Chipotle Mexican Grill
| Address: | 2012 S Pleasant Valley Rd, Winchester, VA 22601, USA |
| Phone: | +1 540-667-9534 |
| Site: | chipotle.com |
| Rating: | 3.7 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
Location
Photos 67
Reviews 25
AA
Aaron Tatum
I used to work at (a different) Chipotle and I eat Chipotle whenever possible. The portion sizes I received at this location were a joke. They were far smaller than any portions I have ever received at any other Chipotle location. 2 stars. EDIT: I decided to try them again, and was blown away by the amount of food they gave me. I didnt do anything different than usual when ordering from a Chipotle. I dont know if its because I just had a different person making my burrito, or if theyre listening to reviews or what, but I was very happy with my latest experience. 5 stars for this visit.
KR
Krystina Wheeler
This is the worst chipotle I have ever been to. Every time they are out of something, tonight it was lettuce, last time was guacamole and the lettuce they served me was Brown iceberg lettuce. When paying $10 for a meal, you expect a decent standard and you just dont get that here. The rice has been under cooked several times except for today, it is so overcooked it has the consistency of mashed potatoes . And if you order through the website before, you will likely wait longer than the people in line. Tonight is the last time Chipotle will get my business.
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Shannon Haynes
This place was NOT accepting cash for some unknown reason. They took a walk-in in front of my friend and I. Also when I looked at my bowl, there was two bites in the whole thing. I did order food and before I paid I made sure I talked to their manager and told them how pathetic their customer service was. And then I walked out of the place. With no food and the worst customer service Ive ever experienced.
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Bryce Anderson
I usually have a great experience at this Chipotle but today their were several new employees that took no pride in their burrito making. My rice was undercooked and hard, while my steak was overcooked and dry. We also got quesadilla and the person but not near enough cheese and lumped the steak all in one place. This is one of my favorite restaurants but today was less then stellar.
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Rosaly Cosme
Worst service ever I pay 14.02 whit tax! I ask like 5 times to add extra steak and guacamole. The girl just keep looking at me like she cant service more food. They arent friendly and always when I go buy there they are busy but that doesnt mean you treat costumers like that. I dont recommend going here if you like to have a full bowl they serve just little bit.
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Christopher Lee
For whatever reason, the cashier keeps disappearing while there is a line. They just walk away. I get they are probably doing something job related, but there are always one or two people standing around and then the line backs up because, instead of the people standing around doing the chore, the cashier does it. I dont get it. Every. Single. Time.
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Tony Quesadilla
I was looking for something quick for dinner. So I decided to stop by Chipotle, it was only 8 in the evening... But they ran out of lettuce, and when I asked if I could receive a discount for my inconvenience, I was informed that no they would not give me a discount(although I was not informed of their lack of lettuce prior to ordering my food).
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La Guera Tamalera
I hate this place with a passion. One of the many places suffering from poor design as there are consistently 20+ cars in the parking lot, 10+ people waiting in line and absolutely nowhere to sit in the dirty dining room. I would rather (and DO) go to taco hell down the road and get a shredded chicken burrito in 3 minutes, NO headache included.
AM
AMANDA W.
Like how well the customer gets there moneys worth. Me, well.. it seems to me I definitely get my moneys worth because I can make 2 meals out of one of Chipotles enchiladas. They pack them heavy with whatever you want. If you want it on your enchilada your getting it x2. So when your really hungry try Chipotles!
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sidhant gupta
bad place for getting quick food....my friend had food poisoning right after eating the so called burrito from this store. Next time you buy food, please make sure that you at least have a day to recover. You never know, when food poisoning would hit you with their food.
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Kelvin Rivera
Everytime I go to this place I ask for the same thing and got charge different amounts like whats going on ? Also place is dirty all the time and when people lives nobody goes out and clean those tables up for next person can seat. Not coming back.
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Rachel Freivogel
I wanted to give Chipotle another chance but this location didnt instill much confidence. The tables and restrooms were very dirty and not enough care is taken to keep the restaurant clean and well run. I would not recommend this restaurant.
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Sheila Summers
Would come here more often if it was managed better. There is always a line out the door but the line goes so slowly because the works are very inefficient. There needs to be a manager present to supervise the employees.
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Elivis Presley
10/7 / 13. .. They have truck parking Across the street At the Apple Blossom Shopping center. The food was really good The service was fast. And. They kept The tables and floor. Cleaned. ... Trucker friendly location
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Rommie Head
I absolutely love Chipotle. They have an amazing company culture and aspire many to develop models like their own. Not to mention, their food is amazing! Try it if you havent already. its clean, delicious and filling!
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Ted Lyons
Horrible lines and waiting times from 6:30 to 8 pm during weekdays. Burritos are wrapped incorrectly. Servers do not listen to customer orders and ask customers to repeat portions of their orders repeatedly.
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Lee Ross
Worst Chipotle I have every been to. Service sucks staff rude. Tonight they are out of Soft tortilla, no black beans, no mild sauce. No coke. No forks, no clean tray to put food on. They should have closed.
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Kendra Hams
The lines are always long at dinner time. They should find a more efficient way to fill orders. The tables are usually filled with take-out customers waiting on their food, so eat-in seating is limited.
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Bruce McClinton
The staff was disorganized and slow. They were running out of everything resulting in long lines. And the easiest item on the menu, the rice was undercooked bordering on crunchy. I wont be back soon.
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Pia Boje
We love eating here and the food is always delicious BUT it would be awesome if there would be a changing table in the bathroom. Theres definitely enough room for it. Thats really my only complaint.
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Chris Maher Jr
Chipotle is an amazing healthy option for fast food. Would give this location 5 stars if the line moved a little quicker. Staff can be disorganized at times. But doesent stop me from going!
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David Walls
Great food. But lately, the seem to be out of things (soft tortillas one day, black beans the next, napkins another day). Also, I think there prices have gone up over the past couple of years.
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Elizabeth Edwards
DONT GO TO THIS PLACE they hire rapist to work for them! it disgust me. Im never going to eat there again, they should do way better background checks on who they hire to works for them.
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william hawkins
Took forever to get served girl didnt ask what I wanted in my burrito bowl, just assumed then when I asked for certain things she copped an attitude. Will not be going back.
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Pamela gayle
Woo! I love how they let you choose everything you want.I think the service is good, I dont like it when the employees smother you, the staff is very good! Love it! :)
