Arandas Mexican Grill
| Address: | 609 Highway 35, Rockport, TX 78382, USA |
| Phone: | +1 361-727-9151 |
| Rating: | 3.6 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10:30PM 6AM–10:30PM 6AM–10PM |
Location
Photos 100
Reviews 9
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Jenni Chastain
Usually my hubby and I love going here but the past few times have not really been that great. I have noticed that when we go, if the owner is there, we get the best service. However, if the owner is not there, things tend to happen. The past few times we have gone we dont just have one waitress tending our order. We usually see him/her joking around with the other waitresses and someone else brings our food so my hubby and i usually dont know who to tip. Our orders come out wrong and its like they really dont care that it does. This past time when I asked them to correct the order, they took a long time getting it back out and the food was just cold. My hubby and I were upset because we really like this place. We just wont go if the owner isnt there. Maybe around him they feel that they need to stay on their toes, but when hes gone, they really dont care.Also, we order through the food caddy and they are trying to charge outrageously compared to actually going into the restaurant. My normal $35 meal actually cost me $61 and were trying to tell us that the menu prices went up, but then I went back into the restaurant and they were the same. This has happened on several occasions too. Please, Mr. Arandas, please make sure your waitresses are getting proper training on both the menu and table service. We have friends that keep trying to tell us not to go back but we love the food when its fresh. I dont want to find another restaurant...but I might have to if this keeps up. Update: 08/23/17-Food was cold, all the meat in our dishes was EXTREMELY spicy. Went in at 1:15, left @2:30 because service was extremely poor once again. I could understand if they are busy but we were one of three tables that were there. Our waitress didnt come back to check on us for an hour because she was too busy having fun with her friends. Was absolutely disgusted for the final time. When the waitress asked if she could get me another plate to go, I was so irritated I refused. Will not go back unless owner is there because he makes sure they do their jobs. If Mr. Arandas is wondering why hes losing clientele, he needs to get rid of the lazy waitresses he has now and find someone who actually wants to work.
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Leighann Dickey
So disappointed! We have been going to this place for as long as they have been opened. And the food, prices, service was great! BUT.... since they have moved my family and I have noticed it going down hill super fast. The service is taking a lot longer due to the help wanting to sit up front and just gossip with each other. And the food not being as fresh as it has been. And then we started noticing the price increase. But today was it for me, I will not be going back!! I ordered a CUP of tortilla soup to go. When I went to pick it up the cashier told me it was a total of 11.10, yes, that is eleven dollars and ten cents! My jaw hit the floor!! I can understand raising your prices a little bit to help cover cost, but for a cup of soup, you want 11.10?? That is just CRAZY!! I hope the owner reads these and starts making some changes or I feel he will be out of business real fast!
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fred orosco
This place is not athentic, fake tortillas, beans taste like came out of a can, breakfast eggs are over cooked leaves a bad ugly taste in your mouth, rice they add lima beans, carrots, i ordered rice not vegetables. Lunch dinner is 1/2 decent. Fake tortillas served all day long. Chips salsa taste stale, this place is always packed. I just dont understand people if thats what they want, fake tortiilas your better off going to Taco Bell. Trust me there are other mexican foods in this area that food is much better and home style tortillas. Ohh stay away from ice tea. I have seen about 30 glasses full of tea allready filled for there rush hr. Waitresses walking back and forth sneathing, sweating, picking there faces. Sorry this place is discustin!!!!
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Rosa Gutierrez
This place is very unprofessional!! My family and I dined in yesterday 6/4/17 and we couldnt wait to get out. First off we ordered what would be a Parillada for 2, a hamburger and chicken nuggets for the kids. The Parillada itself was not good. Chicken was cut up so small you couldnt even eat it properly, the shrimp tasted like it has been frozen forever and old with no flavor whatsoever. The charro beans looked like soup instead of charro beans! No pepper or onions in them. When the food was brought out to our table the waitress automatically left us the "check" for us to go pay like if we were done! Never going back again!! Save your money and go somewhere else !!
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voodoo hudu
it seems when they moved to the bay they dropped the old cook and got one a bit better but when the owners not around they dip into pots prefilled with cold food like rice pot and bean pot cold and tried to make it look like there was more cold beans than it actually was. doing shortcuts will not help you pay for that building. make your cooks do the right thing. throw them out if they dont.dont letem make excuses. you have lots of competition. if the cooks are doing shortcuts like that bakery café in Aransas who make all cold shortcuts all precooked meals. throw them out. or charge 1/2 price.
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FRANCISCA CHARLES
Went To Arandas Mexican Grill On 6/17/16 Right After Work Arrived At 7:30pm. The Server Took Our Order And Another Guest Came Up To Me And Asked Me What Time I Ordered Because They Ordered After Us And Their Food Came First And Was Cold...So Tbey Left I Went To Speak To The Manager And All I Got Was Excuses Why Our Food Was So Late...Well Actually It Was 8:50pm And We Still Hadnt Gotten Our Food....So We Left!!! As For This Being Our First Experience At This Restaurant... WE WILL NEVER EAT THERE AGAIN!!!! Just Wasted Our Time!!!!
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Roxann Griffith
Excellent location/views and good food for a great price. We were at the beach and drove over to the restaurant in 2 minutes. We st and almost immediate had chips, salsa and drink. It seems like it only took 5 minutes after we ordered to get food. Everything is made fresh to order so the food was hot! The flour tortillas ate delicious and you can tell theyre homemade. 4 stars because its nit the best Mexican I ever gad, but it was still pretty good. I highly recommend trying it yourself.
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sasha francis
Went to have lunch here. This was my first time eating at this restaurant. While we sat and our drinks delivered quickly, the food was disgusting. I ordered Spinach enchiladas and only ate half of one. They ate completely smothered in Alfredo sauce. This sauce was old and very bitter. The beans are not fresh or authentic at that. Ive had beans out of a can taste better than these. The server never came back to check on us. Overall the worst Mexican food Ive ever eaten.
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Kendra James
Worst dining experience Ive had in a long time! We sat for 15 minutes before they took our drink order. The only thing that kept us there was the mediocre chips and salsa. I had one bite of my food and stopped eating. When we were trying to pay, three girls stood there gossiping for about 3 minutes before turning around to take our money! Not only will I not go back, I strongly advise you not to waste your time or money. Taco Bell is better!
