Cicis

Reviews 11

ME

Melissa Keen

HORRIBLE SERVICE!!! Over the last few years this place has gone to crap!! Customer service is a thing of the past, at this business! Im not sure if thats due to negligent ownership or irresponsible management, but they probably wont be in business much longer. After paying $43 for my 5 member family, we walk around the corner and there was almost nothing on the buffet, at about 8:45p.m. and they dont close until 10. So I asked the lady, that was originally at the register, "Wheres all the food at?" , because they used to keep a few extra pizzas ready. Her response, along with a rude, sarcastic attitude was "its in the oven." So I asked if we could order some of the small personal pizzas, I requested 3 bbq and 3 ham and cheddar, she responded with "we only allow 1 per person!" So I said "ok, fine there is 5 of us, so 2 bbq and 3 ham and cheddar", which she told me that it would take about 15 minutes. When the lady brought them out and slapped them down on our table(not saying a word and giving my family go to hell looks), it was 3 bbq and 2 pepperoni(not ham) and cheddar, which the bbq was sooo hot that the cheese actually burned my lip, which caused it to be red, irritated and sting for a while. My husband suggested that we complain to management but I just wanted to get away from that place! If I ever go back to Ci Cis, it definitely wont be at this location!! Anyone brave enough to try it, good luck.

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Amy Miller

01/30/16 around 4pm myself along with; my Mother inlaw, husband and 3 of our kids went in and ate. Now its after 1 am and Im awake after being at the hospital with 2 VERY sick little ones. My 5 year old and 1 year old have been throwing up nonstop and screaming in pain not to mention having bad diarrhea on top of it all. They have FOOD POISONING and can you guess where they got it??? Lets see we all had your pizza, I had the Spinach Alfredo, my husband had Bacon cheddar ranch, my mother inlaw had a Supreme pizza, my 8 year old had The Alfredo pizza, and my 2 sick kids had what was left of your Pepperoni pizza. I guess I should have known better than to give them that because as I was making their plates the guy asked if I was sure I wanted those and placed a fresh one down in its place. I assumed they would be fine and fed them to my kids since they were cooled off. Now as I said my kids are sick as can be and all I can do is hold them and cry with them. We dont eat out very often and this was supposed to be a treat for my kids, not a nightmare. Its safe to say we will not be back

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CH

Charles Jastre

Really good food and service and atmosphere. This is probably the best, at least the second-best, CiCis that Ive been to in a long time. I am a fast food junkie, regularly eating at fast food establishments. Although some brands are usually better than others, I have found much more difference between different locations of the same brand, rather than between brands, across the board. Consistency over a long period of time is very difficult to find because of the frequent personnel turnover. It is critical to have really good managers on site. If I owned a franchise I would definitely have a very well-designed reward system in place, to ensure that both individuals and teams were properly rewarded for their outstanding performance. Good loyal repeat customers are the crown jewels of the fast food business.

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JO

Jose Hernandez

I stopped going to this location about 3 years ago. The reason for this is because the soda machine was broken and they had no ice or soda. They didnt advise me of this so that I could make the decision of staying or going some places else. Also the food had gone down hill. Well I returned for the first time today because my brother wanted to go there. Nothing has changed soda machine is broken again. They didnt advise me of this and charged me for a drink. I dont like hot drinks unless it is chocolate or a cup of tea. Honestly they should just remodel or close.

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SA

Sadie Hood

I used to love this place! Went here as a kid all the time and loved it. Then started taking my own kids here and its was pretty good. Here in the last couple of years though its gotten dirty with multiple complaints of roaches and even a health inspection violation of roaches. The bathrooms are always filthy and they are very outdated. Now the pizza choices are dwindling and are a love it or hate it type of pizza no in between. The game area is much to small to be able to enjoy yourself. Id recommend Conroe, Texas location versus this location.

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BE

Beverley Webster

The pizzas ok, so so 5/10. The pasta is good. The staff is rude especially the ones in this back making the pizza..i had to get real ugly with several of them. Like one guy said, they stand around talking to each other.. and dont speak English. Unfortunately for them i speak spanish and interrupt their conversation and tell them how it is. And i shouldnt have to do that...they definitely Need better staff.. went in once for take out and there was roaches climbing up and down the wall.

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CA

Caladis1

2 Adults and 1 child can eat at the buffet with 3 drinks for about 21 dollars. Standard salad bar with some pasta options. 10 to 16 pizza options and 4 desserts. The quality of the food is so-so but good for the cheap price. The main reason i put 3 stars and not 4 is mainly due to the fact that they only put out fresh pizza when one is completely gone so on a slow day you might get old tasting or stall pizza. Nothing tastes good after being under a hheat lamp for too long.

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JI

jilean ashcraft

Well for a pizza buffet its hard to go wrong. Everything tasted good, and the cinnamon rolls were really exceptional. They refilled the buffet frequently & the staff was very welcoming. The first time we visited they must have been short handed & we came in after the lunch rush. There wasnt a clean table in the entire place & I cleaned one off myself. The second visit we made, at around the same time, they were on top of that. Even the booster seats were clean.

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J

J Cooks

Gross! Salad was wilted, lifted up the bowls & the ice underneath was melted. Ranch dressing was warm too. Ewwww!! Pizza was old & cold. No variety on the buffet, took 10 mins to make our pizza. Really!? It wasnt busy & it was 1230pm. That only should have been a warning sign. The ice maker is held together with duct tape lol Will never go here again.

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MA

Marti Speas

I really didnt even want to give 1 star. There were only 4 kinds of pizza to choose from which were not good to begin with. They kept buffet line very dirty. Not once did i see them wipe it down, and there was only one game in the game room that worked and costed a dollar to play. Word to others, when you get there keep driving.

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TH

Thurman Clark

Crappiest place Ive ever been to. I took my sons there for lunch, because thats what they wanted..... roaches, rat droppings, and management as well as employees didnt care. I have filed a complaint with the health department, and was told that they get a lot of calls about them. Im guessing that they dont care either.

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