Address: | 1561 Fitzgerald Dr, Pinole, CA 94564, USA |
Phone: | +1 510-222-9598 |
Site: | tacobell.com |
Rating: | 2.7 |
Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–1AM 7AM–1AM 7AM–12AM |
MA
Mathew Martin
This place is normally pretty on point . But tonight was horrible. I waited in line for over a half an hour when only 2 cars were in front of me. Ordered a nacho Bell grande, burrito supreme, a encharito, and a caramel apple empanada.The chips in the nacho Bell grande were stale and Soggy. The top on the encharito was off so the sauce spilled all over the bag and everything inside of it. The burrito supreme was cold. The caramel apple empanada was cold. They also didnt give me the sauce I asked for. Tried calling the number that it list online and you just get a fax machine noise. Curious what was going on in there tonight. I wont be returning to this Taco Bell anytime soon.
GW
Gwydiian
Drove through at around 6 P.M. on a Wednesday. Took a few attempts for them to realize I was ordering a Locos Tacos Box combo and not a 12 Taco Box. Not a huge deal. Then they forgot my buddies drink, no prob. Then they gave him a small drink instead of a large one. We left a little frustrated, but everything seemed to be in order. Got home, and the sauces which we had very specifically asked for were no where to be found. Food was fine, service was meh, even as far as taco bells go. I probably wont go there again, poor management takes too long to improve at a place like that.
TE
Ted Giraldin
I have a love - hate relationship with this Taco Bell. The drive through is so very slow. You can expect to spend over half an hour in the drive through if anybody is ahead of you. Literally, I have left the line, driven to the Taco Bell in Hercules, ordered, paid, got my food and drove back by this Taco Bell only to see that the car that was at the speaker box still had not paid yet. The staff is very nice and the orders come out accurately, even if at a glacial pace. It works in a pinch and has the tasty treats that make the bell a craveworthy place.
KY
Kyle Willson
Drive thru evening 8pm ish Order was wrong, food throw in, no forks, didnt taste like the Taco Bell I know. Young employee in the drive thru was rude. Didnt even apologize when I had to come back thru, told me to go inside for the forks.. For real? I pulled around anyways then he pulled a fork out of a huge box behind him -_- ... So yeah close to the worst service Ive ever received in my life. Never coming back to this location. Did I mention they were slow..
JE
Jeff Willson
Nothing to like about this franchise. Third time they forgot part of an order. When I checked the bag the young man let me know he got it all in the bag. He then was smug in his tone so I then reminded him he didnt give me my drink. Oops my bad. He got pissed because I was trying to check the bag for the remaining items due to my past dealings with these people they have shorted me a couple times. Never again will I go there! Basically they suck.
IM
IM A Raptilian
Muy mala experiencia, Tienen muy mal servicio al cliente, Mal carácter para atender a la gente, Especialmente una empleada llamada María en el turno matutino me trató muy mal, Jamás volveré ahí
ST
Stacey Subaba
Went to taco bell located in Hercules ca which does not show up on yelp. Food made me sick power bowl salad , however the other food was fine we got. The power bowl salad was little food, they neglected to ask if I wanted steak or chicken and they gave me chicken which made my stomach cramp 1 hour after I ate it. I went there a week prior and they forgot our forks.
DA
Daniel Hernandez
Where Friday nights happen. Here, you can expect the drive thru line to be filled, you may only spend about less than 15 minuets waiting for your food in line. The order will come out correct 14/15 times. The food quality is great, its hot, not necessarily fresh, but it passes.
RO
Roan Makishi
They are very quick despite lots of cars going through the driveway, so far anytime I go, the service has been decent. The inside I havent really been into, but over all they accommodate my random requests for certain things.
MA
Mark Loya
I waited in the drive through line for over 30 minutes. The workers were incredibly rude and short with me and I overheard profanity over the drive through intercom. Worst Taco Bell drive through I have ever been to.
JO
Joseph Ostrander
Ive been here 4 times over the last few months. And every time I go here, the service is slow. I spent 20 minutes in the drive thru the other night. Go to the one on San Pablo. Their service is much faster.
JE
jellisist jellisist
Todays service was wack. I came before the dine in area was closing and you could tell the young cashier Julian was in a hurry to get off....
TH
The Yoguh
Great for late night craving for fast food, but generally isnt fast during the night.. Expect long lines and wait times at the drive-thru..
AN
Andrea Quintanilla
I came in to eat with my husband and we found a hair in our food and the manager is lazy always eating very rude and very disrespectful
JA
Jacob Guerrero
Ordered a dorrito taco in my meal tonight and they didnt put it in the bag. Would not have rated badly if they had answered the phone
A
A Private User
They always mess up my order! They either leave something out or put something on my food that I told them I DIDNT want!
BI
Bill Borgen
Each time I go there I try to different things but when I went to pick up my order they call me by my same name
BI
Bikram Jeet Kaur Khalsa
i ordered cheesy potato burrito but they gave me beef burrito when l take a bite it,s beef inside
CR
Craig Candies
Supper slow service in the drive-thru I had a 30 minute wait go to San Pablo there way faster
LI
Lillium DarkOak
Clean, nearly always friendly employees, usually very few people outside rush hour.
FR
Francisco Arroyo
The guy taking order there tonight is on drugs and should be fired!!!! Bad service
JE
Jeff Songster
Everything was fine... restaurant was clean... food was good n hot
SE
sean springfield
Longest drive through in history absolutely pathetic
AL
Allison Jennings Hall
Great day staff! Order was correct and fresh ✔
ER
Eric Kincl
Gone here many times and never had an issue.
DO
Dominic Foster
Excellent customer service. Thanks
ER
Eric Cruz
This is not a Mexican restaurant!
ST
Steven Holladay
clean facility, hot food.
A
A Private User
Horrible service...
JO
John and Angela Vandergrift
Clean and friendly.
J.
J.J. Howard
Slooooooooooow
AN
Anatoliy Halaburda
Service bad