The Original Pancake House
| Address: | 2621 N Downer Ave, Milwaukee, WI 53211, USA |
| Phone: | +1 414-431-5055 |
| Site: | originalpancakehouse.com |
| Rating: | 4.3 |
| Working: | 7AM–2PM 7AM–2PM 7AM–2PM 7AM–2PM 7AM–2PM 7AM–3PM 7AM–3PM |
Location
Photos 100
Reviews 12
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Sara A.
Went in and the staff truly did not care that we were there. They werent even that busy, but still barely interacted with us. I ordered the "Apple Pancake" and I have no idea how this is considered a "signature dish" because it was literally the most disgusting thing Ive ever ordered from a restaurant. First, the dish was WAY TOO HOT. I tried to take a bite of it and I had to immediately swallow the food because it was burning the inside of my mouth. I waited 5 minutes to eat it, and still it was way too hot. After 10 minutes I was able to start eating a little bit, but the description on the menu said it was a pancake, but when I ate the "pancake" part it tasted like I was eating an omelet. It was so eggy, and had the texture of an omelet, that I was grossed out. The bottom part of the dish was so hard that I couldnt actually get my fork through to cut it. The only edible part of the dish was the cinnamon apples on top, and even then they were nothing special. After 3 bites I decided that it was so gross that I couldnt even eat it, and so my sister offered some of her meal to me. I was eating that with my Apple Pancake on the edge of the table, clearly having no plans of eating anymore. The waitress walked by a few times and I saw her look at us and notice that I was eating off of my sisters plate and that my food was on the other end of the table barely touched, but she never asked about it. She never came back to actually ask if the food was ok because I would have told her I wanted a refund on whatever experiment they tired to feed me, but instead she very quickly walked over and placed the check on the table, knowing I was going to complain, and just walked away too fast before I could say anything, and I didnt see her again after that. I will never come to this place again. Gross food, terrible service.
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Todd Hardy
The food is good but waitresses need an attitude check as well as a lesson on customer service. I dont remember her name, but the girl who waited our table was good. She must have seen someone she knew because she was talking to them for a while, which was fine. My husband and I had somewhere to be right after, so we politely asked a different waitress in passing if she could quickly get us our check/get our waitress. She didnt even attempt to hide her eye roll and little snotty shoulder shrug. She literally stormed off to look for our waitress. I saw our waitress so pointed her out to her. I couldnt believe the snotty attitude on this girl. It ended up turning around that every little waitress in there was looking at me like I was the impatient rude customer. I didnt have an attitude until little miss cant be bothered at my waitressing job had an attitude with me. Thanks to my waitress though (: -Jessica
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A Private User
Without a doubt my favorite place to eat breakfast IN MILWAUKEE. Never had a bad breakfast there out of 20 or 30 times, for those with a low rating they probably ate there once and had a bad experience once it happens to every restaurant especially if theyre very busy like this one often is. They messed up our order once when we got it to go and when we came back they had it with extra food and gave us a $10 gift certificate which was nice since we had to drive back. Service has always been nice my only complaint if I had one would be the price of their french toast and how busy they get, which of course is not their fault its just great food!
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jclc
As with all OPHs you should arrive knowing there will be a wait, so plan for it. If you dont have to wait that should be considered an unexpected bonus. In reply to the previous comment, If youre a regular loyal patron anywhere you might get friendlier service, what else would you expect? The food is generally consistent, ample & tasty. If youre okay with paying a bit extra they are always happy to make things to order and arent stuck on the menu. Thats why I go to OPHs. OPH has best omelets cause they bake them up light and fluffy. Really good bacon. And I always ask for a to-go box with my order. More yum for later.
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Morgan A
Arrived around 9:00am on Sunday with a party of 7 and the wait was about 20 minutes. On the weekends, you can call 30 minutes ahead and they will put you on the waiting list. It was starting to fill up FAST, I would definitely recommend getting there around 9 or earlier. Although they were busy, the service was prompt and the staff was very polite and checked in often. The food was wonderful and the wait wasnt too long. Very cute and stylish restaurant that I hope to return to soon!
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Brianna Barnes
Such a horrible experience. Ordered the crepes with lingonberries. The crepes came and they were three square things. I say "things" because they were so thin they had just cooked to a crisp and as I tried to roll them up (how crepes are supposed to be served) they just crumbled and broke. My lingonberries were not given to me until after our waitress finally came back. Basically my food was inedible and I ended up having a small panic attack and leaving the restaurant.
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Jaime Meyer
WARNING: Too much food! You may think you need to order the side of potatoes, but you dont, you wont finish. My husband and I were trying to figure out how many eggs were in my scramble, maybe 6? The coffee (served with heavy cream) and fresh squeezed orange juice are delicious. Word to the wise, go hungry. I have a sneaky suspicion that the wait staff takes bets on how close you will get to finishing your food.
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Nicholas Doney
Went on a busy Sunday morning, luckily got there early and was seated in under five minutes. The service was very friendly, polite, and quick. The pancakes themselves were, well, pancakes. There wasnt anything particularly great about them, and I feel the price was unjustified. Also, the coffee there was pretty gross. A+ staff and service though.
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Cynthia Walker
I had pig in the blanket. It was very good. However, my friends omelet was not good. The eggs were burnt and they tried to cover it with cheese. The waitress was nice. I couldnt help but notice that her uniform was not clean. Ive had a good experience in the past, but was very disappointed in the services today.
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malcolm lucas
The customer service was horrible. The person who managed the waiting list on 8/23/15; is of crap. I would never eat there again to pay the same price as everyone else to wait longer due to dishonest employees. Watch them they rewrite names when their friends come in, and she refuse to let me see the list.
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Amanda Ashby
Excellent food. Unique choices. Very friendly competent staff. Our server Missy was excellent. Very clean. In fact while we were eating we saw another server wiping down the walls and light fixtures in an area where no patrons were seated. Ive never seen that before! Its a winner.
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A Private User
Food was great. service was friendly and fast, I mean besides the drinks, especially fresh orange juice which was great but very expensive, I have nothing bad to say about this place. Cant wait to go again. And I will be driving an hour to get there...
