Address: | 27702 Crown Valley Pkwy, Ladera Ranch, CA 92694, USA |
Phone: | +1 949-630-3707 |
Site: | bk.com |
Rating: | 3.3 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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Fabian Cornejo
Customer service SUCKS! Ordered at the drive thru and wasnt greeted but didnt think much about it. But it was quickly apparent that the girl taking order was lacking in customer service... Didnt read back order or upsell or even give me the total! At the window, I had to greet the manager who was rolling her eyes, obviously at a coworker. It was apparent there was sort of disagreement. And the girl with the headset had nothing but attitude! Body language, facial expression, tone of voice, etc all speak volumes. She said 2 things, "here you go!" and "what?!" This crew needs help!
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patrick k
The manager lady at the drive through was rude, tried to charge me for 2 drinks, argued that I ordered them then realized that that was the car behind me, no apology, had to re ring me up and then after all that one of my burgers was wrong.. no receipt so now I got to check my bank account to make sure I was charged what She claimed I was charged. Horrible manager that doesnt know her head from her...
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Dylan Edward
They have a big playground They have 2 slides 1 spiral red blue green slide & 1 big spiral cyan blue yellow green & red slide Kids Ages 4-10 year old BK Kids Rules & Kid Vid BURGER KING KIDS CLUB Kids 4 feet tall could play in this playground outside it says BURGER KING they have a sign it has a curve be high the BURGER KING the color is brown sign
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Daisy Cabana
Customer service sucks when I went to go report the women who was taking my order for being so rude to my husband and I we found out she was the manager her name is Stephanie and instead of her giving us an apology she started to argue with me and that was very inconvenient I dont recommend anyone to go here.
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Joseph Norris
In the nine months Ive lived in Ladera Ranch, these clowns have YET to get a single order right. In one case, I asked for NOTHING special, a stock whopper. They cant even get that right. For the life of me, I fail to understand some of the combination they produce instead of my order.
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Duke Sauceda
Took 25 mins to place order waited another 20. Was 85 degrees in dinning room. Staff is rude and seems to not even notice youre there. Got my food had a hair in my fries and a bug in my iced tea. Looked like a fruit fly. Bad bad bad. I made myself throw up after. Stay away.
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Sara Allison
We went there twice this weekend during a tennis tournament. Food is amazing! Burgers are succulent. Veggie burger was the best ever, flavorful and tender. Salad was great mix of healthy ingredients and truly delicious. This will be a never miss place anytime we are near.
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Jeff Smith
I eat here once a month. Ive never had any problems. I hope they open one in Laguna Niguel. Driving to Mission Viejo to get the whopper is a necessary inconvenience right now. Open one in Dana Point too!
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Judi Capiloto
Sometime being OK is just what I expect when I plan to eat fast/comfort food. This location did OK. It was clean, quick with the food and kind to the customers. Good place if you are into BK.
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Sue Lee
very clean and has good food and service. is very quite, and the line is never very long, so if youre in the mood for some decent fast food to go, id come here
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Dee Long
Their burgers are grilled, and no beef fat on the fries like the other place; however, its still fast food. Love their chicken tenders...10 for $1.49.
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Kris Christa
Its fast food...kept clean and friendly....best inside play structure i have seen to date...2 x .720 deg spiral....made my kids scream...yay.
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Exion Huynh
Clean, plenty of parking, big playground. Whopper looked like the photos. Definitely one of the best Burger Kings Ive been to. A+
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Gabriel D
pricey for what it is and carved swastikas on the table sure did not inspire confidence but seemed pretty safe at lunchtime
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William Biggs
It has a playroom that children can use if they are 48" and under. Other than that, its a fairly typical Burger King.
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Tony tj Torres
Bueno y barato y buen servicio
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Dustin Matteson
The kids love their playground. As for the food, its Burger King. You know what you are getting.
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Cisco M
Do not recommend, serving cold pre cooked food. Not something you serve to your own children.
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John Damiano
Consistent and clean, sits in a nice upscale shopping center. Service has always been great.
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Jay Jay
Service sucks. Just saw an employee give away free food. Employee theft at its greatest...
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Greg Foran
Went in to try the new Hot Dogs. Poor at best. Wiener Schnitzel is the place to go.
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Brianna Coggeshall
Big play area for the kids! Love this place for lunch on hot days with the kiddos.
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blake kollman
Food is exactly what youd expect from BK except the A/C was out
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Robert Cousins
Nothing fresh. However, great friendly staff. Clean restruant.
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Alex Gaming And More
Drive thru is fast and food is good, reccomend it.
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Yi Pon
The quality is not there, just go in-n-out.
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michael mcdougall
Food is fine, same every time
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J Perry
Good service, friendly staff
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nick miles
Average fast food experience
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Eric Bashaw
My Whopper was lukewarm....
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TheMrsDStoddard
Best play area for kids!
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Mary Lili
The best burgers
IH
Ihas wierd,fun YouTube channel. Rodriguez
Amazing service
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Jane Gubman
Delicious
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Chris Chakos
Standard
IC
IceSwallow SeaMen
Good