Chipotle Mexican Grill
| Address: | 5717 Legacy Dr #150, Plano, TX 75024, USA |
| Phone: | +1 972-398-8800 |
| Site: | chipotle.com |
| Rating: | 4 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
Location
Photos 31
Reviews 32
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Sarah Waddle
A coworker and I tried to order our food online and pick it up in store. The online ordering wasnt working, so we ordered over the phone. We waited about 15 minutes and went in, and our food was being made as we walked in. The lady making our food was the one who took our order, and she was very pleasant. Both of our orders were made correctly and fresh, very tasty! The only reason for 4 stars was because the REST of the regular line that did not do an online/over the phone order was a nightmare- There seemed to be some disorganization in the kitchen and the line went out the door.
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David Cuellar
Very nice. Great energy from the staff and clean. Good was great and having a bit of trouble with a gift card, mikaela and the team all communicated calmly and effectively despite the line building behind me. They proceeded to manage the flow of the incoming traffic and connect me to customer service to resolve my issue. Having worked in fast casual and other types of culinary I was impressed at the entire visit. Thumbs up guys, keep it up and keep working hard to make every day a great one.
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Nina Lodhi
This is the best Chipotle in DFW! I am here about 2- 3 times a week. Gabriela A always takes care of me and makes sure my to go order is correct! Every time I walk in she greets me by my name! Even when they are extremely busy, she never looks stressed, she always keeps her smile! Chipotle is one of my favorite restaurants and this location is the best out of all the ones I have visited, from Dallas to Chicago!! BEST EVER!
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Geoffrey Mwangi
Came in at 9.30 p.m 6/3/17. All chairs were up. The skinny old blondie just threw everything in a bowl and threw it at us literally. Guess we were holding her from going home!! I thought Chipotle closed at 10!! I would expect better from a location up here in Plano!!!! Just sad. If you hate your job that much lady why take it out on customers??!
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Trey Rice
This location looks good inside. Nice place to go, if you like going to the Shops at Legacy. Service was good, so-so. No complaints for sure. Its usually within a couple hours of closing when I come here, and it always seems like normal daytime traffic and service as any other location Ive been to.
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Nancy Because
Apparently you have to be Hispanic to be served here! It tells you to call and confirm your fax order but I have called (no lie) 30 times and NO ONE ANSWERS !!!! All you get is a voice mail in Spanish. I DO NOT SPEAK SPANISH!!!!! THIS PLACE SUCKS!!!!! DO NOT GO HERE !!!!
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shaniquia johnson
Was given OLD guacamole!!!! I went and ordered just 2 sides of guacamole she gave me a fresh side of guac from the top then whispered to the other lady and she reached under the counter and handed me one that was Already In the container.
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Augustine Jasmine
Worst when it comes to ONLINE orders.They never give you the order the way you want it.Missing ingredients & stale food. We used to be regulars here but we might not go there if this continues.
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Jesus Camacho
Greatest service I have ever received. The nicest people Ive ever met and would make this 30 minute drive again just to come to this chipotle. The manager Karen and associates were amazing.
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Prasanna Bahukudumbi
I had a burrito couple of months ago, it was ok, they did accidentally charge me for a barbacoa pork burrito for a veg burrito, when I complained I got a drink for it.
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Cleave Treanor
Come here about once a month. Great staff, and always very friendly. Im always impressed with how quickly they turn out a huge line during lunch or right after work.
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Michael A
this is the best chipotle in plano & frisco, the staff is definitely not rude, thats the whole reason i go to this one. rarely a line either.
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Ben Hawkins
I like chipotle, they have good burritos. Even if the line is all the way out the door its only an 8 minute wait at the most. Very fast!
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Manish Jindal
Worst Chipotle customer service. Cant handle over whelming business. Arrogant staff. Better to go a different location.
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Seth Crotser
Ordered food over the phone, went and picked it up 10 minutes later, the order was correct and it was good. Easy day.
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Yaya G.
Hands down my favorite chipotle. Theyre prompt during rush hour and the guacamole is hands down the best!
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C S
The service is prompt at this location. Parking can sometimes be a challenge.
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andy tran
They over charge when get half and half. Services is rude dont go to this one.
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Sid Singh
Love the burrito bowl, however up charge for Guacamole is not worth it.
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Vishal Valaboju
This place has great food; however, the place can be a little messy.
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Grace Kim
Great food but sometimes challenging to find parking on weekends
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Brandon Hurst
They move fast and also dont make the order messy! (thumbs up)
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Vishal Desemsetti
Chipotle is amazing especially this one with a great staff
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devi thangavel
Poor customer satisfaction .. Will never come here again
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Matt Bingham
Way too expensive and they gave me the wrong order.
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T Tanveer
Not enough place to sit down and enjoy lunch.
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Dwayne Wyatt
Chipotle is my god!!!!!!
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Soyeb Dalal
eat and tasty food
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Oral Allen
Always consistent
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Sandeep Yellambhotla
Like the food
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Rocci Berrini
Fast n good
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Dev N
AMAZING
