Address: | 10758 Cypress Creek, Houston, TX 77070, USA |
Phone: | +1 281-955-9878 |
Site: | madhurammirchmasalahouston.com |
Rating: | 3.8 |
Working: | Closed 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM |
CA
Carlos Barrios
The food was delicious and they have various options..but the customer service definitely needs work. I came in yesterday at about 2:30, ordered my food and didnt come out for at least 30 min! Meanwhile another customer who had came in 10 min after me got his food before me. My guess is someone lost track of my order..which is terrible. Also make sure you tell the customer the price...through young man behind the counter just looked at me waiting for money instead of communicating. I had to ask what the price was myself to make sure Im not being overcharged. Also on top of that no receipt! After I saw the man got his food before me I went up to the counter where I talked to an older gentleman and he told me it would be right out. Sure enough it came out and he asked me if it was payed for already which lets me know there was no communication between the staff about my order. They probably forgot about it or were wondering whos it was. The food is really good but the customer service does not match up and is a major flaw..both those perfected will keep a customer coming back! Cant rely on the food
RI
Rich Wermske
A customer since 2013, this restaurant is a hidden gem. The cooking is home style; very fresh and healthy. Mirch Masala offers exciting flavors that dont leave you feeling greasy or weighted down... the food uplifts your spirits as it nourishes your body and soul. Ive tried everything on the menu and Ive never been disappointed. The prices are more than fair for the quality. Service is a tad slower than other places but everything is freshly crafted from scratch. Be sure to try their lunch buffet! I must also note: over the years they continue to improve and it is very obvious they are in this for the long run. They continue to reinvest, expand, and grow all while making sure their flavors and value improve too! Immerse yourself in this experience and youll want to keep coming back.
FA
fact honest
We had visited this place before and after renovation. We had very good experience before renovation. We stayed near by hotel when we just arrived this city. We had visited this place almost daily. The food was excellent and like home made. The owner was very friendly. But we are seeing lot of differences in food taste and quality, now a days. Once we took dosa to-go, but it was like dosa made with all leftover and totally worst taste. Potato masala filling was spoiled and it had foul smell. After this we stopped visiting this place.
JA
Jason Bourne
Used to go here regularly when they recently opened. Now I wont put a foot in there because I have to wait almost 2 hr. to eat something. One time ordered on the phone to pick up, they started to make my order until I got there. Other time, they made me wait 40 mins for my food to be ready, and gave it to someone else. The service is the worst. There is only one person taking orders, and also making food. It is a shame because the food itself was good. But there is no way I am coming back.
LU
Ludh kudi
This place was good earlier ; But now seems its getting very unprofessional too much wait time every time same excuses we have new employees ; sorry for delay .Quality of food deteriorated ordered something seems was stale food .Please try to be professional waiting for 1 hours for a snack is not worth . Also please improve the quality as its not consistent .
MO
Moe Tarakji
Very nice place and Delicious Vegan Dishes ! The food takes some time to be prepared but its part of the experience because its hell worth the wait ! Some people gave bad rating because they had to wait for their order THIS IS NOT FAST FOOD if you want something fast go to mcdonalds Above all very nice people and service !
SW
Swathika Jayakumar
I really wish I could give them a better rating. Before the renovation, the food was great and definitely made up for the mediocre service. Now the food tastes stale, frozen, possibly microwaved and the service is still bad. I really hope they get their act together, because the food before was indeed good.
KA
Kawashah
Food was mediocre. And maybe I could have given that a pass. But hearing a microwave heat up the food and it taking 30 plus minutes to be served when it was only me and an other person in the restaurant. To someplace else. I had the masala dosa. To me that is staple I judge idian vegetarian restaurants.
KI
Kirsten Diehl
I got the Veg Thali plate and I was very satisfied with it. One of my choices was Paneer Tikka Masala and that was just as creamy and delightful as it should be. Im not fond of the bitter pickle but it was better with the rice and Roti that came with it. Everything was great and I highly recommend it!
DH
dhanya kalyan
This is one of the best places for vegetarian food in houston.The food is fresh and hygenic. All dishes are tasty.Owners are very friendly .The orders take some time but then its all made fresh and hence the wait.This is a must visit for those whole love authentic indian vegetarian food.Thumbs up!
VI
Vijayan kandasamy
Good vegetarian food, tastes really like a home made food. You have to wait for sometime coz they prepare it fresh and its worth waiting. My favorite restaurant in this neighborhood if I want to try Indian Vegan dish. Oh ya and the people are really nice and they make the food as we expect.
MI
Miya M
Horrible food and the worst customer service . Took forever to bring the food and the food was flavorless and when i told the lady it was not good she wasnt obliging at all. The naan was store bought . And the potato stuffing inside the chilli pakora was stale .PLEASE DONT GO TO THIS PLACE
AR
Ariel
Amazing, waiting for the food takes a little time but its completely worth it know they are cooking everything down to the deserts fresh. Fantastic prices too! So very cheap. A new favorite. And once again, the food preparation takes a little time because this isnt a fast food place.
CH
Chirag Babariya
Its a one of the best Indian restaurant in NW Houston... if you are looking for a pure Indian taste you should definitely visit this place.... Out of 5-7 Indian restaurant i would say this is the best.. Need to improve on processing time...
GA
Gaurav Guururaj
Decent homely food.. Healthy and fresh roti and curries.. If you love indian vegetarian food and dont want to go home with nervous belly.. This is probably the place for you.. The service staff is friendly and they value customers feedback.
HA
Harsh
I waited for an hour for getting my to-go.. Insanely long waiting time.. Even though it wasnt that busy.. Quantity was also quit low. Taste was very mediocre for all the items.. Surely never coming back..
NA
Nagaraj M
I would give tbis place 0 but im not able to . Horrible food for the price this is definitely not the place you should come to eat Indian food. Save your money by not comingto this place .
KA
Katie James
This place was amazing. Helpful and kind. A quiet place to enjoy vegan and vegetarian food. Not overly spicy if requested and the food is fantastic and you truly get what you pay for.
SR
Sreejith Govindan
Excellent food - tastes like home made & different from all other India restaurants, customer service is also good - a must go place for people who like Indian food !