Address: | 41 S Main St, Wilkes-Barre, PA 18701, USA |
Phone: | +1 570-825-9080 |
Site: | katanawb.com |
Rating: | 4.1 |
Working: | Closed 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 5–10PM 5–9PM |
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K LEX TV
Ordered a carry out order at 9 PM.... they close at 9:30... bartender immediately makes it known they close at 9:30 even though we live right across the street.... doesnt explain the menu... doesnt explain anything or go into detail about anything ..a simple "what do you want?" ..... I order brown rice thinking its a brown or white option... husband comes back and the rice taste like buck wheat... Im livid... I call back bartender tells me its my fault and I ordered it and proceeds to go back and forth with me over the phone... "its brown, white, or fried,"... he tells me after I have ordered my food.... yelling and screaming we are going back and forth.... he didnt ask to fix it... didnt ask me if I was satisfied .... my only response was "Thats what you ordered." I wont be returning unless the bartender is fired and Im telling everyone I know to NEVER eat here because of such poor customer service. It is a reason they are slow. I feel sorry for the owners ... their business will suffer cuz of the awful customer service ..... by the way my husband said while waiting on the food, the bartender was making fun of people with southern accents.
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A Private User
OK... I lived in Tokyo off and on for 3 years, plus always frequent Sushi in California, with out any negative effects.. We thought the food was great as well as the service, but before I even left the establishment, my stomach was already churning something fierce.. within an hour each family member was running to the lieu, stricken with discomfort hours into the night. As the night wore on I felt quite weak, and eventually had to take some medicine to relieve the symptoms before sleeping. I have tried to call today/ Saturday, and inquire if they use MSG in their cooking, since the only person who was not sick, ate only Sashimi. But, havent been able to reach anyone.. sooo... BEware if you have a sensitive stomach!!
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ELizabeth Brominski
Just returned from dinner at Katana and not impressed what so ever. First, my husband ordered beef tataki (which is supposed to be served cold) was still warm and not the best. The hibachi was ok not very flavorful and boring. I read the reviews about it being "authentic", but I didnt think it was very authentic with mostly bland food. I think Mirakuya and Mizu Sushi are MUCH better both in atmosphere and taste.
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Robina Guerrero
Absolutely love love love this place. have been coming here for years and never have been disappointed. Chris the hibachi chef is one of a kind and never lets us down. the owners are personable and always makes us feel welcomed. sushi and hibachi are the best around. theres no better place in the valley.
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A Private User
First and last time eating here. Had to wait over an hour and a half for sushi and the waitress rolled her eyes at us when we werent sure what we wanted to drink. Gave us attitude then she slams the food down at other couple with us. Sushi is lousy, service is extremely lousy was not impressed at all.
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Bradley Crannell
I love stopping by the Katana when Im in NEPA visiting my parents. I think its a generally good place to go for hibachi, and has an above average hibachi experience. I went to HS with the owners son, and he had always spoken of how dedicated his family is to the business.
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mike Jobst
The best sushi is made IN Japan. These guys come realy close to it, and I mean close! Top quality sushi, great service and a good habachi experience too, I go there all the time and Im never disappointed! Highly recommended that you go there.
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Linda Famiglio
Sushi? Katana is the only place I recommend. We may be traveling across the country or around the world,once we land at Avoca, if we are hungry, we go to Katana. Tuna Tetaki at Katana is amazing.
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rj robinson
Terrible experience right from the start. Waitress was very unqualified & her attitude was extremely offensive. Insulted my young daughter who is disabled. Would not recommend this establishment to anyone!
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A Private User
The best sushi anywhere, everything is fresh and made perfectly. Been going there for six years and never had anything bad there.
DE
Debbie Manarski
Always enjoyed the food and atmosphere. Service is excellent and staff is very friendly. My first choice for Japanese dining.
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Fabiola Gonzalez
I love this place, the ambiance is so good, it gets full though. The food is great! A little expensive but so good!!
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Reginald Blackwell
Food was great and out Habachi chef was really good. I would recommend this place for Habachi in the future.
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Frederic Lecut
Great Japanese restaurant. Very friendly and professional waiting. Great food. I highly recommend.
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A Private User
The food is amazing! Friendly service and great atmosphere! My favorite place to dine by far!
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Kiely Martin
Very great experience! Wonderful service and food! I would love to come back many many times!!
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Sharon Cervenak
They were out of shatike mushrooms ! Food was cooked on too much oil! Otherwise it was fun!
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Emily Mac
Good service and food. Hibachi offers interesting and fun experience for the family.
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Vince W
Only place to eat sushi. Fresh and delicious. Unique rolls and presentation
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brian pattie
Food was very good at a decent price, server may have had too many tables.
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Ron Boback
Good hibachi and sushi. Little bit limited on the sushi selection.
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Alvaret Crosby
Anniversary dinner. Lots of fun. Good food and place to have fun.
CA
Carl Smith
Great food and reasonably priced great cook puts on a great show
MI
Mildred Fleetwood
Great place for celebrating your birthday with grandchildren!!!
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Kim Priser
Excellent service! Absolutely delicious!! Favorite restaurant!
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Alfonso Troyo
Good food. The udon was very good but they didnt have calpis.
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Joe McDaniels
Food is pretty good, parking is convient, good enviroment.
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Brandon Yachna
Food was fantastic and the staff was extremely friendly!
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Brian
Best quality sushi grade fish outside philadelphia.
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A Private User
Over priced and way over hyped. Ugly inside
WI
William Rule
Meh
RI
Rick Rinehimer
Great Japanese food, the hibachi was fun
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Christopher Ryan
Great food. Service can be slow
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A Private User
best Japanese food in the area.
CH
Christian Cox
Best sushi in NePa hands down
MI
Michael Waskovich
I love the food. Good service.
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Zack Zaleskas
Foods amazing service is okay
DO
Dom Mirra
Warm rice warm sushi terrible
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the feetpeace
Good service. dry chicken
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ROHIT SADANA
Tasty Delicious food
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Jim Lord
Best Susi around