Address: | 6419 Shiplett Blvd, Burke, VA 22015, USA |
Phone: | +1 703-455-4891 |
Site: | restaurants.ihop.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
GO
Gonzalo Altuna
The waitress was nice. No issue with that. However when we asked for free juice since all four of us agreed the manager never asked for it in the first place. She slyly went to go Talk to the manager and the manager had the audacity to come over and start arguing with us. saying she did offer it. and i was like "Im pretty sure you didnt offer us since we offered" and i mean i wouldnt have ever asked if it werent this complicated to get some apple juice. so after that we finish our meal which was no problem. however. when we asked for our checks i joked "oh is this gonna take another 15 min. ironically. it did. and on top of that they charged us double for our milkshakes. there were waiters sitting around just chillin while we were looking and waiting for someone to help us. some guy was vacuuming right next to us. it was awful. it was 2 stars. but i changed it to one once my bill was suprisingly too high. she solved it but I cant get over the fact that she tried to argue with a customer and on top of that sort of belittle me by saying "dont get mad okay? we want u to leave happy," in a voice like she was talking to a child. oh and they took about 20 min to ask the table next to us what drinks they wanted. sigh.
IS
Isa L Martin
My wife and children were patrons at this location this evening. Due to the staffs incompentence and lack of ability to operate in a high volume restaurant, my wifes debit card was given to another customer. After the mistake was made, the cashiers response was totally unacceptable. Initially she attempted to blame my wife by saying, "I placed it on the counter." She then said, "I thought I made a mistake but I didnt say anything." Meanwhile the thief made over 400.00 dollars worth of charges, while the cashier blamed everyone from other costumers to there being too many request for balloons. Never again will my family patronize this establishment and I encourage anyone who reads this to follow suit. We will be filing a formal complaint.
TC
tcsadt
When you eat at a restaurant like an IHOP, you know its going to be a hit or miss. The reviews here prove that. My experience on a late Saturday morning was prompt seating but had a non-attentive waitress who served cold food without any condiments. Basically the experience of having breakfast was nearly ruined.
MA
Madai Ruiz
Comes muy rico en este lugar y siempre que he ido no me an hecho esperar mucho, y es un lugar tranquilo, familiar y muy limpió.
RH
Rhina Zavala
You can either a great or bad experience. It depends on the waiter and what manager is there. Sunny, Rosa, Reinato, and Heidi have been great servers. We ask for them all the time, to avoid the bad mannered ones (Rosa and Reinato are no longer there).
DE
Delonte Mckinney
Worst place for take out. I was told that I needed to take my soup home and warm it up by the manager. It was ice cold. I then had convince the manager that I needed silverware for the meals that I bought... This place is not recommended for take out.
RY
Ryan Gettinger
Came in around 10 PM and they were cleaning up from a pancake event. This did not detract from the calm atmosphere, but our silverware was a bit dirty. The server was alright but not the most friendly. Food typical of an IHOP.
JO
Joel whittier
The staff always says a 10 minute wait, its been 25 minutes now, dont believe their lies. Its a good fast stop but if theres any wait get out while still you can. Annitas or Burger King is probably faster and better.
BE
Berzelius Paragot
The restaurant is clean and in good condition. The food is what you get at IHOP, solid breakfast food, OK everything else. The price is OK, but breakfast there can cost the same as dinner somewhere else.
DE
Dejin Kim
The bald manager dude was rude and demanding. I was going to ask if we can have more seats and he cut me off without letting me finish and yelled at me. Get this mans out of here.
JO
Jonathan Logan
24 hour store, but staff is immature and the store is poorly run. Too much inappropriate behavior by the staff in the dining area. Eggs never cooked as requested.
KE
Kelam 09
Our go to ihop. Servers are great and very accommodating! The food is typical ihop. But Ive never been disappointed and the coffee isnt bad either!
KA
Kateri Ambrow
Nice facelift, good waitresses of late. Prices are similar to Silver Diner, though the food is not as good. Pancakes are excellent (of course).
RO
Ron Mecredy
A 24 hour diner is a nice addition to the neighborhood. They serve a good fast breakfast but there isnt anything that makes them unique.
JA
Janae Monae
Standard fare. Weve not been disappointed in the quality or temp of our food. We usually take out. Great option for local pancakes.
TI
Tim Sullivan
Decent food & service. Always seems either too hot or too cold (usually opposite of outside ambient temperature). Weird I know.
DO
Doug Vibert
Waited over an hour for our food in an empty restaurant. On a weekend. We walked out after leaving some money for the drinks.
JA
James Koontz
Good food, marred by very slow service as this newer IHOP has never quite managed to get its service problems figured out.
YA
yahya sahak
I really liked the costumer service and the smile on the face of their personal specially Hiwot one of the servers.
AM
Amanda Miller
Because our server megan was a fantastic server. She was very attentive and helpful. We will definitely be back.
CL
Clyde Kunkel
Nothing exciting, but lots of dessert style breakfast fare to choose from. A little of everything Americana.
GA
Garner Marshall
Great food as usual. Thats what IHOP is known for. Service was snappy. Servers were friendly and helpful.
NE
Nelly Rodriguez
Its just your average everyday iHOP. I Dont think they have enough staff and the wait staff are forgetful
JO
Joseph Nettleton
The Hot Chocolate is just a packet with lots of hot water.... Its so tasteless and disappointing.
BI
Bill Whelden
Its an IHOP. Foods okay, inexpensive. Restrooms are clean. Table, not so clean, a little sticky.
JO
Joseph Ryan
They microwaved my chicken fingers instead of frying them. Bad service and tiny water cups.
LO
Louise Rudd
Love the pancakes, wouldnt bother with the steak next time as it wasnt cooked very well.
MI
Michael Erb
Loved it. Went there with my friends. Most of my friends live closer to there.
WI
William Terry
Service was very good. 50 per cent off for Seniors on Wednesday Evenings.
DA
David DeFoliart
A great IHOP. Always something new happening, good food and fair prices.
RA
Rary Hardy
Bad customer service, waitress are very very rude and disrespectful!
MI
Michael Warrington
Poor service. Disorganized staff. Not as clean as it could be.
RE
Rebecca T
shockingly classy ihop. good atmosphere, good food, fun waiter
LU
Luis Foulks
Ask for your military discount... This people are awesome
RA
ramon vasquez
It is a nice place....dont have to wait for long.....
SI
Silmaril z
Pretty good, sometimes very slow. Great food though.
PE
Penny Brac
Great food,great price, senior discount for over 55
MA
Marc Bernath
They tried to overcharge us and wouldnt apologize
CL
Clint Boit
Expensive for what you get. Long wait times.
WA
Walt Kaplan
meh
CH
Charles Seaver
Lizette is gud serve wow. Yummy fri. #yeet
JA
James Mault
As always, great food, great service.
RY
Ryan Miller
Its pretty good especially at 3am
ST
Steve Ryback
Its IHOP..you know what to expect
YO
Young J
Love their pancakes and syrup
TA
tarik rafii
The service sucked food good
SE
Selam Abate
Love its my favorite place
LA
lauren jones
Great staff, good food.
PE
Peter Kettner
Friendly, fast service.
JO
Joan Chan
Service ok.
CO
Courtney Palmer
Its OK
RO
roberto zuniga
Rico