Chipotle Mexican Grill
| Address: | 10910 Haynes Bridge Rd, Alpharetta, GA 30022, USA |
| Phone: | +1 678-893-0236 |
| Site: | chipotle.com |
| Rating: | 3.9 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
Location
Photos 100
Reviews 14
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Anita Chan
Went on Sunday at 4:30pm. The place was pretty empty considering what it could be, but it was pretty filthy with food on the floor and in tables. Clearly hadnt been wiped. I got 2 tacos and my husband got a chorizo bowl. Ordered the kids cheese quesadilla for my 1 year old and they were out of small flour tortillas. No problem they subbed for a big flour tortilla. The cashier asks if we he wants chips or fruit. So we ask what the fruit is and she says usually oranges, but theyre out of oranges... Umm... I guess well take the chips he doesnt eat. Good thing because I tried one and they were so greasy and stale like the oil was not hot enough when they were fried and then left sitting there. We also got a cup for water for my lo and guess what... The water wasnt working. His quesadilla was also a greasy mess. Ive never seen anything like it. I get that it came from the cheese, but this was a crazy amount of oil unlike any quesadilla that hes ever eaten. This place needs help!
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Ryan Jacobs
FOOD POISONING 11/22/2015. Never eat at Chipotle again. Its now after 7 am and I have been violently throwing up and suffering from chills all night trembling/shaking despite my room being near 90 degrees. My hands are shaking as I type this. I ordered and ate a sofritas/vegetable wrap with pinto beans white rice lettuce as I have several times before (at other Chipotles) last night at around 7 pm 11/22. Im an able bodied 25 year male who hasnt been sick in a long time. ----------- To those of you who think youre eating healthy when you eat at Chipotle, check the sodium content of their poison (food). This place in general will put you on the fast track to heart failure and kidney stones, and this specific place will likely put you in the hospital with e-coli or some other rare bacteria strain. HORRIFIC EAT ONLY AT MOES.
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Rhonda Green
I absolutely love Chipotle so I visit multiple locations in my area.I didnt like the customer service the first time I went and so I thought it was a bad day. I went yesterday and it was even worse the line was EXTREMELY long. I had to wait 5 min for brown rice and if I wouldnt have pointed out that the black beans were low, I would have received a handful of beans and mostly juice as the people before me and the ones who came after me while waiting for the brown rice were. Then I get to the end of the line and the same rude man was there to great me with the same attitude he had before. I will go here if there is no other choice i.e. riding with someone else.
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Matt Whitney
Terrible experience - no soft tacos at a Taco place. Are you kidding me? This is like being out of hot dogs at a hot dog stand. Every table was dirty in the place. Had to order a bowl and then find out they are out of forks. Forks at a Chipotle are typically a big deal. The Chipotle diet is built around bowls. How do you not just go to Costco or a grocery store for forks. It tells me that this is a terribly managed location. Fast food is supposed to provide you with a consistent experience every time no matter where you are. McDonalds doesnt run out of burgers. Terrible
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Ian Lewis
Old 1-star Review :Theres something seriously wrong with this location. Every time I go they are out of something. Tonight, they were out of cheese, guacamole, and ice. I hope one day they get their s*** together because this is the closest one to my house. New Update: Tonights visit has prompted me to update my review. Something has changed here, and for the good! I have been back a couple times. They seem to always have everything available now; no more outages. Their staff even seems friendlier and more attentive. Whatever changed, keep it up!
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nicholas utz
Out of all the chipotles Ive eaten at this one is by far my favorite! The employees here truly go above and beyond to exceed any and all customers expectations! Food is fresh and fantastic but Ill defiantly come back mainly for the incredible customer service! Today my card stopped working and the gentleman ringing me out bought my food for me! Although I am a regular there, I would never expect that! Again this is the chipotle to eat at if you appreciate great and thoughtful service! Thanks chipotle!
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Ian Bell
Our office gets lunch here regularly but on may 11th had a terrible experience and will probably not return because of it. I was picking up an order for two coworkers and myself and was treated very unprofessionally by the woman making our burritos after finding out she would be making 3. A man who appeared to be her manager by his attire was working alongside this woman and heard said rude comment which he chuckled at. With so many other quality options around I doubt we will be returning.
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Marla Simien
I frequent this Chipotle quite often and there always seems to be an issue when closing time is within an hour. Tea was not sweet. Brought out another batch same problem. I asked them for a refund and told them a measuring cup would end this. Its sweet tea not rocket science. Was out of veggies. Then when veggies came up the chicken was out. Im like really. It was only 9:05 when we came in. Someone from corporate needs to pay this place and manager a visit.
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Crystal Junkins
Holy cow these kids are rockin it. This Chipotle is ALWAYS busy. Line out the door at times. But their service team kills it, every time. The line moves quickly, our orders are always correct and by the time the cashier hands you your receipt they have already rung up the person behind you. Way to keep it movin! Dont let a long line scare you away from this location!
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roy kurien
I had a Barbacoa burrito bowl. They served me nasty fat/gristle. I have shown that to the manager. She basically said that is how they get their meat and nothing she can do about it. I am totally disappointed in their quality control and customer service. I thiink there quality issues lead them to brink of disaster. Still they havent learn their lessons.
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Grace Alexander
Excellent! Every time I eat here its great! The food is always delicious and fresh...they give good portions...the place is clean...the line always moves quickly...the staff is friendly! You can tell the managers really care about this business. I hold them as the standard whenever I eat at other Chipotle its not as good! Im a repeat customer! ❤
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Thomas Amerson
After speaking with the manager twice "Melvin " it was as cold inside as it was outside. Because of this the food was cold very quickly also. If Chipotle or anyone wants pictures of Melvin and the two ladys that had his attention instead of the restaurant that pay him my email is on here. Can see my 30.00$ went to a great cause.
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Michelle Szrejter
Disagree about the portions. I always have that complaint at the Windward location...tons of rice and beans but small scoops of the ingredients that matter...and I dont eat rice and beans usually. But today is my first time trying the Haynes bridge location and I received a good size portion of everything. My belly is happy!
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Trent Lawrence
Not the best service youll find among metro Atlanta Chipotle restaurants. However, still a great value option for the area. Edit: they demonstrated great customer service tonight when they ran out of angrediant, and are always very friendly. Therefore, upgrading my rating.
