Address: | 20400 Hackberry Creek Park Rd, Frisco, TX 75034, USA |
Phone: | +1 469-777-5334 |
Site: | captainjacks.club |
Rating: | 3.5 |
Working: | Closed Closed 4–10PM 4–10PM 12–10PM 12–10PM 12–10PM |
CO
Conor Brankin
In every bar/restaurant in the USA there are bar staff and wait staff. Its basics. The Muppet running this show seems to think he or she can do it better. The bar staff are waiting tables. The wait staff are getting their own drinks. As a result the staff do not know what theyre doing resulting in no-one getting decent service. Couple the mediocre food with the terrible service and you get this place. If it wasnt on the lake they would not last a week.
JO
Joe Watson
I sat down at a table on the patio I never got waited on after about 15 minutes I went inside to the bar and ordered a draft beer. I went back to my table was never ask again if I needed anything. Everyone was very patient waiting on their food order, very slow service. Not very crowded either. The park looked awful trees down everywhere, everything looked like its under construction, grass and weeds everywhere, so sad.
RA
Ray Bonis
Food mediocre at best. Doors open so Texas heat and smokers smoke all billoiwing in. Left our credit card at the restaurant. Called and was told the bartender would have it in the register. Got back to restaurant and no one had a clue. Said it would be at the park gate but no one could explain who or why theyd take it to the park entrance. And of course the gate didnt have it.
TE
Terin Stock
The food was alright, nothing to write home about, but the service was terrible. Slow to get our drinks out. Slow to get our food out. Theres a gas service station located not to far away from the outdoor deck. When the wind turns, you get basked in noxious fumes. Fortunately, they stopped fueling up boats by the time our food finally arrived.
JE
Jessica Reinartz
Waited for 10 minutes and was never acknowledged. When we asked the bar tender what was taking so long, she very rudely answered that they were short and they would get to us when they could and there was nothing she could do. We got up and walked out. Never in my life had I heard such poor customer service.
TA
Talyn Provo
This place is the bomb! Ive spent many years out here on lake Lewisville, and this is definitely the best place on the lake you can go to grab a bite to eat! The staff is warm and welcoming and the food comes out in a timely manner! If you go I HIGHLY recommend getting the turkey burger, it is to die for!!!
MI
Michael Bass
As a restaurant owner you have a duty to the public to properly advertise your hours of operation. I am from out of town found your restaurant on the internet and drove 25 miles only to find that youre not open today please correct your listings. Thanks for a waste of an hour of my life.!
RI
Rick McMahan
Great location floating on the water at Lewisville Lake in Hidden Cove Park! Enjoyed the lake view and summer breezes coming off the lake. Good variety on the menu, and very good food! Be sure to visit when the live band is there on the outside patio right over the water.
PA
Paul Winfield
Best lakeside drinks and food in quiet corner of the Lake Lewisville, TX called Hidden Cove. Beautiful nighttime views, inside and outside dining. Great location for photos of the sunset! Friendly staff and quick access to the marina!
DE
Destova
Went here for a live music group my friends father was in, and stayed for the food. The classic bacon cheeseburger was one of the best burgers Ive ever had, the music was good, the view was amazing, and will definitely be returning.
CR
Craig Martin
I was not expecting much but surprisingly, the food was great. The manager even jumped into the kitchen to help out. Young wait staff could be just a little more attentive but over all it was a good experience. I will be back.
CA
carl west
Poor Poor Poor customer service. Waited for an hour and was never even acknowledged. It seemed like the staff was there to party, not serve customers. We left after an hour of having 2 hungry girls.
CR
Craig Hensley
What good is a bar on the water that closes at 10pm?? Showed up an 9:45pm and basically got told to leave they where closing. Friday night closed at 10? Applebees has better hours then that!!
LE
Lester Finch
Food was amazing. Service was horrible. Had too wait nearly an hour for refills. Watched the couple next to us get up and leave after waiting. They definitely need better trained wait staff.
MI
Michael Peters
Rocking S now and it is really good. Mushroom Swiss burger came out super hot and was delicious. Decent tap selection.
LA
Larry Jones
Great menu choices lovely waitress a bit more pricey but the food is higher grade
XO
Xochitl Melina Kolbeck
1 hr to get our food and the place was not full. When food came out it was cold.
AM
Amber Hollis
Everything we ordered was amazing! Best Mac n Cheese in my entire life!!
ER
Eric Willis
Cool breeze, beer and great tacos!!! What else can you ask for?
GR
Greg Malcolm
This a lake bar and the food is good. Ashley is awesome.
RI
Richard T. Ellis
Good food and views. Friendly staff
JE
Jeff Logan
The turkey burger was delicious!
JA
James McMillan
Nice little bar with good food.
SK
Skotte Hutchinson
Good food, good views!
AN
Angela R
Atmosphere and price.