Address: | 412 South St, Front Royal, VA 22630, USA |
Phone: | +1 540-635-3326 |
Site: | bk.com |
Rating: | 3.5 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
LA
Lauren Stewart
TERRIBLE CUSTOMER SERVICE!! I went in today for lunch with the autistic girl I watch and the little boy I was babysitting. We stood at the counter for a good 15 minutes without even a "Ill be right with you!" at the least. (Good customer service would include greeting guests as well.) Finally the order of my special needs charge was taken but then the little boy and I stood there for another 5 minutes or so before they took our order. (Yet again there was no "Ill be right with you" or anything.) Finally they took our order. After that we went to get a seat and my special needs charge accidentally dropped her large drink and it splattered all over the floor. I hurriedly sat her and the little boy down at a booth and went over to clean up the mess. In the meantime, not ONE employee had even "noticed". It was far too much to clean up with just napkins so I stood at the end of the counter and said "excuse me, could I get some help?" The cashier looked over at me but didnt do a thing. Just continued to throw some receipts away and ignore me. I stood there by the mess because I didnt want anyone to slip and continued to say "excuse me?" But no one payed attention. Finally an employee went to the fountain drinks to do something and I had to ask her to help because she was ignoring the mess too. After a couple minutes of me standing by the mess and soaking up as much as I could with napkins, an employee eventually came out with a mop. I believe that no matter where you work, you should give the best customer service possible. Youre representing the company youre working for and the employees at Burger King today gave it a very bad face. I will hopefully not have to go into that Burger King again.
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Martin Jordan
On average there is about a 50% chance of getting a mistake in your order. Service is slow, staff seem to care very little about accuracy, speed or friendliness. Had a complaint in the past that was totally ignored by management. Avoid and go down the street to Spelunkers instead.
A
A Private User
Absolutely awful! Almost every single employee that works there is rude! None of them act like they have a bit of since. Never will go back here again. PS Whether your food is good or not CUSTOMER SERVICE means the most and your customer service SUCKS!
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maria morris
Everything was OK until the hashrounds they were nasty cold and cold potatoes are very good. The guy at reg. Needs to look at people and stop laughing at them he is nothing to laugh at people ..
AS
Ashley Marie
Wed April 6th YOUR NIGHT SHIFT SUCKS.!!!! Got the 5 for $4 and didnt get cookie. Three out of the five burgers that were purchased were wrong. Wont be having my business anymore
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A Private User
I have went into this location twice and have gotten bad service from the same employee... Josh is rude and curt with customers..
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Duke Lee
路過的小鎮,很清幽,應該是退休生活的好所在。
TH
therainbow6man r6gaming
Worst place ever I asked for no lettuce no tomato get it had lettuce and tomato it had no bacon and no chess on it instead
ST
Stephen Simon
Its Burger King, service was fast and servers friendly. Food is still what youd expect from Burger King..
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Ryan Harris
They give quadstackers and are awesomesauce Much better than mickey ds
QU
Queen Elsa
There this fatass black guy that hangs out there hes a creeper
DA
Davld Weaver
On this particular day the Double Whopper was extremely fresh.
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francisco picado
Excelent
JX
jxc02dev
Wooper Jr. Is super fresh, much better than mcdonalds
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Wanda Ratchford
Newly remodeled and the manager is awesome!
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Thory Monsen
Gotta love the onion rings and Whopper!
BI
bill smith
Good food and nice folks
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Sandra Davis
Good food and service
DA
Dale Kinder
Quick, easy, and fast
SQ
Squire Brooks
Great service