Address: | 1059 Graham Rd, Stow, OH 44224, USA |
Phone: | +1 330-922-8006 |
Site: | panerabread.com |
Rating: | 4 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–8PM |
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Alexandria Forte
I really love this restaurant (because its the only one that has a drive thru). But honestly I feel the customer service has been lacking. I ordered a French toast bagel, mango smoothie with whip cream and a banana. First the banana wasnt ripe. Secondly my bagel was tossed in the bag sloppy, and they forgot my knife for the butter. When she presented me with my smoothie , it did not have the whip cream I ordered . So I had to wait for her to change the lid. My total came to $6.98. Its really a pain, when issues like this happen, because its almost not worth going through, the drive through.
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kris gallagher
This is one of the better Paneras in this area but they need to work on training. I wasnt asked if I had a Panera card and when I chose to use my reward the cashier forgot to subtract it. She seemed in a hurry but there was no-one else in line. The bagels are consistently burnt around the edges. Turn down the toaster please. As for their bread it is good particularly the baguettes. However, I agree the prices are getting a little out of hand. They are approaching, and in some cases surpassing the price of a sit down restaurant.
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Carlie French
I visited this location last night, 2/7/16, only to find that they had closed two hours early. They had a sign posted on their drive-thru speaker saying they had closed at 6PM (instead of the usual 8PM). This is a huge pet peeve of mine- businesses that do not follow their posted hours, especially large businesses that are part of a chain. Now that I know that they cant be trusted to be open when they say they will, I will be much less likely to try to visit them. I dont enjoy wasting my time.
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Sharon Blackford
Panera has always been my go to for quality food. Not so today. Ordered a Chinese chicken salad to go...... Had to search to find the chicken. Not much chicken but ample plus pineapple. The piece if bread they provided was so stale and hard...unedible! Looks like quality control is lacking.
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Rob P
I have to say that I have been to this Panera many times and they are so polite while giving you great service. I find myself driving a way thinking about how fast there service was plus the food is always fresh and amazing!! The management needs a raise!!
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Lindsay Little
I love this Panera more than others because there is a drive thru! However, I have received numerous wrong orders from here and after waiting in a dinner line with a young child I usually dont want to get BACK in line. Otherwise it is a good location
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Jennifer Lowry
They have a lot of work to do on their drive thru. Missing orders, then while they scramble to fix it everyone elses food gets cold. They never remember the extra items, i.e. cheese for the french onion soup, butter for the baguette.
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Westley Lincicome
Daily regular at this location, service has always been fantastic. They know my coffee and lunch order the second I walk in. Jeff the manager is awesome at training his employees and everyone is always lively! Highly recommended!
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Alan H
The food and service is always good. However I went there because my broadband was down at home. I was not able to connect to their open network. Although I was able to connect to someones open hotspot.
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Connor Sullivan
Food is good but never great service is good but doesnt stand out... what does is the prices.... its crazy what thy charge. I keep going but every time I wonder why
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Donovan LaDuke
Decent atmosphere and good customer service. Food is good and the one time I had an issue they went above and beyond to replace the food item in question.
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Angel Obrien
Overpriced for what they serve. It was better years and years ago when they first opened. Now the prices have gone up and the quality has gone down
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Kiel Donelson
Clean, fast, quiet even when full of people. I stop in fairly often not only for convenience, but also because of friendly service and good food.
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Tristan Smith
They forgot to give me my order then when it arrived the avocado wasnt ripe. The manager was happy to help right the situation though
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Nanette Sigel
Love the drive thru. However, it leaves the front counter short staffed and causes a delay of service to the walk in customers.
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Cyndi Boone
Food is good, service okay. Really depends on who you get. They messed up my orders multiple times. Can be a huge hassle.
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52bluestreak
Good food but expensive. Service is friendly. Sometimes they do forget food in to go orders but if you call they resolve
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Ellen K. Martin
Awesome service at this Panera location! I also like that they are working to remove additives from their foods.
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Tom Khoury
Very friendly and patient with my large order. They made sure to offer all the extra (napkins, forks, etc.).
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Shelly Johns
Friendly happy service and a clean comfortable environment to dine. Food was great and always consistent.
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Alberto Salin
Buona scelta e cibo ottimo
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Toxicdeath 101
Try the Mac and cheese it is the best, clean, interesting architecture and nice people
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Joseph Luscre
My pick two, grilled cheese and tomato soup, tasty but a little on the small size.
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David Luscre
The food is okay. Nothing special at all, and many times they screw up the order.
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Barbara Turner
Prices are high and they hire very young people some are nice some arent
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Steve Parton
Very convenient and accommodates my corporate orders in a timely manner.
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Emily Pagonis
Id like to say that the broccoli cheese soup is the best. Great service!
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Jawa Vartenuk
Always top notch. Quick service, clean restaurant and delicious food.
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Ellie S
Friendly staff. One of the better paneras I have been to.
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Scott
Great food. Waitstaff is very pleasant and courteous.
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Colton Foster
Great food, friendly service, enjoyable atmosphere
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Mstryna washington
Didnt like the Turkey sandwich but love the salad
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Vidyadhar Vadathya
Fresh and delicious food. Should try the bread
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Laura Troyer
Great food and nice kids working there.
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Melissa Cunert
Always a go to for soup and sandwiches.
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Laura Ljubanovic
Love their food priced alittle high
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heather king
Goodad place, good service and vibe
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Jennifer B
Fantastic service, healthy food!!!
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Dorothy Novilla
Excellent, kind, and fast service!
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Toni Newman
I love Panera. Never disappointed
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Clint M
Nice, standard and clean Panera
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Sarah Smith
Overpriced, tiny sandwiches.
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Nancy Montes
Great food! great service!
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Deborah Golden
The food is always good
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Susan Brazalovics
Very friendly staff.
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Kathy Caputo
My coffee was cold
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Tonia Morris
I love Panera!!
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Bradley Sinick
Great service
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Kevin Gliebe
A nice Panera.
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Sulaiman M.A
A cozy place!
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Cyros Strickland
Good service.
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Domenic Scacchitti
Good overall
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Carla Smith
great food.
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Njames b
Great food
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Yvette Bolden
Everything
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Kathy Just
Cozy place
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Doug L.
Yum yum.
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Jim Huss
Its ok
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Melissa Percic
Salty