Address: | 525 E Market St, Akron, OH 44304, USA |
Phone: | +1 330-869-4909 |
Site: | starbucks.com |
Rating: | 1.8 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 6AM–10PM |
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Gemma Astley
I want to love this location because all the staff are friendly and good at their jobs. Sadly, the location is awkward, and the parking lot and drive thru layout is cramped. Torn between 3 stars and 4, settling on the higher rating because I dont want the staff to be penalized for poor reviews. They really do a good job here when it comes to service. I was served by Megan at the drive thru today, and she had a great upbeat attitude and a genuine smile. Great flat white too! So staff A+, whoever designed this place F.
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Lorraine Jacobs
I usually stop at this one on my route to work in the afternoons... As i was getting my coffee an employee or manager idk... Bluntly stated to me "are you the one who called complaining about the coffee tasting nasty... I was shocked at her bluntness... No ideal what this crazy lady was talking about..I do not know how they do buisness but that was very rude and not how your suppose to treat your customers... This one will never get my buisness again... I was generous with giving a one star
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Denise Hendrickson
i having been going to this location for a 4 years. It used to be fabulous but its really gone down hill with service and keeping good staff that shows care to their customers. Starbuckbucks was really cut above and thats why they rose above most of the coffe shops but in the last 9 months Ive noticed they are getting too comfortable and have forgotten that the customers are the reason for their success. We love you Starbucks but wake up and smell the coffee!!!
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Sarah Dhinojwala
Love this staff, the area and the service. The only sucky part of it is the design layout. Whoever designed the layout was not thinking straight. The drive through line is large at times and blocks parking spots, and people trying to get out of it. Its a small space they bought but the design is just horrible. Other than that though I love going to this Starbucks (on times its not so busy)
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tracey little
My morning ritual to start my busy days off with a smile is to visit this location for a coffee and breakfast sandwich . Unfortunately my experience this morning was HUMILIATING! Due to a Barista that lacks communication skills! Im disappointed that I will have to find another location to give my hard earned money too... They aint cheap ... So I can walk out with dignity! WTF
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Jcomp Recycling
Inconsistency is beyond ones tolerance applies to both customer service and quality of drinks. Called corporation wants to send gift card to compensate I politely rejected the idea. Been going to circle K across the street for the price the quality of experience meets the value of my dollar, plus a big smile from the clerk in the morning is just a big plus.
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Ashley McLaughlin
The location, parking lot, and use of space are absolutely terrible. Have been 3x, keep trying to give it a chance and now Im done. Whoever planned that parking lot did an absolutely terrible job and as such, it affects service, convenience, and the entire experience. Only redeeming quality is a nice, friendly staff of baristas.
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Estelle Mullender
I stop here often at the drive thru. I love this place. The baristas are always pleasant, my frapps are very yummy, and i have had no problem driving through this tiny space with my big car because they have it down to a science how to travel through the property.
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Tritti Siengchum
It used to be so nice in the previous location but once they moved here many things have changed. The driveway design is crazy. So many staffs but drinks come out so slowly. Newer staff does really pay attention and borderline being rude.
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Sara Avalos
This location is such a let down. Drinks are never properly made (its been 7 times now) a simple iced coffee taste like water at this location. Drive thru always moves quickly, but Id rather wait if it meant better quality!
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Helen Iskow
Love Starbuck. The only thing I can say is make sure your coffees hot if you want hot coffee. Some time in the early morning it not hot enough when they just open. Otherwise I love the coffee, teas and bakery goods.
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Nikhil Shringarpurey
This should not be called a Starbucks. Cheap equipment, wrong pastries, and totally weak selection of coffee drinks. Only go if you want a good reminder of how good *every other Starbucks in the area* is.
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Damiean Tucker
Parking lot is small. Its definitely better than the old location A great benefit is the drive-thru. Employees are nice and always make suggestions for those of us who cant make up their minds.
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Gary Goodman
Big store, several sections + small patio. Very cramped parking, especially when delivery truck. Friendly staff and friendly customers. I got a 1# Sumatra and venti (large) Pikes. Mmmmm
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Christina Wooten
I love the staff, everyone was extremely friendly, made my drinks correct and its in a nice location. They Evan gave out free infused tea one day in july. They love their customers!
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Barbara Brown
Baristas are always very pleasant and smiling, always refreshing to see smiles!!!!! Location is small and parking can be tough, but its my favorite place to study! <3
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Jason Baltes
Nothing like eating a bagel with butter.. they were out of cream cheese and only had cinnamon raisin bagels. Thanks for the the over priced bread and latte
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R McKee
Parking lot is a nightmare because of the drive -thru. Staff are good, layout it conducive to flow even though theres not much space, & plenty of seating.
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Tommy Canter
Parking lot is an absolute mess. Give yourself lots of time to maneuver around. Otherwise, staff is friendly and fast, a good Starbucks.
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Evan Martin
Wonderful new Starbucks. Very spacious, very comfy, and very nice. This is one of my favorite Starbucks in Akron. Well done, Starbucks.
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Eric Heller
Horrible parking, drive through and over location. Being in an old Wendys store doesnt help much for the "comfy" feel.
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Payton bellak
They made the drinks very fast but it was a little bit cramped the tables where very close together
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Aviad I
Huge line. Who designed the parking lot??? the drive through line blocks customer parking.
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Francesco
Friendly and smiling crew makes coffee even better. Thank you guys. Tables outside a plus!
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Dan Heatherly
Standard Starbucks. The baristas here are friendly and your drink is made pretty quickly.
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Rick Wittkopp
Drive thru is obviously the main driver. Inside is a very strange and closed design.
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Nathan Keith
Busy location. They push you through. No warm feelings like other Starbucks.
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Timothy Ostrander
Horrible layout. 1 lane driveway for walk ins and drive through. Nightmare.
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Patrick Zbašnik
The location is small, but they make very good use of the space they have!
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Gabby Dorsey
The Starbucks was fast and clean and the service was great!
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soysauce
Great drivethrough, nice workers, fast making of drinks!
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Tracie Pohlman
Really friendly people! Quick service. love Starbucks
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Sylvester Bodon
The best Starbucks in town... everyone is so friendly!
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N M
Such a nice new place! Service was quick!
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Paula Apley
Mornings cant start without a green tea
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Pastry chef Johnson
Great place to get coffee and study
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Smaranda Ene
Go to the hospital cafeteria instead
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Gary Barker
Complete renovation of old Wendys.
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Robert Miller
I am addicted to Starbucks lattes.
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lady romero
Love this place great service
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LaTonya Myers
Great for small meet & greets
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Chris Weldon
Nice new store, good service
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Mike Cathey
This is not a real Starbucks
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Jeff Nielson
wish they still had sofas.
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lyle sears
wonderful employees
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jess jessjess41
I love this chain
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loren zenmaricela
What a treat
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蒸籠 huang
ilove coffe
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Brandon H
Good coffee
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David Cebula