Sonic Drive-In
| Address: | 37 W Ridge Pike, Royersford, PA 19468, USA |
| Phone: | +1 484-369-8580 |
| Site: | locations.sonicdrivein.com |
| Rating: | 3.1 |
| Working: | 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–12AM 7AM–12AM 8AM–11PM |
Location
Photos 65
Reviews 32
VI
Vicki devlin
Purchased food there tonight and it was missing an item. I called when I got home and the "manager" was quick to dismiss me and tell me that they didnt charge me for the missing item .... I told him that wasnt true (and I had the receipt to prove it). He told me I was more than welcome to come back and buy another chicken. By this point he had me so furious I told him that he did not want me coming in there ! He kept it up and I called him a name and told him I would take it up with corporate. I wound up getting in my car and wasting more time and showing this idiot the receipt ... He then gave the lamest apology ever. I told him it didnt need to escalate to where it did - he took it to a whole new level when he told me that I didnt pay for the time that they forgot to put in the bag and I could come back and purchase another chicken. He should have listened to me and checked his receipts before making such a bold statement. He went as far as saying "oh I remember that receipt - you werent charged". Obviously this happens a lot. Never ever again will we be going there.
RO
Roy Dean
I hadnt been to this sonic in around 5 years, because the last time I had been there, they screwed up my order 3 times in one visit (3rd time, I just got a refund and left). I figured enough time had passed that maybe service had changed. NOPE. Very first order, they got it wrong. Walked up to the service entrance and placed the food on the only horizontal surface there - a stack of high chairs. A friendly employee got the "manager" and she proceeded to tell me I had the incorrect receipt (it was the only one they gave me). I told her that it was all I got, and she disappeared inside. When she came out, she gave me a refund receipt, and asked me to throw away the old order (keep in mind, I had PROOF that they had bought the food back, and thus it was now THEIR problem). I gave her the dirtiest look, and she turned around and went back into the kitchen, even as I was asking her what her name was. Terrible customer service. Avoid.
CO
Collin Neiman
me and my dad got a milkshake and it went to a different car the waiter comes out and ask us what we got and we tell her so she goes in and goes out the side door to an other car and get our drinks and BRING them over to use and my dad said to her that we did not want them because they were in then other car so she goes inside for a little bit and brings out our supposedly new drinks. we get home and i finished mine and at the bottom there were TWO cherries and ther is suppose to be only one on the to i got on on the top and bottom so they will never get mine my dad or my moms money ever again!!!!
NI
nichet93
The food is good, but the service absolutely sucks!!! The last 2 times I went I had to wait 10 minutes AFTER PAYING before I got my food, I was the only customer there, and I was in the Drive thru!!! The guy who took my order always has a nasty attitude even when he works at the window.
DA
Danny Mills
I see why they are all closing down. Between the high prices and the poor service I am surprise they made it this long. They messed up my order and the replacement was not hot. More than $5 for the burger and over $6 for a small chicken sandwich.
ME
Melissa Draving
Always busy at the end of the night. Even after waiting for fifteen minutes in the drive thru my food is always hot and delicious. I go here a lot with friends, its fun to sit in their covered area.
MI
Michelle Bickel
We pulled into a spot to order and when I pushed the button to order I could hear the attitude right away. As Im ordering I kept getting anything else very rudely. If you dont like your job quit
BR
Bree Wacker
Place is a rip off when you order drinks there 3/4 full of ice why pay 3.00 for a drink when its nothing but ice if I wanted that much I would go buy a bag of it
BR
Brandon
The employee that was working at the drive-thru was not too pleasant. The slushy I got was fine, but the drive-thru window and speaker staff were not friendly.
GA
garrett2jz
I always have a pleasant experience at sonic and I usually have to travel a great distance for one. This sonic is no exception and Ill always enjoy my visit.
WI
William Margerum
This place is awful, consistently poor service, takes forever to get food no matter what time of day, foods always wrong when you do get it.
FR
Francis Blake
My son and I had the day off we stop there for lunch it was a good visit the employees did a great job even though it was 94 degrees outside
LO
Lorraine Myers
Ice cream blast was very gritty... g felt like I was eating sand. Very strange texture and barely no candy in the blast. Waste of money.
AN
Andy Svendsen
Its pretty good. Food is good, Trash cans are convenient. Why do I say this? Because its nice to have a clean car after feeding the kids.
A
A Private User
completely wrong order. food is luke warm. phone line keeps ringing busy so i cant even get a refund. i hope this place fails inspection.
ME
Melissa Soto
If you want great service do not go there. The girl taking my order had a really bad attitude. I probably wont go back there again.
A
A Private User
Although I havet had bad service the food is so awful it only gets two stars. Even their hot fudge tasted like grease. Yucky food.
JA
James Booth
This place is a great place to eat, but you cant go inside and the restrooms smell bad. But the food makes the place so amazing!
A
A Private User
I dont understand the hype. The food is really not that good. The ice cream is my favorite thing there which doesnt say much
WI
Wilfredo Montijo
Pulled into lot at 10:10 pm, they schedule to close at 11:00 pm. They turned off all the lights and would not service me.
JU
Judith Adair McCorry
Drinks and popcorn chicken are delicious. Also like the onion rings. Wish there was a location closer to my house.
A
A Private User
Their milk shakes are amazing and so is their breakfast menu! Sonic I love youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu!
RY
Ryan Smith
The quality of the food is good, however they almost always mess up your order. Also, the service is very slow.
RM
rm0124
Service tends to be a little slow. However, I have never had any issues with my orders or quality of food.
RO
Robl Stroup
Beats the same old McDonalds thats across the street and you have more selections.
BR
Bradley Benson
Great drinks and about the only fast food place that has tatter tots.
CR
Crystle Hoard
No ice cream? Machines broken? Sounds a lot like McDonalds....
EN
endways parlor
went in for ocean water. in and out in 2 min very fast service
GL
Glenn Deery
This sonic is the absolute slowest drive thru service anywhere
DE
Devon F
The service generally sucks but the food has improved.
SA
Sara MacWade
Good food and fast service for a fast food restaurant.
ST
STEVE WALKER
Forgot what I ordered the last 4times I went hear
