Address: | 24 S Gateway Dr, Fredericksburg, VA 22406, USA |
Phone: | +1 540-371-4100 |
Site: | panerabread.com |
Rating: | 4 |
Working: | 6AM–9:30PM 6AM–9:30PM 6AM–9:30PM 6AM–9:30PM 6AM–9:30PM 6AM–9:30PM 7AM–9PM |
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Sandra DS
Purchased unsweetened iced tea from THIS Panera for the first time on Gateway and it was cloudy and turbid. Ive been an avid tea drinker all my life. Ive frequented many Paneras across the Eastern US. I brought the tea issisue to the Mgr attention and he stated " its fine" I explained that other Panera establishments dont serve cloudy turbid tea and I explained that turbid and cloudy tea can be a sign of contamination or having satvout in hot weather for an extended length of time. I also explained that turbid / cloudy tea can be a health hazard. He simply repeated " I drank it and its fine". Rather than argue with this 20 something "Manager" I simply chose NEVER to purchase anything from this Panera again. The Panera in spotsylvania is always awesome and their tea is never cloudy or turbid looking. Very poor customer service.
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Daniel Case
Im am so pissed!!! We eat at Panera all the time and I have NEVER had an experience like this. We got two turkey avocado BLTs at the drive through and they are cold, not just the meat, but the whole sandwich. The sandwiches look like they were made hours ago and the bread is soggy. The only reason for 2 stars is because Deserie (manager) was trying to make it right, but when my wife tries to eat it and gags because of sogginess , and we were 10 mile away, its kinda to late to turn back. If I want a pre made cold sandwich Ill save myself 17 dollars and stop at any old gas station. Oh and we specifically asked for them to be Paninis and we got this instead..
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Steve A
Picked up at the drive through. Got home to find they recently made their sandwiches smaller and my wifes tomato mozzarella flat bread only had a single tomato slice, sprinkled with a few pieces of arugula. I tried calling to talk with a manager, but could not get anyone to answer. 30$ For this UPick2 meal. Will never be back to this Panera again.
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Alexis Ankersen
Panera has been raising their prices lately which sucks. Also, idk if they changed or I did but I get their broccoli cheddar soup literally every single time I go and lately the cheesiness has had less than pleasant reactions in my stomach. I wont be able to continue ordering it after the last experience.
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Reilly Lawrence
Stopped at this panera to wait out some brutal traffic and stumbled upon the best customer service of my life. The manager was so friendly and when a mistake was made in my order he was quick to very generously correct and over compensate me for the error. Such a friendly staff!
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Cheryl Yocum
We have been going to this location for years. Today the restaurant was dirty..my bread bowl hardly filled. The ladies room was a mess and not stocked. The employees were bantering back and forth ...given their ages they acted like they were at recess. I was disappointed.
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Joan Preston Plaut
They treated me like a queen! I suffer from extreme food allergies. Not the ones that are considered normal. They went out of their to make me feel comfortable and well taken care of. And on top of it the food was really good! Ill be back!
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HannahH
This place was amazing compared to the one in Stafford. The food was good, they gave you it quickly. Everything was clean, people were helpful. The manager even came to make sure we had everything. Great.
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nick ilies
I love this place, first of all this place is clean, its always fresh and tasty, I respect the people who work here because theyre nice and respectful to their clients. Great job, ect...
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Douglas Noble
Chicken noodle soup was Luke warm and was mostly broth. No covers for the flimsy cups. Half a tuna sandwich plus small bag of chips plus turkey melt and chips with cinnamon roll was $26.
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Silver Nitrate
Usually pretty good service. The management can be somewhat overbearing at times when an order is incorrect but otherwise the location and staff are great. Food is great and delicious.
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Jason Tauro
Ordered a turkey and avacado BLT sandwich and chicken noodle soup. The order was quick and the food was tasty. The attendant at the counter also helped me get a panera rewards card.
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Wen Han
I just got coffee, but it was good. I dont like when they dont ask for my rewards card. I feel like Im bothering them by producing it. The Panera rewards program is great!
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Rachel McAnallen
Asked for a coffee and iced coffee with a little half and half. Coffee was lukewarm and iced coffee was mostly cream. Very simple order, but they couldnt get it right.
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Brian G. Fay
Nice clean shop. My wife and daughters wanted good food while we traveled. This fit the bill. Like any other Panera in the world, but thats okay. Paneras not bad.
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SUHAIR MULLEN
Food is always fresh and healthy with less calories. You know exactly whats in your food. They also have a good loyalty program that rewards members generously.
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Drew Westphal
Excellent food and service. We went there today with four adults and seven kids and they treated us fabulously. We will be giving them a lot of business.
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Michelle chaney
Panera Bread, although its gets crowed, its never a disappointment. If there is a mistake its corrected without delay.
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Cutor Mutt
Always good food and bakery, love the pick two menu where you can choose half sandwich, soup or salad
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Tiffany Locus
The service is a little slow because of the high crowds but they have a great kiosk ordering station
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Paul Bouwhuizen
Busy busy. The parking lot is just plain stupid. Food is good and the place is usually clean.
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John Oliver
Always good food, but can be slow sometimes. If you have a big order, order ahead or online.
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Jamie Graupman
Im not sure why but this panera is not anywhere near as good as the one I go to in Tysons.
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Nick Kotakis
Great breakfast amazing pastries and bread. Order ahead with the app to avoid the line.
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Ali Asghar
Use the fast lane to place the order, place was very busy at lunch and short staffed.
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Narci Lewis
I there early which might of thrown them off a little. But its PB it is still great.
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Jackie Barnes
I love spending time here. Clean and delicious food. Plus, I can use my Samsung pay.
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Jorge Ant
Great service. Very clean and fast service. Love their dark roast coffee.
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Prayag Iyer
Standard Panera here, minus the painful wait times in most other locations
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Daphne Erickson
Been there a few times everyone is friendly and the food is excellent
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Nasia Hinton
Who doesnt love Panera Bread!! Scrumptious ever.single.time.
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Brooks B
Great place. Very clean and the manger is nice and helpful.
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Jerry Rosenthal
Kind of bad service I experienced but good is not bad.
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Kanwaljit Singh Mangat
Awesome tomato soup and Italian sandwich did the job
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Pamela Montgomery
A very clean & well managed & friendly restaurant!
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Krista Buchta
Great food. Love the people who work there.
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veazeylottie
Not crazy about food, but I guess its okay
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Alastair Hu
Ok panera. But always out of bread bowls.
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Sarah Leonard
Convenient location, very busy yet clean!
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Vivian Hendricks
Great foods and customer service.
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Lisa Chapman
Everything order was incorrect
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tabi ahmed
Always fast and good service
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Jan Solar
Clean facility, fast takeout
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joel cuevas
im not a big fan
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Stephan Gifford
Great salads.
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Kristen Lee
Great food !
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Jared Brown
Excellent!
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Timothy Cline
Delicious