Address: | 3780 Tampa Rd, Oldsmar, FL 34677, USA |
Phone: | +1 813-475-5955 |
Site: | desitadkaoldsmar.com |
Rating: | 4 |
Working: | Closed 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM |
RI
Rita Trivedi
these days they are advertising a lot. May be to get more business. Recently there was promotion on Groupon pay $10 for 2 person and pay $20.00 for 4 person. Me and my sisters family decided to go there. I called Desi Tadka before buying - asking how it would work? The person who answered phone said.. you add anything from menu and if it is more...... then you pay the difference. I also asked... is there any restriction? whether you can not use for buffet or so.. and again guy who answered phone, said no.. there is no restriction. so we decided to go there Sunday 6/30/13. unfortunately my sister had to go for work so she could not make it but I promised that I will get food for her so before going , I called again to ask whether they are open and whether they honor groupon coupon. He said yes. when we reached there. there was sign, help wanted..so we expected delay. like other reviewer said, it took long time for them to come to our table when I showed coupon he (I think he was owner himself, as there was no waiter/server uniform) said this is for four people and you are only two.. I said my sister could not make it but we will order for her and take it home. the owner/waiter was so reluctant to even glance at us after seeing groupon.. forget customer service of greeting, offering water, or asking for order of drink ( as we were waiting there for almost 10 minutes. My Husband is diabetic and had already taken insulin, and we needed food or something immediately. Owner/waiter, kept on arguing about groupon and 4 person. Anyways finally I said, if you do not want to honor this, then I will complain. I MAY get my money back.. but I am going to let this be known, that your service, approach and way of talking to customer is extremely POOR. I had called you before buying this Groupon.. He said well it was someone else. I had never talked to him in past. so ..... (Rudely) The owner/waiter said.. go ahead do it.. How bad this is!!!!!!!!. you want business, you want customer. then be polite.. listen to what customers are saying instead of .... anyways. NO WHERE IT WAS MENTIONED THAT YOU HAVE TO HAVE 4 PERSONS PRESENT TO USE THAT GROUPON.
VI
Vijayakumar Potlapadi
We 4 of colleagues have decided to go out for lunch and also want to be nearby to our office. After review we decided to go Desi Tadka, I got bit hesitation, because I have been to this place before (say 9 to 10 months before), at that time they call it as 5th Element and that time the food was awful, and I decided to not go afterwards. But, recently seems the management was changed they named it as Desi Tadka and see some positive reviews. So, my colleagues have convinced me to give a try. When we get in, no one was greeted us (there were 2 staff), and even not looked us. We selected a table by ourself, even after few minutes of settle down, no one came to our table. Even, We have asked one of the staff to pour water for all of us, by asking so, he did it. I was remember in my earlier visit to this place, they gave complimentary dosa (mini) for each plates. So, I asked them do they have any complimentary like that, for which the answer was No. Thats fine, then we went to buffet and only item I see bit okay was the Naan and potato & peas curry. Rest all the stuffs are tasteless. I tried all non-veg and veg items, most of them tasteless, could have made better. Even desert (mango pastry) was too sweet, couldnt take more than 3 or 4 spoons. Overall I will say, food is fair, which was better then earlier attempt and staff service was poor, you wont get anything if you dont ask it, even to refill the water.
BI
bivek jha
My 1st visit to this restaurant was very bad or i can say that was my very bad experience of my life till date. they do not know how to talk with customer. they do not respect to customer. well, i was looking indian restaurant near by my home, lucky i found one and also found some coupons, so thought lets give a try(here i mean food ) of using coupon as well.i went with my friends there and before getting table we asked to the related people, that we are 2 different family we have different coupons AND can we use them and sit together?. then the GUY/server with bad looks started talking rudely and he refused to use both coupons sitting at one table. so we got situation over there.. and i was unable to use my coupon AND I PAID MY BILL , even before ordering the food i told to server(bad guy) that we are ordering separate, even though he gave us only one bill with over charged. i ordered chicken briyani, chicken was not cooked well. so over all it was worst evening to all of us and we decided TO STOP going there.......... no more to this place..... i am on process of getting refunding my coupons..... so guys if are planning to heading there then think twice, service they are giving , food and over charging bills...... SORRY TO SAY THIS BUT THIS IS TRUE.......TAKE CARE......
JU
Justin V
~ Positives: I had the Lamb Biryani and my wife had the Lamb Rogan Josh, both were excellent and there was plenty to eat. Contrary to the other reviewers the customer service we had was amazing. We had a young woman and man kind of "tag team" serving us and they were a delight, they were both very conversational and were happy to explain the food to us. It was not crowded on the Wednesday night (about 7pm) we came in. Two other tables came in shortly after we arrived. My wife and I had a Groupon and we did not have any issues redeeming it. ~ Negatives: The two young servers we had were very attentive and happy to greet us, however, who I would assume was the owner by how he acted, glanced at us as we came in and didnt even give us a smile or a welcome. He kind of just sat there in a booth quiet and ignored us the whole time (which we were the only ones in the restaurant for about 15 minutes). Even as we left there wasnt even a "thanks for coming," or "come back!," or "even a bye or smile. Also, admittedly nit-picky, but the ambiance could be better... I think the lighting was somewhat off, perhaps too dark. ~Bottom line we had an excellent experience and will go back, we just hope we get that young man or woman again so our experience stays pleasant.
RU
Rupal Patel
If there was a 0 star option, i would definitely give it. 1st time we went to this place, they only has about 3 tables occupied and 2 servers. Even then it took them 15 mins before they came over with water or any starters which was chips and chutney, i dont know why you cant just keep it indian and have papad instead chips (its a Indian restaurant not mexican) then we ordered our food which took the girl abt 5 mins to even write down. We waited 30 mins before we got out appetizer and another 45 mins before we got our main dish. The food was okay, the gravy was way too thich for malai kofta. Anyways we went yesterday, and as soon as we walked in before even greeting us, the guy goes "about an hour before food come out because we busy" which was very upseting because I called ahead of time and asked if they had enough staff to serve us and they said "yes we are fully staffed". The place is very unprofessional!!! I will never go there and Ive told all my friends not to go there as well since they dont know the meaning of a restaurant. Why open if you dont have the people to work?!!