Address: | 7412 McKnight Rd, Pittsburgh, PA 15237, USA |
Phone: | +1 412-364-2633 |
Site: | bobevans.com |
Rating: | 3.6 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM |
JA
JayDe Dorsey
Worst service Ive ever had in my LIFE! Ill never go there again , even if my Donalds was the last resport Id rather go there. Service was terrible I asked new silverware because the ones I had ere dirty , instead the waitress just brung a cup of hot water , which I didnt ask for so I was completely confused as to why she was delivering it. No refills , food was nasty, and let me not get started on MANAGEMENT!!! I felt so uncomfortable in that place when I went up to the register to pay the manager didnt even acknowledge me standing there it took 10 minutes for him to even speak to me. After telling him "Service was so poor here" hes response was "We didnt even do anything to you" I was completely shocked. Instead of asking what was wrong or even apologizing for the bad experience there , he automatically cut me off. Then the cashier ,who didnt even seem like she knew the register, said "well if we were so bad , you dont even have to come back" right in front of her manager HE SAID NOTHING TO HER !!! I wanted to walk right out of there and not even pay for my breakfast. Not to mention we were the ONLY black people there. Ill never spend another penny in that restaurant and I hope corporate sees this review and further investigates. The manager was a white man with a bald head I couldnt even get his name I was so uncomfortable in there and upset.
MA
Mary Carnes
My husband and I went here tonight at 5:30p.m. it was so crowded customers standing waiting. The greeter took our name & we squeezed into a corner to wait. After a few minutes other customers said the one half of the restaurant was closed. So my husband went nebbing around and it was true. There was 2 old ladies sitting on the closed side all by themselves. Then another customer said they dont have enough servers to open both sides. Fine we know people call off, but the hostess should have told us that when she took our name. We waited another 10 minutes still nothing but more and more people squeezing in and waiting but we got up and left.
MA
Marie Zimmerman
I dont hate the restaurant and love our favorite waitress Dee but we do hate the preparation of the good old Chicken Pot Pie. It consists of cream sauce, lots of chicken and vegetables and used to be covered with a pie crust and baked in a bowl in an oven. Now it is hot but placed in a cold bowl and a flat thick cookies type crust is place on top before serving. The crust is terrible and the pie is not as good as it used to be when baked in the oven. Whos idea was it to streamline the prep of the pie. We complained to the manager but he said it was a new way to cook it.
ME
Melissa From PA
Well i used to come here all the time, today my family and I went for breakfast and I got a strawberry pancake and my mom got strawberry brioche... well at least thats what we ordered we got what we ordered BUT WHERES THE DAMN STRAWBERRIES??? syrup is not strawberries so we ask the server and she was very polite then a noisy mean one butts in and says "well we weigh them" thats all great but what did you weigh? Syrup?
KA
Kayla Noel
I havent been to this Bob Evans in years because I felt that other restaurants were better for breakfast foods, but returning here has changed my mind completely. They have a newer menu with a lot of great healthier options. It was so hard to choose, but what I got was delicious! My boyfriend had never been in a Bob Evans, but he was impressed. We cant wait to have another brunch date here!!
RI
richard jewell
Half my order was incorrect and sent back. Received no sugar or cream for coffee, had to ask. Was asked if we needed anything else when food finally did arrive, asked for ketchup and hot sauce. Never came. Waitress didnt seem much concerned tho. She ignored us till I finally flagged her down for our check. Have been going here for years. Service has gotten worse and worse. Will not be going back.
MI
Mitchell Cavlovic
Ever since they updated the store, things seemed to improve massively. Not only was the facility modernized, but it seems that the food tasted better and portions got bigger as a result of the updated building. This place definitely draws large breakfast and lunch crowds so going around dinner may be a better idea, especially since they serve breakfast all day regardless.
CH
Cheryl Cook
Our waitress was slow and our food was lukewarm. The restaurant wasnt crowded so there was no excuse for it. She also waited until we were done eating to ask if we wanted our drinks refilled. The manager asked the other diners about their experience but totally ignored our table. You can have it. We will not patronize this location again.
JE
jeff comin
Very poor experience. Got seated quickly as they were not busy. Several servers and the Manager walked past our table yet didnt ackknowledge us. After 15 minutes I told the hostess we were leaving because no one had waited on us.She basically said oh well as we left. Didnt bother to try and remedy. Bad management at the root of this!
DO
Douglas Yoho
Food was good as usual ....but this newly remodeled Bob Evans was filthy. At quick glance since it was remodeled you would say "wow" but after sitting down you can see it is not clean. Ketchup on the walls...cheese on the signage...crumbs in every cushion. New still needs cleaned folks.
MO
Monuca Ordean
I enjoy very much having a meal at Bob Evans! We took my Granddaughter on Saturday and we all enjoyed our meal. Their food is delicious and is given in moderation. It is very clean, spacious and a good place to go in groups.. Love it..
JO
John Nau
Management can be a bit obnoxious to their employees. The place needs updated on the inside, hence, it has a dirty feel. This is more a reflection upon the parent company. They need to reinvest. The good is good as always
A
A Private User
We had breakfast today 5/24/12 & had a very friendly & polite server, Dolores (Dee).Our food was done just the way we wanted it and our server came back several times to check on us. Excellent service by a very nice lady.
AD
AD C
Worst breakfast I ever had. Poor menu, bad selection. They took my money without a care, so it is the last of my money this company will ever recieve. Now I actually need to go somewhere else and eat.
RO
Ron Swiderski
Thanksgiving at Bob Evans does not include gravy or cranberry sauce. This is the third year we tried that dinner. NEVER AGAIN. I hope their dinner at their house is better.
DE
Dennis W
They have the best waitress, her name is Karen L. She is the most fantastic fun loving spirit in the place. I would come back in just to order from her! Thanks everyone
DA
David Kuehl
The food is great, unfortunately it takes much too long to get to the table. The restaurant is understaffed and it can be tough for a family with small kids.
KA
Kaveh Farshchi
Good food, great selection, and friendly. I stopped going to Eatn Park or Dennys due to the quality and lack of selections. Bob Evans is the place to go to.
SA
Sara Williams
Delicious food , the restaurant clean and the service and quick. The meal we had was perfect as well as the desert , everything was above our expectation !