Address: | 9 S College Ave, Salem, VA 24153, USA |
Phone: | +1 540-999-1229 |
Site: | facebook.com |
Rating: | 4.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 1–10PM |
MI
Miguel Garza
Edit: 1 to 2 stars for managements efforts. Like I said, I like the staff and I hear their ice cream is awesome, but I just had a rotten experience. This is definitely a review I did not want to write because this is a new business and the staff I encountered (including the owner) are genuinely nice people. However, after visiting for a chance to try something sweet, I left with a very sour experience...twice... To keep myself from ranting about good business practice, Ill keep this short. The demand was too high for the store to keep up and caused me and my family to wait for over an hour for a couple ice cream orders. They basically said "sorry, we messed up, heres free ice cream for your next visit" and sent us on our way. Yea, Im upset that they kept us around for so long for no reason, but okay I understand...they werent prepared to be as busy as they were on opening day (they sold out of ingredients, the freezers overheated, the store was at physical capacity...etc). Sure, fine, whatever...but what really put me over edge is that we decided to come back to give them business the next day. They remembered us, but still told us it would be a 45 min wait because there are 11 orders on deck. We pleaded our case and were still turned away. Seems pretty standard to me to just push our orders through considering our wasted time the previous night, but alas, Im back in DC and cant come back in.
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Charlotte Woods
Champloo Desserts is a fantastic little "hole-in-the-wall" shop that sells a delicious assortment of handmade ice creams. They have a large menu of ranging options, from simple vanilla or chocolate to exquisite flavors like Mango with Tango or Mint Everest - both which I highly recommend. There are even coffee and tea flavored ice cream dishes. Anything that you buy is sure to satiate that sweet tooth. The staff are friendly from the moment you walk in the door. It is great to be able to see your purchase being made right infront of you on the slabs of ice with only spatulas. I was extremely absorbed in what the workers were doing that I didnt even mind the slight wait. The ice cream is delicious, rich in flavor, and smooth in texture, and the toppings vary from classics like walnuts and sprinkles to the more daring like green tea pocky and York Mint. The amount that you get for your buck is definitely worth it. If ice cream isnt your thing, Champloo Desserts also has delicious drinks like Boba tea in many flavors or frozen lemonade - they also have French Pressed Coffee. The best part of Champloo Desserts? Nothing is over $6.00! I highly recommend that anyone in the Salem area visit this place at least once.
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Kathy Dean
I took my daughter to Champloo for her 18th birthday and it was absolutely amazing! The guys were so nice and friendly and made us feel very welcome! The dessert was phenomenal!!! I have never had anything like it! I look for this to go global. So proud to have them in our area! My daughter had mango...it was awesome!! I had Rocky Road.....diabetic coma....here I come....but it was totally worth it! I have told everybody I know about them. I would like to see a sugar-free or low sugar option....I know that is hard for ice cream.....I would also like to see some coupons as I am a single mom on a very fixed income....and I would suggest a cold glass of water with your order. These guys have got it going on! Thanks for bringing this amazing treat to us! You made my daughters birthday very memorable! WE WILL RETURN!
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Wendy Stapley
Now I know what rolled ice cream is. And it is delicious!!!! You can choose a flavor or create your own flavor combo from the menu and watch them make right before your eyes. Also they can make almost any flavor vegan! They dont have different size options, so no matter what flavor you choose or create, its all the same price. Also excellent service. They asked us a couple of times while we sat there if we were enjoying it and how we liked it, as if they were really looking for feedback. Highly recommend this place for a treat.
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April Gray
New environment and very fresh to this city. Im a student and it remind me of home. I am from a city that is not very conservative and very lit with trendy people. This place brings this to me. The ice cream is good but its nothing spectacular. It is fun to watch them make it and I love the bubba tea. The place always has a lot of people in it which is good. Brings some youth to this cuty.
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chris underwood
Certainly a good and different dairy treat. This is not a good place to take your main squeeze and gaze into her eyes as it is very small and very loud. Staff is friendly and they seem to enjoy themselves. Their location is just tight on space. There is a TV screen which plays music, it displays scantily clad women and would be better suited to hooters or a strip club.
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Francey Pants
My friend Joseph took me while I was visiting from WV. The experience was one of the best Ive ever had. Not only were tho desserts and treats offered too notch, but the service was friendly and welcoming and so unforgettable. I look forward to going again and encourage anyone who likes good vibes and great ice cream to check it out
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Taya Scott
Good ice cream, and a nice environment! The ice cream is a little over priced - its about $6 per ice cream. Theres another place called Bare Ice that sells it for less than $5, so Ive been going there since Im on a student budget. The shop is lovely, but a little small and quite often gets too overcrowded. Overall, yummy ice cream.
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Elsa Francisco
Stopped in for the first time and asked for a suggestion on what I should try and I wanted something light and refreshing. The young man suggested Summertime which is a Salted Watermelon flavor. I was fascinated watching it being made and it tasted just like the way I eat my watermelon!! AWESOME!! I Will be back! You guys Rock ♡
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Greg Whisenhunt
These guys were very skilled at making ice cream. It is really cool because they make it right in front of you and they have a lot of custom flavors to choose from. If you arent sure what flavor, they are also very helpful in giving their perspective on the flavors to help you decide. I definitely recommend Champloo Dessert.
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Josephine Dennis
I went into Champloo on a Tuesday, about 12:45pm. There were only three othe people in the store, and one order before me. I approached the cash register and was asked to wait to order. Less than five minutes later I ordered, then sat down at a table. Within 10 minutes I had my order (green tea boba) and walked out the door.
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a Milton
Champloo has roled ice cream that is fantastic! They make the ice cream from scratch and they make it in front of you! Unfortunately, there is a 15 to 20 minute wait, but it is totally worth it! I love Champloo and I hope you go there. Best ice cream ever!
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Caleb White
I stood in line for 1.5 hours. Never going back. That being said the ice cream WAS good, just not wait 90 minutes good. I could make this stuff at my house if I wanted to. Scrape a tablespoon across a tub of ice cream and bam. Champloo quality
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Halle Edwards
Delicious rolled ice cream in downtown Salem. The ice cream was delicious and large enough to split with someone else. It does take a little time to make the ice cream and there is usually a line though, so expect a 15-20 minute wait.