Address: | 521 W Chapman Ave, Anaheim, CA 92802, USA |
Phone: | +1 714-740-2300 |
Site: | pizzahut.com |
Rating: | 3.1 |
Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1AM 10AM–1AM 10AM–12AM |
CU
Curly Q
My meal arrived 45 minutes late and cold. I called for over an hour attempting to reach a manager and the call goes to a pizza Hut call center. The boneless wings were dry, cold and hard. We had to heat our food in the microwave after removing from the box. We were hungry! Currently on hold, to speak with a manager at the call center because the call wont go directly to local pizza Hut. I wouldnt ever offer my customer cold food after being 45 minutes late. The delivery guy didnt even apologize. I spent $62.00. I expect better service.
MA
Matt Verni
They gave us the wrong food, and when we called back to get the right food, they never picked up and when they did they put us on hold indefinitely. It took us about 10 calls to get the right order and after many customer service reps we still could not get in touch with the store, not even the manager of the call center could. It then took as another hour to get the right food. I would never recommend this Pizza Hut. It is awful. Worst Pizza Hut in the USA, or the world potentially.
NI
nightfighter24 Party Time!!!
My Experience was called Pizza Hut 521 W. Chapman Ave. Ca. 92802 Person who answered the phone was like sorry i dont speak Spanish are you serious rating for Pizza Hut has gone Down upset regarding to there service they dont have Bilingual persons knowing that English and Spanish are Main principals Language. Pizza Hut Must fix this issue... Rude person theres no Spanish Speakers sorry are u serious their ratings and sells are going to drop fast... bad bad service.
AR
Araceli Ornelas
Pesimo te dan mal tu orden... te autorizan un credito y despues te dicen cuando llamas que nunca ha habido una orden bajo ese número telefónico.. teniendo más de 10 años usando ese numero......Y la encargada peor...
EM
Em Dogg
Ordered a pizza online, paid for it, and after around 2 hours I get a call saying they had an emergency and they arent delivering pizzas. The guy on the phone was rude and short, refused to provide any explanation or compensation. He said I would get my money back in like 3 days but I never got any confirmation email or anything about my order being cancelled or refunded. I think they got robbed but their customer service still sucks.
CR
Cristine Rost
Today was my first time ordering online and i got good customer service, but it would have been nice to tell me about any special offers. Back in the day, they did. Now that would be great customer service!! I think I paid too much for a large pizza. My bad, i should have asked. Next time, but you b sure to ask!! My pizza was good though. God bless!!
NI
Nini Warren
I placed an order HOURS AGO for a scheduled time of 11:30pm. Funny thing is I live 5 mins away from them....soooo why didnt they deliver to me first? I had a scheduled time. Fyi: they dont go by that. If you dont abide by scheduled delivery times DONT GIVE CUSTOMERS THE OPTION.
ZI
Zio Vazquez
I cant give it a zero or I would !!! I will never order pizza from this shity place again! They told me they where going to be sending someone to confirm I wasnt lying about them not cutting my pizza. They never showed up ! I had my family waiting and waiting !
CE
Cecilia Segovia
I called in an order, guy on the other line sounded rude. Didnt sound like he was listening and obviously didnt since I was missing things in my order. Also, I ordered from a hotel, and they didnt bring me napkins or seasonings
LA
LAKHINAJ
Waste of money. Pizza came in 1 hour. Was cold, worst service, no napkins. Dont waste ur money!!!! First lady told me its $10 for large Pizza then $13, when guy brought bill it was $18.99. Sorry!!
AN
Antikryzt V
More like Pizza NOT. Pizza Hut NEVER honors their specials. Theyll find any excuse to get out of a coupon, special deal or whatever. Bullshit. Fk u PIECE OF NUTS!
JE
Jeronimo C
Wings were undercooked badly. They didnt even bother covering the wings with the sauce in each of them. Only 2/8 wings were completely covered in sauce
BU
buhaghag
Helpful staff and good food. I like their oven where orders are placed while the customer has not yet arrived to pick up order. It keeps the food hot
HO
Holly Osborne
We ordered the 2 medium pizzas for 7.99 each. Got exactly what we ordered and a half hour before the projected delivery time. No problem here.
ED
Edmund park
Messed up my order. Called and put me on hold then hung up. Pasta was all soggy. Forgot bread sticks which I paid for. Never again.
DI
Diana Banda
Worst customer service I just tried to order pizza the guy was a total *blank* giving me a dam attitude do not order from them!!
AL
Alondra Amezquita
Love the pizza, one of my favorites indeed, and for a very reasonable price. Will definitely go there again!
SO
Sohel Shaikh
I dont know why but this place smells like hell. I think they have some qwality and cleaning issues.
BL
Blanca Salinas
La pasta chiken Alfredo deliciosa.
JA
janet melchor
Worst customer service!!!!!!!!!!!!!! I order my pizza online and it comes 1 hour late!!!!!!!!
RI
Ricardo Salgado
Me atendieron biene
DA
Darknoctics
cheep great fast service and really good pizza couldnt ask for anything else
EL
el atomico
el peor servicio.
CA
Carlos Angeles
Muy buenas las alitas
PA
Patricia Pech
Poor service!! I waited almost 3 hours for my order..
DA
darla ball
I like the convenience of ordering online.
OM
Omid Ghiasi
So bad, what can I say?!?... Waste of money
AS
ashley villafana
Friendly people and good customer service
RA
Rafael Lopez
They were fast and the pizza was delicious
IS
Isabel Valenzuela
Excellent, my order was correct and fast
JA
Jason Sutter
They brought me the wrong pizza.
TO
Tony Lugo
Management so mean
JE
Jessie jesse
Recommend for sure
JA
Jamie Mace
Terribly slow
20
2015 katie
Delicious
HE
Henry Valencia
Horrible
VI
Victor Robles
Great
EI
eisa rayani
Good