Address: | 350 Buckland St, Manchester, CT 06042, USA |
Phone: | +1 860-644-4447 |
Site: | pancheros.com |
Rating: | 3.3 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–10PM 10:30AM–10PM 11AM–8PM |
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Robert Helme
Decent food hampered by terrible management. This pancheros is very badly run. Its not uncommon to find them lacking in one of the meats, or have the soda machine out of syrup. In the summer they dont run the AC so its miserably hot in there to enjoy a meal. A number of the employees there dont know how to make a good burrito, and a couple Im fairly certain could not even speak English. I started going here early 2016 after the beginning of the chiptole incident. My visit are very few and far between nowadays because Ive run out of patience trying to give these guys a chance. Suffice to say Im back at Chipotle for my burritos now.
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Scott W
Service was horrible, was after main lunch rush and only one person in front while other employees in back conversated. Soda syrups were empty, napkins and cups not stocked. Foods up front were not kept to an adequate quantity, so portions were below standard. Restaurant quality has gone down since I last visited. The food was the only redeeming feature keeping this from being a one star review. Even on a busy day at Chipotle or Moes you will get better and faster service. Customer service needs a major overhaul to compete with other food joints in area. This is a booming spot the store is in but yet doing poorly.
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Seth Price
My roommate and I are big fans of Pancheros and often visit the location in Paramus, NJ. We were on our way back from Boston and decided to stop at this location for dinner. Sadly, the food was rather underwhelming compared to the Paramus location. Our biggest concerns were that the tortillas were not toasted enough, the rice was a bit undercooked, and the ingredients were not mixed up before folding into the burrito. This location has so much potential to do well, and we truly do hope they can turn it around and prepare the food a little better!
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Amanda Boroski
I normally eat at the Shelton CT location but I was driving home from Massachusetts and decided to stop here for dinner. I thought it was weird that at 6pm on a Friday it was empty- that should have been my first warning. There was no chicken ready and as the girl was grilling it- she stated- I know what that weird smell was, Marquis never cleaned the grill. The queso was cold, they didnt have hot salsa and when we began to eat, we bit into hard rock like things in our food. We threw our food away and left. Disgusting
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Brett Smith
Love this place, honestly out of all these little mexican places like chipotle, moes, this place kills them, flavors crazy, and the fresh made wraps just cant compare to any of them, they are like soft and chewy its awesome, definitely go with the chicken, good spot, underestimated, needs to get the name out more, all you here is chipotle and moes, they really arent that great
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Kevin Hurley
Delicious food, very polite service, clean and attractive decor. Only 2 problems: 1. The fountain was out of several sodas, and 2. they did not have all the menu items ready to go on the hot line, even though I got there well after opening time. I would go again.
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Hallina Schrock
Carnitas burrito with the handpressed tortilla - incredible. I would go out of my way to get one of these if I set my mind to it. Typical assembly line style BUT BEFORE THEY WRAP YOUR BURRITO they mix the insides with a spatula so that every bite is perfect.
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David Wolfe
Really great, fresh, food. Standard tex-mex fare. Its a happy medium between Moes and Chipotle. Also their tortillas are made fresh right when you order something, you cant beat that!
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Regina Turner
The guacamole is honestly one of the best! Fresh made burrito. The only reason i didnt give it 5 stars is because its extremely muggy outside and felt muggy inside. Awesome food!
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Ben Mockalis
What happened to this place? Was my go-to over Moes or Chipotle but the quality has significantly dropped over the last few months. I couldnt recommend them anymore.
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nathanael caraballo
lo peor que e comido en mi vida la comida estaba friaa y sin sabor
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William Kelly
Terrible food! The parking lot wasnt even plowed and there was a foot of snow on it. Barley any meat in the burritos. Not worth going back!!!
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Alex Duffy
The burritos here are amazing. I love how fresh it is. Wish the service was a tiny bit faster, but honestly the food is well worth it.
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Ryan Bengston
Chipotle > Pancheros The servings were very small and took very long to be waited on with only 2 people ahead of me in line.
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Miranda Fillmer
Absolute worst. Everytime i come here the doors are locked and everything is on. Its 315 in the afternoon!!!
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Kiley Versluys
Big fan. Clean new looking restaurant. Great food and service. Hand pressed tortillas ate the best!
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WINGMAN VLOGS
Its delicious. Hand made tortillas. Fresh meat and vegetables. Best burritos I have ever had.
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Ruth Berdecia
Betters burritos ever I loved its always nice and clean they are very friendly its good food
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R Bhoodram
Waited 10mins everyone in the back doing who knows what. So i left and went somewhere else.
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Ben Peacock
Its a cruddy version of chipotle. Smaller portions and crappy overlooked incredients.
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Cambry Betts
Food tastes like vomit. Spend the extra time and go to chipotle on Deming St
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Candice Westerman
Really delicious, fresh food! Definitely will come back again!
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Kelsey Bell
Better than Chipotle. Better than Moes. Vegan options. Tofu.
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Jose Gascon
Terrible, dirty, only one person helping, had no napkins
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David Heredia
Nice chill place to grab fat yummy burritos
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Evan Gold
Very good food I think better than Moes.
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Dino T
Go to Moes. Cheaper and way better food.
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Joseph Valentine
Nice place to visit. From time to time
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Travis Walker
A great place to eat. Great staff..
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TW Rider
Place is gone.
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Ashutosh Sharma
Good Food !!!