Address: | 4276 Lavista Rd, Tucker, GA 30084, USA |
Phone: | +1 770-939-5751 |
Site: | restaurants.ihop.com |
Rating: | 3.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Andre Albritton
This review pains me as I am a lover of IHOP and fluffy pancakes but this ish was horrible. Me and my wife went to this restaurant during a weeknight around 10 PM. We grabbed a seat fast and there was a large party (8 people) a maybe 5 other tables preoccupied. There was a lady on the other side of the restaurant rolling up silverware and minding her own business. She didnt have on a uniform so no idea if she even worked there. But I digress. The waiter for the night, yes that is correct as the restaurant only had 1 waiter for the night apparently, was inattentive and extremely busy. Very understandable. When he came to our table we got a water and he stated he will come back for our order. Minutes passed and my stomach was so empty : ( We waited for the next 10 - 15 minutes for our orders to be taken and understood because this waiters manager decided he is ready to handle a whole restaurant by himself. But this is what took the last straw and made us go next door to Waffle House. The waiter comes back. Pulls out his pad and paper. My wife and I now ready to put in an order. And then a couple two tables down say "we are ready to put in our order". Backstory, this couple sat down just five minutes ago. The waiter then goes to their table to take their order. With astonishment we finally left. The 1 star is not so much as for the waiter as it is for the manager. Why on earth have 1 poor man to wait on so many tables. Get the guy some help. Either way wont be going back to this restaurant and dont recommend anyone else does.
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Tamera Harris
I wish I did not even have to leave a star.... #1 when we first got here we were told that we could sit anywhere...#2 the booths had tape over the seats... I guess covering up the holes in the seats. #3 I ordered steak tips, with egg whites and cheese... my eggs were regular eggs... the waitress who took our orders didnt even understand us ... we asked for warm syrup she came back to the table with Tabasco sauce. My friend had a sweet tea.. instead of getting a refilled sweet tea she brought a glass of water back!!! My other friend ordered steak tips.. he asked for them to be medium well.. another waitress brought out our food and due to my eggs being wrong she turned around and took both plates back to the kitchen. Came out again, our original server had to ask the other waitress which plate went to who... excuse me but you took our order.. how do you not know which plate goes to who... THEN after waiting 10 minutes ...my friend got his steak tips and they were completely raw in the middle!! And we had to wait YET AGAIN for them to recook the food!!!! Im over this restaurant completely!! It was a terrible idea to come here!!!!!!!
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Diamanta Rice
My sister and I came here today to pick up a to go order. we get there and tell the cashier (who I now realize is a manager) what we ordered, she goes to check a bag that was sitting on the counter and comes back to the register without saying a word to us. She then repeatedly asks where another employee is. The other employee shows up about 5 mins later (probably coming from the bathroom) asks what we ordered and brings us the bag that the other girl checked! At this point Im irritated so we come home only to realize that my sisters food isnt in the bag. so we go back and a different manager tells the cooks to reheat my food and make my sisters omelet. After explaining to one of the waitresses what happened the first manager comes to the cash register and starts rearranging menus saying "but you mad, why you mad though?" All I can say is someone obviously does not like their job. I tried to give them the benefit of the doubt because its a holiday but youre seriously going to stand In front of a paying customer saying "why you mad?" ?!?!? NEVER going there again
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Matthew Baker
Hash browns were under cooked, eggs appeared to be powdered eggs and not real eggs, staff was polite but very loud talking to one another in the kitchen, server, when asked for ketchup, went to a table where some patrons had just left and grabbed the mostly empty bottle then placed on my table. Did not even bother to clean the bottle from their germs nor bothered to clean the lid from where they had got ketchup all on it. Service was good but food quality was bad. Not sure if will be back or not, leaning more towards the not. Waffle House is right next door, at least present a cleaner atmosphere.
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A Private User
Except for Mr. Roach who scurried across the table prior to my meal arriving this is a typical IHOP: fast service with predictably standard fare. (Who doesnt like IHOP?) The restrooms could stand a good steam cleaning/power washing. When they "remodeled" this store they evidently forgot about doing those. Given the clientele they might post a sign prohibiting the use of cell phones during peak hours since you practically sit on top of the adjoining tables. But hey, that isnt likely to happen, so if this annoys you (As it does me) try to go during off hours.
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Loucretia Touray
I just left IHOP on Lavista Road this morning about 4 oclock server was Lulu she is an awesome server I had so much fun with her my order was correct her days to work if you would like to visit with her or Wednesday Thursday Friday and Saturday and Monday in the afternoon she is a great server and a team player and enjoys when she does shell go out of her way to make sure that you are completely happy with your order so please come in and see her I guarantee you you would know B upset
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Nancy Veronica Ilenre
Maybe I just caught them at a bad time but I just left. There was no employee to be seen as soon as I walk in. The cook was the one who greeted me and the wAitress/ host didnt arrive until a few minutes later. My order was incorrect. The bacon my meal did come with tastes like the soap wasnt washed all the way off of the pan. The waitress asked me if I wanted pancake syrup, but then did not include any or any silverware with my meal. Wont be returning to this location.
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Pat Marks
I like getting to IHOP especially when they have the timed Specials on Fresh Fruit topped pancakes, french toast or crepes- as they are now. I got the French Toast (3slices) topped w/strawberries, bananas& blueberries. I topped 2 of f bread w/strawberry syrup and 3rd slice w/blueberry syrup. OMGosh! SO Delicious!! Im going back soon and do a 2nd time, or Ill try the pancakes. Youve Got To Do This! Its only a For Some Time Offer. Call your IHOP and ask.
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Nichole Rabb
Do not eat at this ihop me and my son did not get served...Familys came in way after us and was served their food we waited for 45mins...i asked our waitress how can she serve food to a family that came in way after us she had no answer for me...the manager asked did we get our food i told him no she never served our food so instead of him trying to accommodate us he let us leave...Do not eat here horrible i mean horrible service.