Red Lobster
| Address: | 902 Commons Dr, Geneva, IL 60134, USA |
| Phone: | +1 630-845-0092 |
| Site: | redlobster.com |
| Rating: | 3.8 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
Location
Photos 100
Reviews 32
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Nate Talbert
Food was excellent as always(even though I gave it a poor rating because I wanted to lower the overall rating because) Service is lacking. Was told it would be a 20 minutes wait which is expected on Saturday evening. 20 turned into 40. Was finally seated and waited 10 minutes for someone to come to the table. Server was changed half way through the meal, then changed back again. Sat waiting 10 minutes for a server to stop back so I could get a to go box. Manager came over asked how things were. Asked for a box, 5 minutes later server came back asked me how things were. Still waiting on a box. Probably should have asked for the check too. Gonna be another half hour..... Waited for about 25 minutes for a to go box. Surprise surprise, didnt bring the check. Never coming back to this location. If I didnt love seafood so much, I would never return to any red lobster because of this terrible service. Total time in restaurant - 1 hour 55 minutes minutes for soup, salad, and shrimp Alfredo
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Pete Frentzos
Fresh everything and great service. Once on a busy night, the manager came over to check our schedule that evening to make sure wed have our dinner in our own time frame. They served according to our wishes. A bit pricey, but they are very accommodating when it comes to left overs with great re-warmable containers and special bags from the rolls (be sure and take those home!). We almost always have a second dinner at home. We go there at least once a month and its one of our favorite places.
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Jacob Andrews
Because of a truck repair taking longer than expected I stopped in for a meal that has now been hours long. The staff have been incredibly accommodating, polite and conversational which is something I needed. Had a small issue with a dish, not even worth mentioning, but the general manager took care of the issue immediately and was so professional. I absolutely recommend if you are in the area to stop in, have a meal and enjoy your time.
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Joe Damico
The food is good, although the last time we went my wife and I were both I asked to show our IDs twice. Once to the waitress, which is understandable, but again to the manager while we were half way through our drinks . It made the meal feel extremely unpersonable. Im well aware of the sting operations the local police conduct to fine restaurants for under age consumption, this seemed a bit excessive.
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Zanaida Lopez
My husband brought me for a late dinner on my birthday and I would have to say that we had an extremely great experience, we love this place and always have great service but I would like to acknowledge the night manager Alex and the best server Bobby B. because of them we will be back sooner than later. They provided great customer service even though we showed up a half hour before closing time.
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Erin Nicole
This is a place where you really like it or you dont. We have always had great service, Im just not fond of the food selection. I feel that everything tastes similar. Its a good place to go once in a while but my family frequents the place so it gets old. Great service and lobster tank in the entrance.
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Haley Beyer
Ordered for pick up food was ready exactly on time and staff was super friendly. Im assuming the gentleman who took care of me was the manager and was beyond kind. Having never been to any red lobster this facility set the standards high.
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A Private User
Meh, its a homogenized megachain. It is what it is. You can get more creative fare with little effort, but if youre just in the mood for food without trying anything new or unique, its one of the better ones at what it does.
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Cassie Wonderalke
I dont understand the complaints. We eat at this location every now and then and have always had great service. Love the food. Thats why we keep coming back.
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Gary Hester
Had the grand kids out for dinner last nite! Our service (April) was very good and drinks and food were prepared very nicely. Even found room for dessert.
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chris blaesing
For being a chain restaurant the seafood isnt bad. The place can be costly. If you are looking for unique seafood dishes than dont waste your time.
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Paul Rodriguez
We found hair in our salad. The manager did nothing about it. The manager offered no re resolution. Horrible experience. Never again.
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Nick Downer
horrible experience with this location. slow wait staff who didnt seem to care at all, and the food was gross. I will not be returning
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Dustin Krueger
Good food and service. When my wife and I went our server was very attentive and friendly, with many good recommendations.
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Robert Steele
If you like to eat rubber seafood and leather steaks this is your place. McDonalds cooks are better trained.
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Ian Engberg
Great service but food portions where small for the money. But tasted great looks like the menu picture.
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Jorge Gallegos
The service was good but the food was the best....their lobster tails are out of this world
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Bobbi Bock
We had great service and the food is always good. Makes my seafood loving son very happy!
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sj mbring
Clean, friendly wait staff, consistently good seafood. Order the fresh fish of the day.
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Donna Rubar
Great service great food ask for Diandre super guy !!!! LOBSTER GREAT TOO!!!
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Brian Cheney
Nice food, but probably not worth the price unless you really love seafood.
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Emmy Zarlenga
Our favorite Red Lobster! Good consistent value wherever you go to one.
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Katrina Arroyo
Excellent experience! Everyone should request Mat as their server!
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Anita W
Management and staff are great. Quick service with a smile.
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Pfeffer Doris
Ordered for pick up food was ready exactly on time
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Tiffanie Hardekopf Ponce
Yum. Clean nice atmosphere.
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Dan Carroll
The shrimp......made me hard.
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Derek Bele
Very friendly staff!
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Kyle Eggleston
Lobster is good.
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Scott Bell
Love Red Lobster
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Briana Blue
I love it
GO
Gordy Mouw
Good
