Address: | 2848 Panola Rd, Lithonia, GA 30058, USA |
Phone: | +1 770-808-0049 |
Site: | kfc.com |
Rating: | 3.1 |
Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM |
AN
Angela bhatti
I wanted to rate this location on panola rd. Lithonia Ga.Not even one star. I went through drive thru to order grill chicken. I was told they only had wings and legs. I asked the cashier for drive thru how long it would be to get the thigh. She told me it would be ready in 22 mins. I told her i would be back in drive thru in 22mins. I came back through drive thru in 22 mins. The chicken hadnt been cooked at all after waiting 22 mins. Then i talked to a man he said his name was josh and then told me joshua. He told me that it would be ready the second time 15 mins. When he told me that. They begin to laugh in the back ground. I told josh that i would be back in 15 mins. 15 mins. Later Josh told me that the grilled chicken was not cooked nor was it cooking. I was told Joshua was the manager. I have never experience such bad customer service in my life. Good customer service is very much needed at this store. All thats left to say from my experience from this location. Good help is hard to find.
EV
Evelyn Brewer
This is not a place to go I ordered a 12 pc meal all white it is not what I got of course I should have checked it before I left but being it was not busy I though it was right no not the case when I called back i was told I had 7 to 10 days to bring it back ok you get carry out to eat what the ... Check your order I wont be back
WI
William Jordan
There is only three of my favorite KFC in Georgia! Two are in Albany and one is here in Lithonia on Panola Road. Oh yes!! And the KFC on Hwy 138 in Conyers!! The most tender and tastiest chicken ever!! KFC most definitely my choice for take out chicken!! Original
MA
Matthew Saunders
I literally went yesterday and I took my mom out to eat and I asked for extra crispy chicken and my mom wanted the Nashville chicken and the chicken was not extra crispy it was regular and the Nashville was oily and inedible. Im getting my money back
DR
Dreamer
Very slow service, customer service leaves much to be desired. Employees act like they dont want to be there. Used drive thru, had to go inside they messed up order. Store was semi clean though. Had forgot why I stop going there.
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Sam Johnson
So I complained to management about their bloody original chicken thighs how the management and co management gave a dam yo u repeat dont ever ever ever ever eat at kfc on Panola horrible service horrible management.........
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Wen Roane
The front service is horrible they seem to come to work to get a check and care nothing about customer service.... They just reopened less than a year and the service will certainly close the doors sooner or later...
JA
Jamie McCrillis
My husbands mashed potatoes was just gravy! We got 4 boxes that should all come with a cookie and only received 1, they only had ranch dipping sauce. ....... WTF? This location is seriously messed up
PA
Patrick Wilson
Undercooked chicken around bones still pink both times tried to tell me chicken was cooked fully.... I worked in food service I know cooked chicken and undercooked chicken
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Shara Jarmon
Food was not fresh. Had to make a second trip to get our order replaced. On the flip side, manager was very courteous and nice. Replaced our order with no problem.
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nikki lamar
The worst service EVER!!!! The young lady took my order then walked away after waiting 15 min someone else asked me for my receipt only to say we out of that.
IZ
Izora Dillingham
Its clean and the workers are really nice and they take there time with you and try to help you out if you are not sure about what you want
LI
Lindale Lewis
Workers talk and play too much. Paying customers standing in line until they finish talking to each other. Always out of forks,ketcup, etc.
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Lisa Outlaw
TY was very helpful! Seem to always have a problem But TY always fixed it ! Need more employees like that young man!!
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Genesis A. D
Meh!! Chicken was soggy and salty. The mashed potatoes was so dry and crumbling I had to put milk in it. Just Nasty.
KI
King Lasher
They drive through close at 11 pm and each time I go they telling people they out of chicken. I dont believe it.
MA
Mack Thomas
Servce a bit slow, even though tgere was only two other people waitibg on orders...will not return anytime soon
TY
Tyana Tye
The Chicken Dont Be Fresh At Night , It Never Fails I Will Be Call The Health Department
CA
Carlos Torres
Good food employee quit in the middle of my order cussed everyone and left. Lol
AN
Annie Mcclain
Never had a bad experience people-friendly nice and clean good service
ER
Eric Mayweather
Good fast friendly service. .Much better than Popeyes.
DA
Dalaiah Kemp
There were bones in my husbands chicken pot pie. Yikes!
VA
Vadim Kovalev
Good location. Food was fresh. Quick and professional.
PA
Pablo Chapa
Food was good. Service good but not excellent.
CH
chargar12
The drive thru worker was very friendly!
GE
Genesis Visual Studios
Love the NEW Georgia Gold sauce!
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Regina Whitner
Had to do a re-cook. No problem.
VI
Victor Duncan Sr.
Food was hot & fresh cooked.
MI
Michael Dukes
Service was terrible.
J.
J. Marie
Service was awful..
CO
Corey Jones
This place sucks
ER
erica horner
Food always hot
ME
Meka LuvsherMaker
Fast service!