Address: | 28682 W Northwest Hwy, Barrington, IL 60010, USA |
Phone: | +1 847-381-5530 |
Site: | thehorseshoegrill.com |
Rating: | 4 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–2AM 11AM–2AM 11AM–12PM |
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Chadwick Clark
My fiance and I live about a mile from this place, and had eaten there three times in the past two weeks to try a bunch of different things. Wanted to help support a local business. I went on to Horseshoe Grills website to check what their special for today was. 50 cent wings. OK, cool. AND according to their website, half off appetizers 4 p.m. - 6 p.m. in the bar. Nice! So I got some wings to try them, and asked the bartender if that was the case with the appetizers. She said shed never heard of such a thing. But she went and asked the owner (manager?), and she came back and said, yes. So I ordered some chili cheese fries for $6. When the wings came, I asked her if I could get some ranch. Get the bill, and the appetizer is NOT half price, and I get charged 50 cents for the ranch. So I told her there was a mistake on the bill. "Whats the mistake!?!?", she declares. I said the chili cheese fries arent half price. With the owner/manager guy standing right there, she says, "No, we dont do that anymore". I told her that I SPECIFICALLY asked her before I ordered them (wouldnt have ordered them), and she said they WERE half price, AND that it says that on their website. "Oh, Ill have to tell them to change that, then. Sorry." Sorry? Wont be back. A business who loses local customers over three dollars, and it doesnt surprise me that theyve never been busy when weve went in there. We tried...
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Odau11
Tired of it. My coworkers and I have order carryout multiple times for lunch, and each time it gets worse and worse. I will get to the in-house service later. First, El Horseshoe the burger. Menu states bacon, twice it has come overcooked (order it medium or less and it still comes burnt) and without the little bacon bits. I can get by that, fine. But basic phone orders get jumbled each time where menu items are missed or replaced entirely with something not even relatively close. So lets get on with in-house service. Each time I have been inside the place, myself and patrons with me have been relatively ignored. Not due to the place being busy either. Less than 15 patrons and I go with an empty beer for 27 minutes. Minus one time sitting at the bar where my bartender was spot on with service, this has been the case each time I have sat down. As well, the tab has been missing or had wrong items charged each time. I wish I could say my food problems were due to it being carryout but again, it continues inside. Weve given them multiple opportunities but at this point The HorseShoe Grill is entirely not worth the time or money.
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Gail Jeffreys
We were a party of three dining at the Horseshoe Grill on a Thursday evening, arriving around 5:30 pm. We were approached by our waitress Chrissy promptly and placed our drink order. The drinks were quickly brought to our table. We placed our orders (Chicken Marsala, California Chicken and BBQ Chicken Wrap) and our dinners were served in short order. The food was delicious and we all went home with leftovers. Chrissy was very attentive, bubbly and seemed to be happy just being there doing her job. We will definitely go back. Thanks for the great selection of food and the great service.
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Erica Jensen
Another fabulous meal at The Horseshoe Grill. Dined Al fresco. Ally provided stellar service. Were starting to become familiar faces and she remembers our preferences. Shes always so friendly and welcoming, we love when shes our server. Tried the pizza for the first time tonight and it was awesome. So thin and crispy. The sauce had the perfect flavor.
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gaspar nevarez
Went there on 7/25/15 with a couple friends and got theyre bucking burger with some sweet potato fries. It was the best burger Ive ever had, all the ingredients looked fresh and you could tell they didnt skimp on the quality. Beer was very good also, i definitely wont mind driving the 25 min from elgin next time i go.
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Terry Winings
Dont expect to get a horseshoe like you get in Springfield. Mine came with a hamburger on a plate, with fries on top and Velvetta and bacon bits. No Texas toast and Velvetta instead of white Welsh rarebit and other secret ingredient cheese sauce. Gave it a shot but I wont be back. Too bad, it is close to home.
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Chuck Smith
Went in early (5:20 pm) on a Friday night. Sat at the bar and ordered a burger - it took over 45 minutes to get it... and it was mediocre. Not inspired to go back anytime soon.
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Lynda Guardi
First time we came here and we will be returning. Fish fry was excellent Cole slaw fresh great atmosphere, bartender/waitress provided great service and hospitable..
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Dave Wojtkiewicz
A great place to unwind, good people, great bartenders. Good food, a great place to watch the hawks game.
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Mark Pasieka
Philly was excellent ... Jen tge bartender was gorgeous.. And sean the owner is a great guy...
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Chris Skallerup
The food is very good and affordable! Great place to grab a beer, watch the game and eat!
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David Gunther
Great food great service!! Had the el guapo and the dynamite shrimp.
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Casey Michaels
Pizza is awesome, thin (Chicago Style). Just wish they delivered.
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Brian Kirkish
Food was good. Wings were exceptionally good. I will be back.
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Fredrick Phillips
Great little grill and bar with tasty Gastro Pub bar fare!
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Laurie Mack
Holly is the best. Great really cold beer and food specials.
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Michael Wiggenhorn
Great food and great place to watch the Blackhawks!
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Heidi Cothard
Very welcoming..good food...good beer..good band!
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Alex Hull
God service. Best beer collection in area
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Jeff Sturtecky
Great local place. Good food.
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Kurt Johansen
Great food. Fun atmosphere
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J.J. Skallerup
Great food and atmosphere.
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Christina Giffey
Awesome place
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Andrew Voris
Great place