| Address: | 20438 Redwood Rd, Castro Valley, CA 94546, USA |
| Phone: | +1 510-728-0888 |
| Site: | hawaiianbarbecue.com |
| Rating: | 3.9 |
| Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM |
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Robert Melendez
When I first moved here... they were a solid four stars. Shortly thereafter, they dropped to three. Today theyve finally hit two stars. Their customer service is atrocious. Any day now I expect them to answer the phone like "L&L What?". Also, dont expect any help trying to figure out what the name of something you want off of their menu. If you ask them a question like; "Whats the name of the soups you have?" They answer back with "You tell me what soup." When you go in to pick up your order... The young folks behind the counter are barely able to put their cell phones down long enough to take your money and mutter out a "thank you" before going right back to their cell phones (this includes the cook). The quality of their food has slipped as well. the chicken is now really greasy. In addition, they charge extra now if you want brown rice instead of white. Very sad this place had a lot of promise.
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Annamarie Agostinelli
The food is always awesome! The service in the other hand is completely opposite. The staff is very unfriendly, ride, they have always messed up on my order and when I tell them about it everything they blame me for the mistake, there just needs all new staff altogether!
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Sebastian Castillo
Alright Basic Hawaiian barbeque food. My Favorite is the BBQ mix. A lot of chicken and ribs w/ white rice and pasta salad. The wait is okay, the inside is kinda annoying after being there for awhile.
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Samuel Cooper
The food is usually pretty good. But the girl who takes your order should really try smiling more often, or at the very least work on her resting B*#@# face. Borderline rude at times.
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Michael Pay
Their food is delicious and the portions are satisfying. Just one minor complaint, the clear plastic tray they used for take out got melted by the BBQ, I dont think this is healthy.
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Gary Seaton
Had my favorite Loco Moco and it was quite good. Ordered Chicken Katsu, Spam Musubi and Malassads to go. Food is good. Staff is a little shy more than unfriendly.
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Missionary Rose
Beef short ribs Lau Lau Teriyaki chicken Mahi Mahi Loco Moco Fried prawn Rice Macaroni salad Green tea Lipton tea and oreos for dessert Hawaiian feast
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James Montgomery
I recommend the mini chicken Katsu, bento box, and any of the other specials here. Great service and variety.
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Ata Sanaie
Really good food and service, friendly staff, and in my opinion is one of the best Hawaiian BBQs Ive had
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Marinda Mercer
Great fresh bbq chicken and brown rice bowl with fresh broccoli. Yum.
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Tino Mafi
so convenient. Superb and marvelous service.
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JaseyandFriends
Food is pretty expensive and not super good
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Bang Tran
Food is not special and staff is unfriendly
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Joel Kim
Quick easy to get to and a lot of food
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Serafin Loza
Great visuals while you dine in.
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David Bushong
Good meat, fair prices
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Nathan Whitehead
Great fast food
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mary hana
So so bad
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Therese Gobran
Fair