Marble Slab Creamery
| Address: | 4526 Kingwood Dr, Kingwood, TX 77345, USA |
| Phone: | +1 281-360-1700 |
| Site: | marbleslab.com |
| Rating: | 3.5 |
| Working: | 12:30–10PM 12:30–10PM 12:30–10PM 12:30–10PM 12:30–11PM 12:30–11PM 12–10PM |
Location
Photos 34
Reviews 13
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Todd Rogers
Decided to run out tonight for a big weekend dietary splurge at our local Marble Slab. We grabbed our Entertainment coupon book, checking to see that our store was on the list - yup, 4526 Kingwood Drive. Waited 30 minutes in line to order our 2 large ice cream mix-ins. Get to the cash register and I am informed that the new owner does not honor any coupons. There is a hand-scrawled sign on a column behind the register, 7 ft up, stating "We dont accept any coupons". I pointed to the address on the back of the coupon, but they said the new manager identifies the store not by address but by store some number. Ok, so the sign is is located in the back, 7 ft up and 10 ft after where I ordered. I paid my $12 and told the young lady it wasnt her fault, but the sign should be up front, not way after I order. Its ok, because Bluebell is back, and $12 gets me a whole months worth of ice cream! As a fellow small business owner I understand not loving discount coupons. But if you buy the store, you buy the liabilities too. And if you choose not to honor the coupons, you post the sign prominently up front. No worries, next stop Rocky Road!!!!
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A Private User
I visited the Kingwood, Tx location on the evening of 8-13-11, Im not a huge fan of ice cream, but between the ice cream & the service I received I will be a long time returning customer!!!! The girl that helped me was Ashley, she was sooo welcoming, helpful, knowledgeable of the product, & the friendliest service I have had in a long time! She had a smile on her face the whole time & I could tell she really enjoys her job! I am in the customer service industry as well, so to experience this was a treat! I will be returning!!!
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A Private User
We have been to this location a few times in the past six months. Each time, the ice cream was grainy and contained way too many ice crystals. I have yet to encounter decent customer service--the staff was sullen and unfriendly. All in all, I have not found the products or the service level to be what I expected from Marble Slab.
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Natascha Dunn
DOES NOT HONOR COUPONS! I had a coupon that specifically said this address and was told that management is strict about not taking coupons. Employees were nice about it, but I took my business elsewhere, not because of the price, but because of how management does things.
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Jason Canlas
I think that the bang for the buck here is terrible. You can get three or ten times the ice cream by going to a local grocery store and buying ANY brand available there (just as tasty).
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Lisa West
Wait was not long. Just needed to decide what flavor of ice cream I wanted. Too many to choose. Picked the Pistachio, chose a waffle cone. Very creamy!
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raj patel
I think is the best Ice-cream store in my neighborhood. It is also the most cleanest ice-cream store i have ever seen.Great customer service.
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Robert Kessler
Ice cream has the right flavor here. Friendly efficient staff. Best ice cream in Kingwood.
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Jay Chappell
Great service and always the best ice cream in Kingwood, hands down.
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Juvenal Flores
Great variety of ice cream. Do not eat outside late at night.
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MARIA MAYNEZ
Great service . Busy . Love the ice cream
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Steven Mullenix
the ice cream tastes great
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febrifacient poop
Waited 6 hours in line
