Address: | 5011 Northwest Hwy, Crystal Lake, IL 60014, USA |
Phone: | +1 815-459-2100 |
Site: | aroundtheclockrestaurant.com |
Rating: | 4.2 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–1AM 6AM–1AM 6AM–12AM |
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A Private User
I always thought that this was a good place to go for friendly service and good food until today. I went there with my Birthday coupon for $10 off my meal. I gave the coupon to the waitress before we ordered and then we ordered. There was a mix-up in the kitchen and it took an extra-long time to get my food about 45 minutes. We had our food it was good and when the waitress came to give us our bil...l she informed me that the coupon was not valid. This was because it is a holiday and it states this on the coupon. I was not thinking that this was a holiday but that was ok that they call this a holiday. My complaint is that they should have told me this up front and not after we had our food and had no recourse then to pay the bill. I went to the owner and he did not care that we had bad serivce to begin with nor that we were not told before we ordered or when we ordered that the coupon was not valid. It is not the fact that the coupon was not valid or the bad service that made me mad it was the fact that owner had no concern that he had a slightly up set customer and when I told him I was upset and that it was bad service he did not care. If he came up to me with my bill and told me what had happened I may not be as mad as I am now but I think that customer service should be his first concern. The owner did could have done more and when you tell someone that they have to pay more than they expect to it should come from the owner at our table not the customer going to the owner. I dont think that this rant is going to do anything but I wanted to let people know what the owner of this establishment thinks of customer service.
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John Peter Creighton
A mi esposa y a mi nos encanta ir a este restaurante, por lo bueno que es la comida y la economia. El unico problema es que meten demasiado sal en las sopas. El servicio es bueno, los pasteles son buenos, la barra de ensalada es buena, hay tanto que es bueno. Ay, casi se me olvido que los cocineros hierven los legumbres y vegetales demasiado. Es decir, en inglés, "they boil the **** out of the broccoli." Pero en fin, seguimos visitando el restauran porque es conveniente y los precios son buenos, y el servicio es bueno. Ojala que aprendan cocinar mejor las sopas y el brocoli.
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Rick Yorke
DONT WASTE YOUR TIME COMING TO AROUND THE CLOCK! Went here last night. We had some AWFUL service. Ive been here for breakfast and it was pretty decent but dinner was awful. They TOOK FOREVER with taking our order. We then both ordered British burgers which were just bacon cheeseburgers. So the waitress dumps off the burgers. Which both burgers and the cheese on the burgers were all burnt and nasty. The fries and onion rings were undercooked and wet, but the soups were ok. So as we are paying they charge us extra for the fries and soups with our meals which the waitress lied to us and said they come with the meals. So the cashier asked "how was your meal?" So we tell him the service was bad and our burgers were burnt so he says "oh Ill talk to the kitchen staff later tonight." Gee how the hell does that help us now? Let alone anyone else who orders a burger that night. they are gonna sell more people burnt burgers. And to top it all off when I got home I got sick and vommited up those burgers. so DONT WASTE YOUR TIME COMING TO AROUND THE CLOCK!!!!
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Jake Penner
Stopped here for a random dinner as we were in the neighborhood, it was late at night, and my wife and I have a thing for diners. The dessert case looked great as you immediately walk in the door. The staff was polite and we were promptly seated. I was extremely impressed with the selection on the menu, as it was very robust; they even had a ‘light’ menu for those trying to watch their calorie intake. Overall, it was a positive experience and I would recommend giving it a try.
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Norman Carpenter
This icon of Crystal Lake diners has declined in breakfast food quality recently: sauces have too much flour and taste chalky or are too thin and runny, eggs are undercooked, meat is overcooked, hashbrowns arent "browned" - even the pies, once their jewel, taste grainy with sugar. The wait staff is superb, but the kitchen staff needs to be more senior. I have been a customer for 11 years, but would not recommend breakfast here any longer.
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Cynthia Streb Wallace
My husband and I enjoy the Around the Clock Restaurant very much. It is a one of a kind family restaurant owned and run by Greeks. The fare is breakfast (all hours), lunch, and dinner. They bake their own pies, cakes, cookies, and pastries in the restaurant. The food is great, very comfortable seating and atmosphere, and great wait staff. We go there an average of once a month when I dont feel like cooking.
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Rosemarie Aiello
Had a super friendly and great server! Had a meeting here so we could spread stuff out on the table to work. Enjoyed our food and time here. We were so relaxed that we just stayed to enjoy our time together after we finished our work. Large menu with many options. Good cream of chicken rice soup. Only downside...all tables are booths. We were a tight squeeze with 6 adults
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Janet Franke
i find eating at around-the-clock a fine eatery..the gals are all so great,Sunday morning brkft is great,more then enough to eat..the owners greet you by name..if you are not happy say so and they will fix it..for lunch or dinner i have never been disapointed and the creamy garlic is the best i have ever tried. and i have had it in many high end places..
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Heleena Barnett
This restaurant has a nice family atmosphere, a variety of food selections, and an awesome dessert display right at the front. Its been at the same location forever, and you can definitely tell, from the old-fashioned diner counter in the middle to the dessert display. The staff is so kind and helpful. Good choice for a casual family dinner!
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Edwin Jones
The staff is made up of seasoned veterans who are very attentive. The food is good for a Greek restaurant. The decor is nice and kept clean. I would recommend breakfast over any other meal there. I also like how they add some local flair by incorporating endorsements from local patrons on their sign. Nice local crystal lake eatery.
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A Private User
I am amazed to see the other reviews. I have been here 3 times in the past year and all 3 times have been horrible. Lunch once and dinner twice with different people. Everyone agreed we should have gone somewhere else. Poor service and greasy food that is not delicious. Go almost anywhere else in Crystal Lake for better food.
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Mitch SuperKnot
Really good food. Great atmosphere. Large servings. BUT the cola drinks are always flat. Ive been coming to AtC for a few years, and the Diet Coke always tastes like its been sitting out on the counter for like 45 minutes before you get it. It tastes okay, but theres no carbonation. Try the belt buster!
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edward Hastings-roach
Food and atmosphere was fantastic! The waitress (wont name names). Was condescending and constantly annoyed at our requests for simple ingredients, such as creamers and water etc. I love around the clock and have been coming here for over 15 years. But the waitresses need to step up their game!