Hooters

Reviews 13

CA

Candace Marshall B.A, M.A

Bad service from management ! Very rude to my family , I will never come back to this location . Families beware ! Stephanie was our waitress and she is outstanding, friendly and tends to her tables well. I wish I could give her 5 stars for her service today. Frankly the manager felt it was necessary to tell my family and I that our crying baby was too distractive to him and the 4 other patrons in the restaurant. His demeanor was unwelcoming and cold and because of that visit I will never come back . After our baby settled down we packed our things , paid the tab and left . Our waitress apologized on behalf of her manager for his lack of people skills . I will be contacting the district office about this incident . Families should be welcomed with open arms to this establishment especially during lunch time ! But we experienced the opposite, cold , dismissive , and unapologetic. Never again !

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GE

Gene Kurtz

I was sat at a table and shortly into the meal we noticed that the AC vent above our table was leaking into our food and drinks. I brought this to the managers attention. His response was "yeah...weve been trying to get that fixed. We normally change the position of the table. We will relocate you and your meal is on us". We were going to leave at that point but he convinced us to stay and part of that decision was based on him trying to make it right by picking up our bill. We did not have ANY alcohol and nothing extravagant. When the bill came he had only given us about half off. He had a chance to show us that he was making it right but he failed. Now they have lost a regular customer.

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GE

George Lopez

If you dont look like you have a fat pocket then more than likely you will get bad service. I went in to place a order to go and thats where it started. I had to wait while the hostess counted her hours for the week. Then as she socialized with other girls she finally took my order. Now she couldnt even get that right. Then she said it was 15-20 minutes. Well...35 minutes later and after watching my food sit on the counter for a couple of minutes minutes I pointed out is that mine and then it got bagged and I left. Needless to say after that there wasnt a tip. Nor will I go back there due to bad service. Too bad because I do leave good tips.

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SA

SanJuanita Martinez

this place is horrible, Sunday afternoon, took our son for lunch, hardly no one in the place waitress was taking forever, asked for a small desert and cheer on for the birthday boy, nothing they said they were to busy, yet theres no one in the restaurant, bathrooms were nasty, we have been to many Hooters in the US and this had to be the worst, at the end after waiting for the waitress, again not busy at the time we went, I had to ask the cook for a to go container. we tip big but it wasnt in our interest to leave anything......its a shame that this place is they way it is.

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DA

Daniel Gollinger

I go here all the time. I love the food here. The service this time was absolutely horrible though. They were slow for a Sunday but our waitress was super inattentive. She kept sitting down on her phone by the restrooms. I had to get up twice to get my drink refilled. My wife had to keep cleaning our table and she couldnt remember our order. Her name was Jessica. I tipped 15 percent because I used to be a waiter but she did not deserve it. If you go here and get her as your server ask for someone else.

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JA

Javier Sandoval

I grew up going to Hooters and receiving the traditional "Welcome to Hooters!" from all the girls what I just got was " Is it just you". My waitress didnt seem to happy about being there and I saw her three times first to take my order, second to serve me and third to pay. What happened to the days where the girls would sit down with you and enjoy a short conversation. I counted a total of five girls standing at the front talking about hair and make-up. I didnt even get a " Thanks for coming to Hooters!"

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JA

Javier Perez

Very clean store, was not greeted at lunch time and had to wait 5 minutes before being seen. After that ordeal we were sat down in the back and were taken care of by our waitress. The manager came out and gave us an appetizer on the house because of the wait time to be seated. Man the post. Our waitress was very quick with our order and made sure we always had refills. She did her job well. I had the buffalo shrimp as a meal and it was hot and mouth watering. Great Job Team!

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SU

Susan Lewandowski

Went tonight, 5 year old granddaughte r was not offered a kids menu, had to ask for one, I ordered a buffalo chicken sandwich, it came to me missing the lettuce and tomato and if a certain drink (BlackBerry ) ice tea is no longer available, it should be taken off the menu, I was also never offered a refill on my beverage although my husband an son, were both asked, do females always get ignored at this place? Its ok, your restaurant has lost my business now!!!

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LO

Lou Jison

Friendly staff, but both times we ate there we waited well over 10 minutes after sitting down before we had to call someone over to ask someone to help us. It was not particularly busy, it just seemed like we were invisible, girls were chatting with other customers and walked by several times without acknowledging our presence. This has not been the case at other locations. The service was fine once someone finally got around to helping us.

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ED

Eddie Goynes Jr

(11 months ago) The worst Hooters Ive ever seen!!! No greeting from the girls and all of them were at the front door. The dirtiest place Ive ever seen with old grease all over the place and the bathrooms forget about using them. Health inspector stops by, I guarantee a shut down. Dont waste your time going there unless you want to see how bad a Hooters can get. I left just as quick as I walked in. Never to return.

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SO

Souny Hansana

This place sucked today. The onion tangles are trash. Theyre like the crumb pieces of onion strings. She forgot the sauce with it. Her service was horrible. She took forever to fill our watered down strawberry lemonade. I ordered a strawberry daiquiri & it was just was down drink. I barely tasted the alcohol. Our wings werent sauced as much. We had lemon pepper boneless & No lemon pepper seasoning.

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DA

Dane Manuel

While its had its ups and downs over the last 8 years Ive eaten there, the waitresses are usually very friendly and will take time to talk to you if youre nice to them. The whole place is usually very clean and food is made how you like it. I just wish they either had a little more variety on the channels they put up and that the music/tv vole was a little lower.

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MA

marissa marshall

Their employee (that the manager verified worked here while I filed the police report) EYONNA TRAVIS stole my credit card information!!!! Im not sure how she even got it when she was not my waitress. Be very careful at this location!! I would suggest using cash. Its a shame how you cant even trust your card information being secure at a restaurant.

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