Panera Bread
| Address: | 1302 W Davis St, Conroe, TX 77304, USA |
| Phone: | +1 936-788-2898 |
| Site: | panerabread.com |
| Rating: | 4 |
| Working: | 6AM–9:30PM 6AM–9:30PM 6AM–9:30PM 6AM–9:30PM 6AM–10PM 7AM–10PM 7AM–9PM |
Location
Photos 100
Reviews 8
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Alison Z
My husband, daughter, grandson I stopped by for dinner at the Panera in Conroe - Davis Street #204033 at about 6:15 pm on 8/17/14. The reason we chose Panera for dinner was because I wanted some of your corn chowder. When we ordered our dinner, my husband asked for a flat bread sandwich and was told they were out of the flatbread so he ordered the onion soup in a bread bowl instead. My daughter asked for a salad that had grilled chicken and again the cashier apologized, saying they were out of the chicken but because of the inconvenience, she would take $1 off our order so she asked for a turkey and avocado sandwich instead. We ordered a pb&j sandwich for my grandson and I ordered a cup of the corn chowder and 1/2 a turkey sandwich. When our order was ready, my husbands soup was served in a regular bowl and we were told they were out of the corn chowder. At this point, if it were not for the fact that we had a hungry 2 year old with us, we would have asked for our money back and left, esp since the entire reason we went was because I asked if we could eat there so I could get that soup. In fact, had I been told that they were out of the corn chowder when I ordered, we would have left since my husband and daughter would have preferred something else but wanted to accommodate me tonight. In addition, the sandwiches we ordered only had slightly more than 1/2 the meat that is usually on the sandwiches at other Panera locations. We double checked the receipt and it turns out that while we were not charged for the bread bowl (which my husband ordered) we also did not get the $1 off the cashier said she was going to give us either. This is not the first time we have been disappointed at Panera and especially this location so it is doubtful we will be back.
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clarissa worley
I am absolutely never eating at this location ever again. I usually eat here 3 times per week and the company I work for caters from here more than twice a week spending, sometime, 300+ each time!!!! Today I called after returning to work to find that my order was incorrect.... I called to speak with the manager (Marcus) to express my concerns. Not only was the sandwich not the right one, but there were tomatoes on it. I specifically told the lady that I ordered from that there was an allergy to tomatoes. After explaining that this sandwich was all that a coworker ordered and that we spent our whole lunch break standing in line and waiting.... he did offer for us to come and get our food replaced or refunded at our convenience.... the thing is... we really dont feel like starving until 4pm when we can come and get it.. so I kindly asked if a delivery person could drop it off. I was told no, that would be a liability to the driver (makes no sense, you deliver here 3-4 times a week).... 30 minutes later, a Panera delivery person pulled up to my work to deliver someone elses food... why couldnt my coworkers correct sandwich have come with that order?? Never again... HORRIBLE CUSTOMER SERVICE!!!
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Lauren Fuller
Great place if you are wanting healthier options. The food is really good; however, the staff could use some help. I have eaten here several times, and the place is always full of people. They are usually so busy that the tables stay dirty, and the line at the cash register is very very long. The last few times Ive been there I stood in line for over fifteen minutes while there was only one girl on the cash register and another girl kept running back and forth behind the register talking to the staff as if she was trying to keep them calm. It seemed chaotic. When we finally ordered, we searched for a table to sit at both inside and outside and opted to clean our own table in a little corner booth and cleared away dishes. I had to go wash my hands because someone elses food got on my hand from their dish. It was just very unorganized, dirty, and loud. The next time I go here, I will be sure to just order out.
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Michelle Fulmer
I love Panera Bread and this one is only a mile from my house, but I have had a poor experience every time I get breakfast here. The dinner staff seems to be better. For breakfast, I have waited twenty minutes for them to begin making my sandwich and not until asking what is taking so long. This is on a slow morning with tons of staff just standing around doing nothing. The organization is terrible, was told by one staff member to wait at the counter for my food, then told by another thats exactly why I didnt get it. Ill try the other location, nearly 10 miles from where I live, from now on. It would probably be quicker than waiting on this bunch to get it together. I love Paneras food, but the morning staff at this location is atrocious.
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Nancy Bernhard
The Panera menu is great with lots of healthy options. The choices for healthy lunches in Conroe is limited. We order online every Friday. Sorry to say that almost every week there are errors with the order. Either something is forgotten, the wrong side is added, or the customized requests are ignored. This is extremely frustrating, especially when we pick it up and see the same guy week after week checking the orders on the Rapid Pickup shelf. He is supposed to be checking for mistakes. The store manager needs to do something to fix this problem. As much as we love the food, we are ready to give up on Panera!
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Abby Gray
We placed a delivery order for the morning of my sisters wedding to have a nice breakfast with the bride and family. We called because the order was late and were informed "oh, our online system isnt alerting us" even though we had called to confirm. They offered absolutely no help or a solution, we had to go pick up the order, and we paid full price for it (nothing was done to "right" their wrong). They gave us bagels without cream cheese, and half the utensils we needed. Poor poor service. And terrible at handling the situation.
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Mr. Bryce
The new guy working at the cash register this morning doesnt have a brain and thats the only reason I didnt just his head open.. I asked for 2 bagels with egg and cheese. He brings me the bagels with nothing on it. I ask him what my egg and cheese is going to be on and he said hold on let me check.. Then he tried fixing it and when I got in my car I noticed only 1 of my bagels had egg and cheese.. The other was left with nothing. I almost turned around but I dont feel like going to jail today.. Fire that idiot!!!
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Ash Ketchum
Panera bread is soooo goood! For the quality of food and price you pay this is good. I spend about 8 bucks and get a great meal. With 8 bucks I could go to any non chain restaurant in the area and get dry overrated BBQ, or I could go here and get consistent satisfaction. The bread bowl and broccoli cheddar soup is delicious, far from healthy, but great. Right next to my gym, and I can do school work here using the WIFI
