Address: | 9797 W Colfax Ave, Lakewood, CO 80215, USA |
Phone: | +1 303-234-1919 |
Site: | cakesandlimousines.com |
Rating: | 2.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5PM Closed |
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Ali Said__
I wanted a custom cake done for my sisters graduation and after all the reviews here and on Yelp, I was kind of hesitant to order a cake. Well after hours of searching for custom cake shops, this place was the only close one near my house, so I decided to go in and order my cake that I design. The workers were nice and since I provided a sketch of what I wanted, they said they could do it. I ordered a two tier cake, that could feed a party of 50. I believe the bottom was 10inch and the top was 6inch. This cake had sugar flowers, the schools logo, a name piped on and a graduation hat sitting on top (this cake looked like a wedding cake style). Well they charged me $195....lets just say that wasnt even the start of it. When I picked it up it looked good for a fast glance, the credit card machine was taking very slow so I got to analyze the cake. The piping on the name was HORRIBLE (shaky person whoever did it), the sugar flowers were not the color I wanted and it was just basic white flowers that did not look spectacular for the price I paid plus they just stabbed it in the cake, the graduation hat was not made from foundant like I like it to be..it was some dollar store plastic hat, and then the cake was like caving in so they tried to cover it with ribbon around it. Overall, the cake tasting itself wasnt great..I swear the Kingsoopers cake is better. I will not come back for another custom cake and refer others not to as well.
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Adriah Young
I have to say they were absolutely amazing!!!! It was my first time because my daughter is getting older and she wanted a more elegant cake. She did not want a sheet cake but a tier cake and after reading the reviews and how long they have been in business and researching the website I made the decision to go for it. When I arrived at the store and walked in the associate (older lady i forgot her name, so sorry) was patient nice generous and accommodating. I told her what my daughter wanted gave me a price and it was out of my budget BUT she let me use her iPad so I could show her exactly what my daughter wanted. I mean was the sweetest person ever. I will definitely be using them in the future I am actually planning my second daughters 3rd birthday and i will be contacting them. Honestly I love them gave me exactly what my daughter wanted she was so surprised and happy that mommy did it!!!!!! Thank you cakes by Karen!!!!!!!!!!!!!!!!!!!!!!!!!
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Jessica Bachus
I have been a loyal customer of Cakes by Karen for 10 years, purchasing 3-5 cakes a year ~ cut out cakes, specialty cakes, etc. Today I picked up a cake for my 5 year old sons birthday and it was incorrect. This is the 4th time we have had a cake done incorrectly. They offered to redo the cake but there was no way for them to have the cake ready by our party time. They did not offer to refund the entire cost. They offered to refund half the cost of the cake if we took the incorrect cake or all if we refused the cake. We had no choice but to take the cake due to the time of our party. My son was upset that the cake he wanted was not ordered. Not only was the cake not made correctly, it was not moist. The woman at the store in Denver where we order has been wonderful the past ten years but the main store in Northglenn could careless if they make their customers happy. We will be shopping for our cakes at another local bakery.
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josh millirons
Overpriced and very generic looking cake! I ordered my daughters birthday cake and they completely disappointed! My wife and I gave them tons and tons of ideas to work with and they created a very boring and masculine looking cake! Could have got waaaaay better from the grocery store and for half the price! Cake tasted "OK" but all in all it was very ordinary and horribly decorated! Plus when I went in there to pick up my cake they acted like they had no clue what I was there to pick up! And there was another customer in the store complaining about what they messed up for there order! I dont recommend anyone go to them for their cakes! Save your money and just go to the grocery store!
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Monica Medina
I tried to contact by the website email.. I never heard from anyone to this day. I than called multiple times with no answer. Finally!! I got through and someone answered. I was placed on hold for over 20 minutes before I hung up. I could just hear the person that answered having a conversation with someone else. All I wanted was to get a cake ordered.. So disappointing. Guess Karens cake business is good. No need to get further business.
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A Private User
I ordered a cake for my baby shower and I was worried that it wouldnt taste good since designer cakes usually look great but taste awful. Everyone at my shower loved the cake. It was extremely moist and the french creme filling was amazing. Not to mention Karen nailed my exact design and wishes. The pricing was unbeatable as well. I will definitely recommend to all my friends and family and continue to use Cakes by Karen in the future.
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annette guerrero
When I placed an order and saw many customers reviews so I changed my mind immediately and called in same day to cancel the order. They told me NO REFUND...in store credit only. Excuse me...just pay me back of what I paid...theres nothing in the store that I wanted for an credit...cake store. Cmon. best if we go to Safeway, Walmart and or King Soopers. Give me my money back. They refused. so they told me my receipt is good for ONE YEAR.
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Patsy Guerra
Ive always ordered cakes and cupcakes from here and they are always a hit. You just have to know what you are looking for as far as the different options with the cake, filling, and icing goes- and give them an idea of how you want your cakes decorated. Ive had cupcakes that look super fancy or way detailed, but left more to be desired when it came to taste. Maybe not so fancy, but absolutely delicious!
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A Private User
My family and I have been getting our cakes from this store for years. The cakes are always delicious and look amazing!!! As for the previous post from a "former employee", the cakes arent even baked or decorated at that location, so its obviously a false accusation. Ive also never seen anyone smoking in the store, and I visit them often.
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Elizabeth Elizondo
I called to ask if they had a cake, the lady told me she had TWO! Drove all the way from PARKER (40+ minutes) got there and what she says is sorry I sold them! Really? I called and let her know I was on my way! You just lost a costumer! I used to like their cakes thats why I drove that much, NOT ANYMORE!
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Sabrina Salazar
I will never order anything here again I can tell anyone your better off going to walmart they couldnt even pull in some simple minnie mouse ear cupcakes that I paid ALOT for! The dont do FANCY CUPCAKES like it says above. Very sorry place! Dont come here I promise its not worth it.