Address: | 13681 N Litchfield Rd, Surprise, AZ 85379, USA |
Phone: | +1 623-584-8180 |
Site: | coldstonecreamery.com |
Rating: | 3.7 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
TO
Tony Staggs
We love cold stone but probably wont be going back to this location the lady behind the counter just seemed like she had a attitude and totaly sucks at making shakes my husbands shake was very liquidy he asked her to make it thicker she took it and attempted to make it better then gave it back to him and it wasnt any better at all and i went in because i bought a coupon book from one of the local school and they wouldnt honor it i normally go to the one in goodyear and they are awesome !! I will probably go to that location if i decide to go back !!
J.
J. LU
MY RATING WOULD BE " 0 " STARRS **** THIS IS THE WORST COLD STONE CREAMERY EVER.!!!!!! THE SIZE OF THE PRODUCTS ARE VERY SMALL FOR THE PRICES...OUR SHAKES WERE LIKE DRINKING MILK THATS HOW THIN THEY WERE !!!!!! OH BUT THEY HAVE A TIP OPTION ON YOUR RECIEPT THOUGH !!!!!!! I KNOW WE WILL NOT BE BACK TO THIS LOCATION!!!!! .. ALSO IT WAS HOTTER THAN HELL INSIDE OF THIS LOCATION!!!!! ...EVERY OTHER LOCATION IS ON THE A.C. TO THE POINT THAT YOUR FROZEN..BUT NOT HERE !!!! OVER ALL THIS LOCATION AND EMPLOYEES SUCK !!!!!!!
AN
Andrei Landrum
The wife and I always stop in Fridays after diner for our special creations to top off the week. We sometimes will have to wait and drool over the ice cream being mixed by the people behind the counter, but it is worth it. Always greeted by a friendly smile and what can I make for you today, it brings a smile to my wifes face to see them make something special just for her. When I say, "Ill have the same as last time" they know exactly what I want.
KY
Kyle Davis
The rude girl working the counter today gave my wife crap about using cupons and then she made the ice cream all wrong. If she doesnt know the difference between snickerdoodle and butterfingers... she shouldnt work at a place that complicated. Maybe a toll-booth would be more her speed.
SH
Shinga Tumadre
Watered down shakes are really gross thats not how you make a shake please fix this. I dont think they should have a tip jar either, do your job correctly no one else gets tips for doing their jobs why should you feel entitled to get a tip for scooping ice cream. Out of the question.
OM
Omar P
Small with only 5 tables. Can be really busy in the evenings. With that said, this place does well getting orders out quickly and right. Would recommend if your going in and getting out.
C.
C. Rome
Its cold stone whats not to like of their flavored, but the portion size between med and large is not much at all. Save yourself a buck and just get the medium size.
JP
JP Aus
Great place I went with my niece. The young man that waited on us was very nice and paid attention to her and did like she asked. Great place to take someone.
KA
Katie Kuhn
Our ice cream was already melting by the time we got it. It was very loud with fans while sitting inside and the store could be cleaner. Disappointed.
JA
Jade Robinson
The icecream here is amazing, they always have the topping you want and desire. They have a good variety of ice creams to choose from.
NA
natasha adelmann
Always great customer service and great ice cream. However the last few times Ive gone in theyve been out of several things.
AB
Abby Rogers
I love the fresh delicious ice cream and dipped waffle bowls. ALWAYS delicious. I come here everytime I get paid.
AN
Antonia Martinez
One of the kids favorite treat places. Not the cheapest so it can get a bit pricey but its always good ice cream.
YA
Yaya Ness
Perfect experience on a hot summer day! Customer service was outstanding :) definitely going back again!
WE
Wescat Wescaters
Amazing ice cream creations.. little spend. 5-10 $ a shot, but worth the cost
DI
Dianna Russell
Long wait but worth the ice cream i guess. Buy a cake for daughter bday .
ER
Eric Evangelista
Mint Mint Chocolate Chocolate Chip ice cream is awesome, friendly staff!
TI
Tim Jackson
Staff is pretty nice. Ice cream was good, kids love this place.
PA
Paul Bowsher
Dont like the ice cream at all, small place, buy and go.....
MA
mary deanda
I had the brownie a la cold stone and it was the best.
PA
Patricia Johnson
Friendly people and quick service most of the time.
AP
ApsidalTundra 27
Bomb af
KE
Kenny Howard
Friendly staff and good ice cream
MI
micah covey
Cant go wrong with Cold Stone.
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Sherra Cowan
Love their ice cream
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Susie Williams
Not very clean
RA
Rafaela Vargas
Very friendly
CH
Charles Mitchell
Great place
AD
adam magadan
Yummyyyy
EM
EMMA Hernandez
Variety