Address: | 9680 FM1641, Terrell, TX 75160, USA |
Phone: | +1 972-552-2080 |
Site: | locations.sonicdrivein.com |
Rating: | 3.1 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–12AM 6AM–12AM 7AM–11PM |
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Robert Hattan
Horrible experience. Went though the drive thru while passing through and was ordering a chicken wrap only. Asked for the ranch chicken wrap and asked it I wanted it crispy and I said yes. Then asks me if I want tots or fries so I decide to order them and she says you want chili cheese fries. I asked three times how much more are tots and a drink as a meal. Young girl interepted every odd idea out there so I finally drove away because she couldnt understand me. Im guessing their speaker/headset is the issue but if it is that bad they better fix it! Dont recommend this location due to poor customer service.
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WarAdmiral 1
This is the slowest sonic I have ever been to. I only go there because it is the closest to my residence, but in the 3 yrs I have gone to this one, it has not improved on speed of service. Food quality is like any other sonic. If I am out and about, and I remember, I will intentionally go to another Sonic before heading home, just to avoid going to this Sonic and having to wait forever and a day just for a limeaide.
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alex odom
Only come here during the day, Ive been here many times as it is closest to my home but during the day the order is correct and quick. At night the "m&m blast" was a cup of ice cream, whip cream and a couple of m&ms. Our other orders are always way off base but nobody else is there so its not like an order gets switched. Not a place to visit after the sun goes down
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fast440 Fast440
Terrible ! They always mess up the order, food is always cold and the fries taste like old deep fry grease. Garbage. Obviously they just dont care. I keep giving them a chance because they are close by my house and they drop the ball every time ! I give up on them. Very hard for me to give a bad review, but this time not a bit of guilt. Never again.
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Karen Cutler
Horrible customer service! Great location and convenient for me but not worth waiting in line when it seems they only have one person working. The order taker will totally ignore you at the intercom and when you get to the window, as well.
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Shelby Erin
WORST SERVICE I EVER HAVE HERE.!! i had to wait 20 minutes just to get a drink.!! and this isnt the first time ive been another time and had to wait 30 minutes and its always the nighttime shift. im so displeased!!!
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Ray Hill
cant take an order over one person cant get it right cant never get food then finally get food takes ten more mins to get drinks I ordered for 4
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Greg Jester
Only because ZERO stars is not a option this is the worst service Ive ever had 30 min weight for food need to close down and relocate.
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A Private User
I love sonic and their food but Ive been there at least 6 times and they have yet to get my order 100% right
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Joanna Hood
S. L. O. W. The orders also come out wrong. :( Food is good... if you ever get it.
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Rudy Azhari
I have been to this location many times. I have always had outstanding service.
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Justin Berry
Service is the worst ive ever had at fast food. The workers are rude.
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Doug Gammon
They seem to meet the standard but not one smile more
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Chad Proffit
Have to repeat yourself for all your condiments.
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Mike Roberts
Poor customer service and personalities.
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Katie Dent
Food was fresh and service was good
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Jeremy Stuckey
Best onion rings around.
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Julian Rodriguez
service is hit or miss
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Alton Smith
WORST SONIC EVER
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Dawn Seymore
Good food
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Heather Lynne Ortiz
Average