KFC
| Address: | 3277 Lawrenceville-Suwanee Rd, Suwanee, GA 30024, USA |
| Phone: | +1 678-714-0523 |
| Site: | kfc.com |
| Rating: | 2.2 |
| Working: | 9AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–11PM 10:30AM–11PM 10:30AM–10:30PM |
Location
Photos 75
Reviews 8
DA
Danielle graham
If it was possible to give this location negative stars I would! Went there to get dinner to bring over my families house order almost 50$ worth of food they told me they were out of original recipe that it would be 15 mins. First thought was they are out of cooked chicken wow the one thing you sell the most of! So 25 minutes later we are told they are dropping the chicken so thats 10 mins after the chicken was already suppose to be done there is no management...people do whatever they want! There were two managers there and this was happening! So then after already waiting 25 mins for our chicken now we have to wait another 15 minutes. had i not been getting dinner for the whole family I would have left! They offered us a free little cake or a fill up box for free which worth is like 5$ they wouldnt discount our food or even take care of it!!! Its not like we waited 10 mins we waited almost 50 minutes and you know for what for us to get out to the car for them not even to get the order right?!?!?!? Nope they didnt so we go back in and then theyre asking us what we got shouldnt you know this is your job not mine!!!! No one knew what was going on they still refused a discount I will never go back ever I have never experienced such stupidity and inconsiderate assholes in my life getting food! I dont usually ever complain about service or food to go out of my way to write a review but who ever is top boss at this kfc needs to reevaluate his employees or they wont have a restaurant for long! I live right next to the kfc in Suwanee but I will never go here again I dont care if its the last place to eat by the time I got my food that day I could have went to Walmart and made my own chicken probably better and the rudeness of everyone behind the counter just not giving A care in the world what was going on in this establishment is beyond words
MI
Mike Pellegrinon
Poorly managed, poor customer service, bad quality control..... We went here last Friday and noted nobody was at the counter even thought several people were in line. Everyone was in the back filling orders. They would only take a new order AFTER they gave the previous person their finished order and then leave the next person in line waiting until the next order is filled. Our order was not correct after we waited a long time for our order and we were happy to finally leave when our order was finally ready. We called the store and they said come back for a free 12 piece bucket. the fried chicken we had receved was hard and greasy and the grilled chicken was tiny and dried out on the surface only 9 pieces were in the bucket. we had sandwiches that evening. We went there the following evening to pick up our hopefully great and fresh chicken, SAME SCENARIO with the wait and ordering process. We noted the drive through appears to get preferential treatment and gets their order much faster. we got home and started eating and found the extra crispy chicken have so much breading that the chicken was actually 50% the size of the breaded piece and extremely greasy. We cooked dinner that night AGAIN. We have given up on this place. Check out how clean the store is when you walk in, that too may make you change your mind about ordering food here... KFC need to know about how this location is being run.
VJ
Vjh Jhh
If I could give them a negative I would! Its 8:21p.m. and Ive been the only person in line since 8:08p.m. once I made it known that I was here for the third time I was told to be patient! Once she came to the register and began to take my order she walked off in mid sentence of me giving her my order to go to the back. After about 2 minutes she returned and I continued my order only to be told after I ordered that it would be a 20 min wait on chicken because they were filling a large order in drive thru, after a while my food was giving to me except she forgot to tell me that they were out of mac and cheese, Cole slaw, and biscuits so it would be another 10 mins. At this point Im asking for a refund and they can have the food for themselves if theyre hungry later on.
ST
Steve Hemenway
WORST KFC EVER! We have been to hundreds of KFCs in both USA and Canada and can confidently say that this KFC location is the worst we have experienced. Today was our third and last time to go to this location. Simply ordered 5 pieces of regular KFC chicken with coleslaw. It was burnt. Burnt and overcooked KFC. It was the worst. Previous visits to this location we have seen complacent and indifferent attitude from staff. We waited for 30 minutes to go through the drive through with no luck. Going inside was worse. We couldnt order any chicken and left. Bad hires, poor management and poor quality control.. They should close this location. Doing more damage to the KFC brand staying open. We are going to try Jaxbys and Bojangles.
BE
Ben Carmichael
Ordered 1 popcorn chicken and a 6 piece tenders with frys, coleslaw, and 2 biscuits. After I had already paid they inform me that there is a 6 minuet wait on chicken.... with 1 customer in the store and me in the drive through. OK so I waited on my food, for 20 minutes. When I got it is was late getting my wife home for her medicine so I didnt check the order... when I got home I find I was given 12 biscuits and 12 wings.... so I dont plan on ever coming back to this KFC again. They have no idea how to keep stock, fill orders in a timely, accurate manner, and the food was entirely hot.
A
A Private User
Absolute nasty fountain drink dispenser. There was large amounts of mold literally growing in the corners of the drain. Mold was also growing/hanging off the grate. On top of that there was mold growing from the ice dispenser. I asked the manager to clean it and he did not apeear very motivated to correct/clean the growth issue. I nearly left before eating and didnt dare to refill my drink. I would not recommend this kfc to anyone... I wonder what the other dispenser looks like?????? The one you cant even see?????? STAY AWAY
RO
Rotonda Patton
It is 10:10pm I pull up and there are two lil girl with kfc work shirts on sitting outside so I go to the drive thru no one is in there. I pull around to ask them are they closed. We dont know but one of them had on the drive thru head set they told me to pull back around and if no one answers they closed. Of course no one answered and they were laughing as I was driving back thru! Little lazy pigs! Closing 20mins early wow!
A
A Private User
Incredible Store. Ive been a regular customer for many years at this particular location and my family and I have always loved the superb customer service the employees at this store provide. Any time I need anything, the Indian manager there is incredibly helpful, and polite. Combine that with a well lit and very clean environment and this KFC has started to feel like a home for my family and friends that come to visit.
