Address: | 5217 Williamsburg Rd, Sandston, VA 23150, USA |
Phone: | +1 804-226-2948 |
Site: | bk.com |
Rating: | 3 |
Working: | 6AM–1AM 6AM–1AM 6AM–1AM 6AM–2AM 6AM–2AM 6AM–2AM 6AM–12AM |
CL
clayton ziegler
If the GM ( Amy ) had not made my bad experience a good one this review would have certainly ended differently. I originally came through the drive thru and ordered some breakfast sandwiches that ended up being wrong once I got to work. I called the on shift manager (Anthony) to let him know of my experience and he said he would gladly replace the order. I wanted to let the GM (Amy) know of the situation as well because this was not the first time an issue like this had come up. Amy listened to my feedback and let me know what changes were taking place at the store to help improve my customer experience. Amy also more than made up for my bad experience and I really appreciated my customer service experience with her. Thanks Amy for making it right.
MI
michael stricklin
This business does not follow the stated business hours on the door. I work in the area and sometimes go out for dinner late at night. Almost every time the business is closed as much as an hour earlier before it should be. This forces me and others where I work to go to Wendys and McDonalds down the road for dinners and lunches.
CA
Carlos Jerez
All of the staff were smiling and happy while working during a busy rush. Anthony was shift leader and was extremely friendly and involved all of his staff in conversation. Keep up the good work. Ive worked in a lot of restaurants and I would love to have that staff.
ER
Eric Gordon
Very polite and consistent staff. Not a fan of fast food for breakfast but when I do ...... is always there to get me my breakfast at 10:01am. One time I called it because I knew I was going to be late and the staff said dont worry we got you!!
TA
Tanner Marcantonio
Seriously, why do I go here? Regularly I remind myself I may be insane. I keep coming here in the mornings expecting a different result. But its the only place I can get a coke lime on the way to work....BOOO!
PS
PS4 Tutorials
Average Burger King but every time me and my family eat here thier grease for cooking food in is dirty not to say that thier other food isnt great but for the fried foods they need to change than grease more.
LO
Loretta Delbridge
I went inside and order a breakfast sausage, egg burrito. I had more dough than food. I opened it up it was a half sausage and hardly no egg plus it wasnt even hot. Will not be going back.
DA
David Nuttall
Although this is a fast food restaurant, food here is prepared as you order it. So you know the food has not been sitting around for a few hours. Food is not greasy, taste quite well.
DI
diana blessing
Its not that i hates it per se. I couldnt eat there because it was closed *even though it was supposedly open until 2am the staff had already closed up, cleaned up, and were long gone.
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Kelley esposito
Absolutely horrible location. Every time I have gotten a salad from here it is wilted or brown. Ive complained to management several times but continues to happen. Also staff is RUDE!!!!
CN
cnly04
Was at the speaker in the drive threw at 10:26 am, breakfast ends at 10:30, would not sell breakfast. This Burger King has always had terrible service and rude employees.
GE
George Hood
Average Burger King.. did have a long wait at could terms to place my order as I stood in plain sight as the employees worked the drive thru as if I wasnt there.
A
A Private User
Nastyyy, and Im not just talking about the food. The inside is nasty you literrally watch people not use gloves, and they are rude!! Take your money elsewhere
NI
Nicole Henley
The food is pretty good, as far as fast food goes. That is if you dont mind waiting the 15-20 min itll take to get your food. Service is the worst ever.
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Craig C
Filthy bathrooms with urine on floor and toilet. Also had male employees using female restroom with no locking door. Creepy and filthy.
BE
Ben Tuck
Recent remodel looks good and clean... still struggling for good help and management like mosst of the east end of richmond now a days.
MA
Marcelino Nápoles
They do not smile like they are laying eggs .... What happened to that .... SMILE SMILE SMILE .... ...
EV
Evil Me
The girl at the window was extremely rude, I eventually asked for a refund and left. I will not return to this location.
TH
Thomas chisholm
Fast ..correct order ....burger looked great and was delicious..these guys are doing a great job and the store was clean
TH
theresa underwood
3-23-13 Waited 30 mins. to get 4 shakes. Someone comes after you and gets their food first. Will never go there again.
A
A Private User
I dont think a business can be any more mismanaged when your told at breakfast that they dont have any eggs.
MO
Morgan Mccormick
Good food. Little bit slow not not the worst burger king I have been to. I would still recommend it
MA
Matthew Fejfar
Friendly staff. Hot food. Not the cleanest. About as good as you can get with fast food restaurants.
JE
Jerome Williams
Its not a bad location, but they can be real slow at times. The quality of the food is good though.
RE
Renita Johnson
Service in drive thru always seem so slow. Make sure you check your order before you pull off.
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Terri K
Aways getting the order wrong and usually sloppy. Just get the basics if i were to go again.
JO
Joseph Simpkins
Only been here once, but the drive thru was fast, service was friendly and the food fresh.
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Sherry Muntean
They get the custom order for the way I want the burger topped most of the time. Polite
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Travis Lee
Food is disgusting. I barely get any burger with my grease. The staff is super ghetto
MA
Marquis Allen
Often this is broken or that is, staff is generally apathetic, and the food sucks.
DA
Darlene Patton
Always friendly and place is kept clean. The food and shakes has always been good
CO
Connor Burdick
Average food, floors are wet, rude employees. This is not the best Burger King.
ST
Steven Young
Its burger King. If you want a burger king whopper, this is the place to go.
TI
Tiera Owens
Took too long and the milkshake machine was down.
MA
Mark Cochrone
Good food but slow drive thru sometimes
RU
Russell Charity
Food dont be hot and theyre super slow
ST
stephanie collins
Great food! And always great service!
DE
Derrick Shelton
Friendly staff and great hot food
DA
Dave Dunning
Good people with positive attitude
KE
Kenneth Porter
The food is great at Burger King
CH
Cherella Toliver
Good service and love the food
CO
Courtney Cole
Super nice people at this BK!
BR
Briscoe Williams
Their nuggets are a blast
ST
Steve Tolbert
Needs all new employees.
MI
mike coor
A long wait for food
GR
Gregg Tomes
They work Backwards
JO
josh lambert
Very slow service
MI
Michael Latta
My job love yall
A
A Private User
The worst service
BR
Bronson Mowels
Awful service
BR
Brook White
Slow service
AD
Adrian B.
Poor service
MI
Mike Vankay
Quick lunch
FE
Felicia Davenport
Reasonable
A
A Private User
Nasty....
AS
Ashanti Johnson
Gud food
BR
Brie Cole-Johnson
No words
CA
carroll winston
Cool
SI
Simon Lapointe
Slow!
DE
Derrick Keesley
DE
Demetia Bookard
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