Address: | 2609 Charleston Rd, Mountain View, CA 94043, USA |
Phone: | +1 650-968-8866 |
Site: | kfc.com |
Rating: | 3.1 |
Working: | 10AM–10:30PM 10AM–10:30PM 10AM–10:30PM 10AM–10:30PM 10AM–10:30PM 10AM–10:30PM 10AM–10:30PM |
RI
Riley Bentley
While the food tastes good, I highly doubt the general manager is actually managing what their staff is doing. If he was, I would have clean tables at all hours of the day, all condiment supplies and machines would be well stocked and in working order, there would be no dust particles on any of the surfaces, and my shoes wouldnt feel sticky on the floor when I walked. While the staff is super friendly, they seem too"comfortable" working there and are slacking on their daily duties. I hope the general manager steps up to the plate and takes up the responsibility of "properly" training the workers in this particular facility. They deserve the guidance and constructive criticism and this is why your branch is most likely lacking business. A general manager should NEVER be their workers "friends." Their job is to be a boss and guide them effectively.
DO
Don Darling
I have never been to such a dirty, mismanaged KFC in my entire life. I went into this place around 8pm. It looks like no one has cleaned the dining room all day -- litter all over, overflowing trash cans, and dirty tables and chairs. No lids for drinks, and napkins were all over the place. I was also the second person in line waiting to complain that they didnt give me what I ordered. To make things more awkward -- they take your name and money and dont give you your receipt while youre waiting for your order. With everything that was going wrong, Im glad they at least remembered I ordered something, since I had nothing to prove I did if they had forgotten about it somehow.
A
A Private User
Worst kfc Ive ever been to! They didnt have any food cooked had to wait 20 min for them to coook it. Then our food was grease soaked like they didnt get the grease hot enough b4 cooking. The place was dirty trash over flowing and then the gave us free stale cookies for our wait. I will never come back to this hell hole ever again!
AR
Artem Mesh
We could not find a clean table to seat at, there was no napkins, papertowels or toilet paper in their restrooms. And to top it off they confused our order completely and we had to wait 15 minutes before they fixed it. We ordered four 5dollar fill ups and they didnt even put our cookies in, so we had to ask cookies as well.
IL
Illuminaughty
This KFC used to be my go to comfort food. Andre was the man. Ever since he left, this place went down hill. Wrong orders, spoiled chicken, no receipts, no food ready. Im done with this place. Considering contacting the health department too.
ED
Eddie Landa
10 minute wait time for tenders every time I come here no matter the time of day. Ordered a Famous Bowl, wheres my fork? No napkins for that matter either. If they make me eat something with my hands and no fork, I want some napkins at least.
DE
Dennys Melinte
Place is supposed to open at 10. Got there at 11 they had a sign saying sorry we are opening at 11. Then a lady came up and wrote 11:30. They lost my business and a huge group they came up and left.
CO
Cory Lui
What a great $5 menu! Everytime I come here I order the 3 piece tenders. 3 chicken strips, mash potatoes with gravy, a biscuit, a chocolate cookie, and a large soda. Definitely cannot beat this!
IY
Iyanne Paongo
I never got my cole slaw, chicken so dry and looks like workers including drive thru cashier wasnt having a nice day maybe because it was New Years Eve...
JU
Justinn Everitt
Consistent! The fact that this location is popular means that their food is generally fresh (be prepared to wait from time to time) and delicious!
AL
Alan Szeto
One of the more disappointing KFCs. The chicken is usually small, over battered, and dry. The friendliness of the staff is hit or miss.
CL
Cliff Chambliss
Massive amounts of parking available. Plenty of seating as well but usually only half are clean. Staff is patient and friendly.
A
A Private User
Torn down to build a high-rise retirement center. No other KFC in the area. ...................................................
DA
Daniel Haslam
Horrible service. Place was trashed. Garbage was overflowing. All the soda was just carbonated water flavor with a tint of color
A
A Private User
The guy Patrick who works there is really sweet and makes you smile while your waiting for your food. Love it there!!!
CH
Charlie Chen
Ordered 10pcs chicken to go and got only 8 when I got home. Besides, 5 minutes wait at counter when no one in front.
JE
Jeral Poskey
Closed, but there is a new location 150 yards to the east on Charleston. Has a Long John Silvers in it, too.
TR
Trey Bornmann
Went in Halloween night and the staff was friendly and nice. Food was delicious. It was finger lickin good
AJ
Ajith Rajeswari
Quick stop for KFC, spacious, fast, clean, long johns attached, drive through and lot of parking
SI
Sina Nariman
Very poor service bad drive thru. Super long wait for a fast food. Dont know if going back
RA
Rav cell
Fast food. Not clean. Extremely slow personal. 5 people in line , more then 20 min wait.
KU
Kubar Kuartei
Tables are sticky floor is dirty and the guys are not helpful with the menu.
JO
John Sanchez
this spot actually has some pretty decent chicken and mashed potatoes
DE
Derrick Murphy
Never have the parts I want & always told to wait 5 or 7 minutes!
AN
Andrea Beasley Lockhart
Kentucky Fried Chicken their workers are real friendly
MO
Moses Uhila Herrera
Horrible. Had food poisoning from the Chicken Pot Pie.
BR
Bradford Smith
Ive eaten here several times recently. It DOES exist.
DA
Dale Jehning
Slow and few clean tables. Maybe just a bad day?
DZ
DZ Centofanti
Very tasty food. Nice clean floor. No crowds..!
MA
Martin Lindsay
Been here 3 times. Out of chicken every time.
CA
Carlos Santoyo
Juice chicken and great customer service
KA
Kathy Schoggins
Had fish was great service was great
CH
Chris Sirinopwongsagon
My go to Wednesday chicken pot pie.
A
A Private User
It does exist..I work there!
GI
Giuseppe Natale
Bad service and dirty place.
YU
Yuchen Ying
Super slow drive through...
A
A Private User
There is no KFC here.
SQ
Squiddo
good ass chicken yo
AL
ALAN CUMMINGS
Filthy filthy
IS
Isaac Molina
Good chicken
TI
Timothy Chou
Generic kfc
MI
Michael Guardado
Fresh food
YU
yusuke ando
love kfc
KO
Ko Ko
Love it
GA
Garry Misht
Loved it
JA
Jayden Monroe
Umumum
PO
Poonam Kaur
Nice
JE
Jesse Radin
good