Chick-fil-A
| Address: | 1400 E Renner Rd, Richardson, TX 75082, USA |
| Phone: | +1 972-665-7064 |
| Site: | chick-fil-a.com |
| Rating: | 4.4 |
| Working: | 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM Closed |
Location
Photos 100
Reviews 31
AS
Ashley Turnbo
Maybe my bad experience is just because theyre brand new but my food was cold fries were soft and undercooked and my strawberry frosted lemonade taste really weird. and the wait... too long... maybe with time this will get better. keep trying you guys. UPDATE 04/03/2017 so I went back to this chick fil a the next day which was this past Friday because I did the survey on my receipt to receive a free chicken sandwich and when I ordered at the drive thru I told them I was using the coupon and I also ordered a small fry. the young lady told me they would apply the discount at the window. THEY STILL CHARGED ME FOR THE CHICKEN SANDWICH!!! it wa so hectic and unorganized that I didnt even realize it until I drove off. They have people standing outside the window taking your payment and giving you your food which seems pointless because you still cannot leave until the car in front of you leaves... Im done with them until things settle down and they get it together.
JU
Justin Lain
I can only presume that these reviews are written by employees. After 4 visits, I am comfortable saying hands down this is the worst Chick Fil A in town, and will NEVER go back. They have yet to get an order correct (#1 with a soda should be a pretty easy order) If you like drive thru operators that want to argue, missing items on your order, watered down soda, and waiting 20mins + to get your food, then enjoy the substandard experience of this chick fil a.
LO
lori mcelroy
I keep trying to come back because its close to my house but after the 5th time of waiting a really long time for food and I had to throw it away because the chicken was grey. I have never had a good experience there. I thought maybe its just new but every time there is a manager standing there completely unaware that people are waiting and the food is cold or just bad. No one that works there seems to even be aware there is a problem.
DY
Dylan R
1st time I went Terrible service(new staff) , no idea what they are doing or how to run a restaurant , team members constantly confused who has what order , poor mgmt Follow up ,I went a week later and they still struggle to take orders and the drive through is sooo slow for a chick fil la 3rd follow up looks like they have things running much better , will recommended on par with other chick fil a in metroplex
ME
Megan Foust
Im sitting in the dining room while my 4 year old is playing. The service has been terrific. There is one employee (dont know her name) going above and beyond. Ive watched her take peoples trash, clean tables, bring sanitizing wipes to customers, talk to children, and so much more. Its obvious that she loves her job. This is bybar the most efficient location I have ever been to.
JE
Jeremy Stevenson
A nice Chick-fil-A thats easy to get in and out of for lunch. Note that Ive only been there for opening day but the wait was almost nothing and everything was very clean. Food was good and came out quickly. I also appreciated the employees coming by to refill my drink. Im looking forward to trying their breakfast options.
MR
Mr PrivateHead
I was hoping they open nearby and glad this one is close to my house. Its the best branch ever. Very friendly and clean in and out. The only issue that I didnt like is the playground for kids. It is very small and when 10+ kids get in and becomes very crowded. I still rate it 5.
HA
Harrison Aikin
So good Im actually writing a review. m a chicfila addict and this is the nicest one Ive been too. Nice touches like cute little succulents on the tables and a country-ish vibe to the decor. Of course great food and courteous staff as is par for the course with any chicfila.
ZA
Zamiyah Lee-Murray
No stat so disappointed my second time getting on line before 10:30 to order breakfast and it was 10:30 when I ordered for them to tell me more breakfast and got to the winder when the server argue with me how they stop serving breakfast at 10:30 so ver
JA
Jack White
Very nice new location! Excellent job of training the staff in the first few days, everybody is knowledgeable and efficient. This company is a perfect example of a business that is run exceptionally well. A+++ (Oh, and the food was awesome as always)
MA
Mark Polzin
This is one of the newer Chick-fil-A in town so it is quite clean. The double drive thru keeps the traffic moving, and on occasion, the manager will be at the window making things run smoothly. Great place!
PA
Patricia Kennedy
They just opened and the service is a little slow, the condiments area was sticky and dirty. The employees not quite working in sync. I am sure they will get better.very very young teenage staffing.
JO
John Powell
Good food, good service and decorated nicely. It was lunch time and the parking lot was packed with drive thru traffic but they were able to get me in and out, dining in, pretty quickly.
DA
Daphne Gan
Very friendly and helpful staff. The restaurant had lots of tables for busy times. Electric outlet has USB ports, impressed with their foresight to put that in. Always love the food.
JO
Joyce Walters
Good grilled chick sandwich. Lots of lettuce and tomatoes, but got home and no dressing. Is that normal? Waffle fries not crispt. Maybe thats normal. Very polite, efficient staff.
ST
steve polsky
Food very good. Best Cobb salad from all fast food places. Should have a senior discount and or a veteran discount though. Spotless inside. Friendly and very good service.
AL
Ally Fowlks
I have started avoiding their drive thru, because even with two lanes it is a total nightmare...going inside is much, much faster. Excellent food and very nice staff.
GA
Gary Wiseman
This is a great location. All the staff goes above and beyond. Even in the heat of the summer, they are out in the drive through lanes expediting service.
SH
Shoaib Raza
A must try place, manager is super nice and foods good too. The only thing that bothers me is there is almost no to very poor mobile signals.
CR
Crystal Aldrich
Impressed with their servant leader customer service. I felt blessed by them this morning in a drive through window. Couldnt believe it.
PO
Porshay Bailey
Great customer service! Order corrected and gluten allergy taken serious. Appreciate the care and concern the team showed. Thanks Joey
HE
Hector Marrero
The services in this place is the definition of services. Is awesome how the employees smile all times and very dedicate.
HE
Helen McNeal
They have the best Waffle Fries! Sweet Tea, and Chicken Strips. Very Courteous and well mannered Employees, makes my day!
JO
Joanna Ryland
Even though theyve only been open one week, the staff are efficient and helpful. The food is hot and, as always, amazing!
PA
Patrick Wainscott
Amazingly friendly staff make every trip end with a smile. Also their drive thru is very fast even during rush times.
TY
Tyler Lanier
Food was ready before I even swiped my card to pay! Always smiling faces, and amazing service! Even when busy!
BR
Brian Newman
Outstanding customer service. Visited on two separate mornings, and you could not ask for nicer counter staff.
DE
Derrel Allen
As good as most Chick-fil-a. They do need to keep up with the waste containers during busy times,though.
AB
Abby Normal
Parking sux azz, crowded but only 1 curbside pickup parking spot. With a idiot in it who went inside.
SL
sleeping
Quality Customer Service As always you get youre food hot and fast, and its very scrumptious!
SA
Savanah Reddy
Ive been here twice since theyve opened, theyve managed to mess up my single order both times.
