Address: | 2 Mechanic St, New Haven, CT 06511, USA |
Phone: | +1 203-787-0392 |
Site: | m.facebook.com |
Rating: | 4.3 |
Working: | 7AM–2PM 7AM–2PM 7AM–2PM 7AM–2PM 7AM–2PM 7AM–2PM 8AM–3PM |
A
A Private User
I found a long HAIR twice in my food and the coffee is not good at all! I doubt its just coincedence that it was aweful everytime Ive been there. Nothing special about the food here, its ordinary breakfast you can get at diners. Ive been here a few times because its my bestfriends favorite breakfast spot. The staff is very "standoffish" except for this one young hispanic looking man Ive seen seating customers a few times, he seems to be the only one that is able to smile or be polite. I complained once about the hair in my food and not only did they still charge me for it, they were so rude to me as though it was my fault! I dont know if he was just the cook or the owner, but he was so unprofessional & yelled at my waitress, she wasnt very pleasant to begin with but hes the cook, how is it her fault?! The hair wasnt even her color! Anyway, I believe in second chances which is why I didnt write them off immediately but this is too much. Yeah, I wont be going back there! I advise those reading the same, sorry but true.
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Aaron Gosselin
Well, every bad review I read here was right on target and Im not sure what place any of the good reviewers went to to eat, because it wasnt the Pantry I went to. Maybe theyre confusing this place with somewhere else. The service is AWFUL! I cant believe the morons they hire as waitresses. Do they interview them, or just hire the first rude and incompetent person who walks in the door? Ive never been ignored so badly or seen so many mistakes as a customer somewhere in my entire life. My food was cold. We had to ask for waters. Im really not sure that Ive ever had to do that anywhere else Ive ever gone. And the food is not that good--lets get real...just ordered an omelet and coffee and it wast even that great. Ive made myself better omelets. Since I dont like to make entirely negative reviews of anywhere I ll say one positive: The decor is kind of cool, I thought this would have been a chill place to get breakfast, but it turns out it sucks. Oh well. Ill try a different place next time Im in New Haven.
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AP Anuma
It wasnt a great experience. They seem to have more tables for larger groups than for smaller groups, especially for two people. The line is always out the door, and if you arent in a big or bigger group then you can expect to see many people who arrived after you pass you from the back of the line. If youre going to eat by yourself, they have a bar you can sit at. If you are ok with sitting at the bar as a couple, you may be lucky enough to sit together. The food was good, but it wasnt worth the wait or frustration. The staff was pleasant but needed prompts to come over to the table. The room is very small and the tables are crammed together, if you are claustrophobic or have any issues with noise this is not the place for you. The windows are very large, and if you have the misfortune of being placed on the side of the building where the line is forming outside, youll have a captive audience who will watch you eat and stare at your hungrily for the entire eating experience.
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Jaime M.
Dont let some of the positive reviews here fool you. Im from Vernon and I recently moved down to New Haven and I tried this place for the first time today and I have to say the food is mediocre and the staff is rude. Maybe Im spoiled from having lived near Reins Deli, but if you had breakfast there, and then went down to this place, youd know what I mean. I could excuse the food, which isnt great, only so-so, but the waitresses were SOOOOO rude and they only gave preferential treatment to the "regulars" (or maybe they were their friends), while everyone else was ignored and given attitude. In summary, this was both my first and last visit, Ill be trying some other breakfast spots in New Haven out soon.
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Brittany Mirles
Awful and I havent even gotten my food yet. I understand this place is small and the chef cant handle more than 6 orders at once, thats why 2 of our party had to sit separately what I dont understand is why no one could even bring us coffee. I asked one waiter and he told me I had to ask my waitress. I asked our waitress and she yelled at me in front of all the other tables how she cant help me until the other tables are served...not even for a cup of coffee. PS cash only and theres no ATM. Rude staff, incredibly rude!!! If my husband didnt take the car to go find an ATM I would have left.
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Samantha Jensen
Lets talk about what you need to know first. This place is CASH ONLY, so dont forget to bring cash. There is always a long line out the door on the weekends - you cannot make reservations or put your name in. Just wait in the line. It moves relatively quickly and it is absolutely worth the wait. This place is truly my favorite breakfast spot ever. The eggs benedict is always perfect, the cinnamon roll pancake is unrivaled, and the homefries always have perfect, crispy edges with soft centers. The coffee is solid and the service is quick. I highly recommend it!
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Megan Asper
The food was good but it took a very long time to get and the service could only be described as crass. Im also concerned about the cleanliness of this place.. There was an open creamer vessel filled with milk for coffee at our table when we were seated, and it sat there open for at least a half an hour while we were seated with it before it was served to another table. If you decide to go here I would recommend the cinnamon bun pancakes. Also the home fries were cooked to crispy perfection
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Dee L
The only reason why this breakfast spot is popular is because it may be a bit better than others in that bad neighborhood however the food is mediocre and the staff is rude. The place looks dingy and dirty. Also found a hair in my omelet, lost my appetite. I told the waitress who responded "are you sure its not yours? No you idiot, its black, Im blonde! The owner was rude too and charged me for it even though I hardly touched it. Will never go back again.
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Marcia Tompkins
The food is awesome, fresh and no long wait time to wait for food once ordered. Staff are amazing, nice and patient. Sometimes there could be a wait time of 30 mins but its worth it! Cons: Dont like that they close early. I belive its around 2pm. I would call to find out. They have only one paying option and its cash only. Everything else is perfect!
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Doug Perry
This is the best breakfast place in New Haven, which makes me very critical when reviewing it. Like, should I give it five stars because its the best? Or should I be harder on it and not give it five stars because thats not fair to the restaurants that arent the best? I just dont know. Get the cinnamon roll pancakes and any of the eggs benedict.
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Justin Zlabys
I went with my family and we all loved it the food was great the service was great but the waiter kept talking to a friend and boy was she annoying she wouldnt shut here mouth and she was also cursing when kids were around. and get this the lady was talking about how to she saves her legs. Service:Fine Others:Boo