Taco Bell

Reviews 34

JO

Joseph Liu

This place is worst. Come here if you want bottom of the barrel service along with rude unwelcoming attitude and sexist foul managers. First: It probably is not a good idea to tell a customer they do not have the right to speak. Second: If you make a mistake you should probably fix it instead of telling the customer its their problem now. Third: You should really reconsider blatantly lying to a customers face to attempt to covering-up overpricing items by saying menu pricing is happy hour pricing when it is not. I rarely eat fast food, when I do its pretty straightforward. You place the order and you get what you ordered. If there is a mistake typically its fixed in a professional and courteous manner. I came in with four other people on a Wednesday evening around 7:00 pm. I ordered the following for myself and my girlfriend: Fully Loaded Steak BOSS Wrap + Large Drink Volcano Steak Quesarito Steak Quesarito Cinnamon Twist Total: $16.85 The issues started shortly after ordering. The menu board stated that each BOSS Wrap was $5,19 and you can add-on a large soda for $1.00 which I specifically told him I wanted the $1 large add-on soda. When I got the receipt I realize I was charged $1.89 for the soda. Although some may say this is only $.89 overcharging is overcharging. Its the principle of running an honest business. I brought this up with the cashier, Alfonso Gutierrez. Alfonso stated that I needed to get the combo to get the drink for $1.00 and I was not charged for the combo. I told him that the large soda was placed next to the BOSS Wrap as a $1 add-on. He told me that was a "happy hour" pricing. Nowhere on the board does it say that (see photo below). At this point the assistant manager Alex B. Wilfred said I shouldnt complain because I was not charged for the soda anyways, it was free. I was a bit perplexed as I just paid $1.89 for the soda. I told him I paid for the soda already, he then said that it is my problem now. I didnt want to argue over $.89 or the principles at this point. Shortly after our food arrived, the other 3 people in my party got their food. Two out of the three got completely wrong orders and also included different items than what they were told came in the combo box. Alex was unwilling to fix their mistake. When I brought up once again how he made a mistake on my soda as well, Alex flipped out. He stated that I got a free soda (I never got a free soda). I showed him my receipt that says, I paid $1.89 instead of $1.00 for the soda. He then changed the story to say I must buy a BOSS Wrap to get it for $1.00. I show him my receipt that says "1 Stk BOSSwrap $5.19" he then says the board doesnt say its $1.00. When I showed him that the board says +$1.00 he started going off tangent and made a scene. When my girlfriend politely tried to clarify with him he flipped out. What happened next is just appalling and insulting. Alex very loudly looks and points at my girlfriend and tells her she does not have the right to speak. Everyone including the person sitting in their car at the drive-thru paused and was in shock. Filberto the general manager came out from the back and immediately sent Alex home. Alex made a remark before he left saying he knows how to treat/talk to women because he has sisters. Unbelievable. Moral of the story, just stay away from this Taco Bell. Its a complete joke. Plenty of other places to eat that has better food let alone better service. There are so much that couldve been done to avoid situations like this. This location really needs to look into restructuring and reevaluating their training and who they hire. Not only is the food terrible the attitude and customer service is nonexistent. Attitude like this will only run themselves into the ground. I hope this is a wake up call.

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CO

Cory Rogers

The service was absolutely horrendous, it took almost 15 minutes to get my food and all I ordered was a quesadilla. The employees here care more about gossiping and making jokes about how annoying and ugly customers in the drive through are over having good customer service. I dont recommend going to this location ever, you will regret it.

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PR

Prod. AtlargeOnTheTrack

Older wench immediately gave me attitude when i asked how big a breakfast crunchwrap was. She said regular sized, and i asked "like this big?" And she said the same thing regular size, with an attitide. She rolls her eyes if u ask a question. She should quit. Food was good :)

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KO

koji takeda

価格はリーズナブルだが、味や量はTACO NAZOに劣る。軽く食べようと思うのであれば、料理が手早く出てくるという点では活用できる。

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DO

Donald Goodrich

First time ordering using the APP. Worked perfect! When I was close I let them know i arrived in the App as instructed. As I was walking in door, the lady was calling my name that order was done! Cant Ask for any better service than that!!!

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FE

Fernando Islas

sadly, this used to be a go to spot for me but recently theres always a wait and you just dont enjoy your food as much as you used to. i decided to take my business to another taco bell and havent come back.

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RO

Rosalba Contreras

I would give it negative 5 starts if possible, waited 13 minutes for Nachos Bell Grande. That was in the drive thru!! 2nd time I come, 2nd time they take more than 10mins in the drive thru

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DY

Dylan Ariss

They closed 15 minutes early, which turned away two cars plus myself, but woman at window was also very rude. Will not be going back to this location.

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PO

Polly Wu

Took over 15 minutes to process an order.....had to leave their driver through without picking up my order. Lazy, incompetent staff.

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BR

brianna borda

Drive thru wait is very long and the service was horrible.... got my order completly wrong... if only there was a no star option.

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JA

Jason Salome

Typically fast service and a constantly updated menu makes Taco Bell a go-to choice for fast food. Friendly service is a plus

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VA

Vanessa Soto

Their is nobody and im the only customer but yet noone fn takes my order ..and pregnant...really u guys deserve a ZERO

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JO

Joshua Lee

Hope they can stay in business...the drive thru has more traffic than in-doors since the inside looks very run down :*(

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AN

Annie Legrand

Always a great place for a quick bite to eat Cheap and tastes good. Love the new breakfast crunchers.

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PR

Preston Łomenzo

Took forever to order, even though i was first in line. i do enjoy the new diablo sauce though.

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JA

Jay Fabsz

Always friendly and speedy service. Theyll make sure you leave satisfied with your order.

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MA

Mayra Diaz

Es un lugar agradable

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AR

art enriquez

Its ok as food goes its in a corner where its not noticeable hard to spot

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WI

Wilder Aguilar

Buem ambiente

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AA

Aaron King

Taco Bell always great but prices have increased unfortunately

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CH

Chris Martinez

25 minute wait for 2 tacos in the drive thru is ridiculous.

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C.

C. Vanessa

The lines are never long here. Your food comes pretty fast.

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RO

Ronald Reeves

Always a wait, higher prices than everywhere else

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VI

vince asuncion

Pretty good service. Location is always clean.

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BA

BARBIE MONTANO

Ridiculous wait 4 drive thur.8 -28-17 @5:38pm

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TI

Tim Park

They try hard.. buy still sloppy service

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JO

Jose Bucio

Fast service good customer service

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ST

Steve Peura

One of the better taco bells .

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TH

TheTrue TerraBlade

I highly recomend the soft taco

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DI

Diane Louise

They got my order wrong twice

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TO

Tony W

Kind of slow. Its roomy.

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MI

Michael Mah

tues and Thursday deals

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GA

gabriela hernandez

Delicious ,cheap,fast

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NI

Nicole Ponomaroff

Great Mango ice tea

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