Address: | 210 W 1st Ave, Albany, OR 97321, USA |
Phone: | +1 541-704-1128 |
Site: | thefirstburger.com |
Rating: | 4.2 |
Working: | Closed 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM Closed |
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PhRoZeN CrEw
Worst Service I can remember, shortly after being seated a large group of kids came in crowding the center of the restaurant, my wife kept getting pushed every time someone was trying to get through. With 2 open tables to the side of us we asked if we could move we were told NO! It was 5 min later when the waitress finally came back and stated we could move after all (We have been here awhile and have nothing including the shake they kept stating they would bring) it was awhile later they finally brought us the food, I do not have the shake and have to ask again for it... The burgers were pink! My wife was grossed out and sent it back I decided since I couldnt really taste it I would just not look at it and deal with it. that only lasted half way through the burger before I was finally disgusted with it and... here comes the shake followed with the shake for the guy next to me who has been here less than 5 min! The waitress returns shortly after taking the plate back and tells us it will be another 15-20 min and she would bring some fries to snack on, in which she shortly returns again with the fries that were on her plate to begin with cold! Seriously? I had gotten half way through the burger and 2 drinks off the shake feeling disgusted we motioned over the waitress who was already on her way with the check as Im sure it was obvious how wonderful of an experience we just had, hence why they didnt bother asking us! Never again!
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Michael Perkins
For the restaurant not being that busy the service was very slow. I would normally be ok with that if the food was good however when the food arrived it wasnt even mediocre. The fries were soggy and greasy. I ordered the Iron Woman and got a burger that was just mush, no real flavor coming out. The bun melded into the rest of the burger, and not in a good way. It felt like I was eating a half cooked piece of bread that was mushed on top of a burger. My friend ordered the Hottie and thought he had received the wrong burger at first since it was so bland. When he asked where the jalapeno was on the burger he was shown a mush that was pushed up into the top of the bun. His bun came out much as mine did. Will not be eating here again.
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Casey Swoboda
I really want to like this place... I keep going back thinking its going to taste better than last time or have better service than before, but it doesnt. Every beef patty burger I have had here was mediocre at best. Everything has been pretty flavorless. The fries are some of the worst I have ever had. Several times when my wife has called in a to-go order the staff has completely forgotten to even put the order in. On the plus side, I tried the chicken patty the other day and it was quite good, hence the 3 star rating. If you want a great beef patty burger go to the Vault or make a trip to Corvallis and try the extend-o-burger at Sky High.
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A A
I really want to love this place ! My first time in I ordered a gluten free bun and it came out with a normal bun, having celiac I had to send it back. By the time it came out everyone else had finished their lunch. I had to request a box. This last time I went we ordered our food to go and we requested extra dipping sauce and received none. Since the sauce is the best part- we went went back for it, it took a really long time just to get to go cups of sauce. The tots are good, and the sauce is great but our order is frequently messed up.
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Alex Humble
A bit pricey for what turned out to mediocre burgers. The veggie burger was quickly turned into poorly formed slop and wasnt finished. A friend commented that it looked more like an olive spread than a patty. The bacon Guac burger was better, but not very flavorful. Wait staff was quick to correct a few issues, and sincere about the mistakes. Unfortunately not a place Im likely to return to.
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Clay Stephens
Very tasty food and the quantity was also good, but too expensive for 4 stars. I had looked at their online menu before going there, and everything is about 75 cents more than what their online menu says, so be prepared for that. This would be a really good place if their prices were reduced about $2.00 per item, but until that happens this is only worth going to once in a blue moon.
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Naomi Horn
Good food (I got the 50/50 Western) The service seemed slow for how few people were inside. My main complaint is with the bathrooms. They were a little dirty, catch-up on the sink etc. The paper towel dispenser is located above the toilet, where your hands drip water on the seat as you are getting the paper towels. A little gross.
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Syd H
Food is usually pretty awesome, though its not a good place to go on a lunch break. Waited 30 minutes in hopes of receiving at least water, but the servers were busy and we didnt get anything. Seemed to be forgotten. Ended up leaving so I could at least get something food-like before I had to be back at work. Wont be back, sadly.
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Tammy Wik
Friendly service. Pretty much everything housemade and vegan options available! Service is a bit slow, but if you order some of the fantastic fried pickles or a basket of sweet potato fries, you wont miss d the wait. Atmosphere is casual, but they were accommodating to our large group with shifting size.
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Robin Schar
First time in. The food is good. My burger was undercooked, the owner was great about it offered me many alternatives agreed to just not charge me. He spoke with his cooks & wait staff right on the spot. Invited me back told me he would treat me right. Next time Im in the area I will stop in.
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darren osburn
Great burgers and sandwiches. I try to come here when Im in Albany. Only negative is Ive been forgotten here and had to wait a while. Food has always been stellar tbough. The picture is a burger with 2 grilled cheese sandwiches as the buns. I needed a nap immediately after eating it.
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A Private User
Best burgers in the area. One complaint is theyre not open Sundays, but otherwise amazing. The burgers are always as you order them, the staff is helpful and quick, and everything is delicious. And the prices are reasonable, considering the quality burgers youre getting.
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Doug Otis
Everything is hand made and very fresh. Best chocolate malt milkshake and burger Ive ever had. Awesome service too! I encourage anybody to get to know the owners, they are incredibly nice people.
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Michael Riccitelli
I frequent First Burger for lunch. I usually get a daily special which never lets me down. The creativity never ceases to astound me. Service is always great and the atmosphere is comfortable.
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A Private User
We tried First Burger tonight and are glad we did. They burgers were great! We tried the onion rings, they were delicious with the special sauce. We will definitely go back & we highly recommend.
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Nic Bowman
Always delicious. Sad that they did away with there loyalty program...but it wont change my overall sentiment of the being one of my favorite burger places. Fresh. Local.
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Kevin Beick
Ive been here once. Bacon Guac burger was excellent and I enjoyed the fries very much as well. The Oreo milkshake was average. The waitress was friendly and attentive.