Chipotle Mexican Grill
| Address: | 10711 Fremont Pike, Perrysburg, OH 43551, USA |
| Phone: | +1 419-872-2412 |
| Site: | chipotle.com |
| Rating: | 3.9 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
Location
Photos 44
Reviews 19
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Ryan Shircliff
Food good. Customer service is terrible. Go in about 2 times a week and every time its the same thing. Theres a line out the door because only one person is working the line and only one person is on the register. They are almost always out of products as well. Chicken, sour cream, cheese, you name it and If they arent out of it theres a 10 minute wait to get it. Portions are ALWAYS smaller than other locations. I typically have to ask for triple meat to get the normal double meat portion anywhere else. There are always 4-5 people in the back area messing around and employees from the front are always screaming at people in the back. Clearly the place has no legit management and theres rarely a good experience going in adn out of there.
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Miranda Hermes
I actually live in Perrysburg and I will literally drive all the way to Maumee to get my Chipotle fixed because how bad the Perrysburg Chipotle sucks. I am a huge Chipotle fan and then theyre frequently during the week but Perrysburg staff hardly gives you any food at all its more like an appetizer than a meal I feel like they skimp on every single thing that you asked to put on your burrito whereas Maumee fills your whole bowl up. I literally avoid the sapote in Perrysburg at all cost because of this and the staff dont care at all and give you dirty looks if you ask for a little bit of extra rice
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kez potts
So I decided to give this location another chance recently, and it was probably even worse than before. service is slow, the only people that did seem to work fast either were not on the line very much or (were no longer there from last time I went there, hopefully just not on shift when I went in recently). The food was still not as good as the maumee location. Portions seem to have gotten smaller too. Super fatty not chewable meat is not something you should serve. I love chipotle but Im done going to this one.
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Shaun Harris
Im not sure how all this other reviewers had such terrible experience. Every time Ive gone to this location Ive never been disappointed. Given I have been there when they ran out of stuff but I understand things happen and its not the end of the world. These people are serving food so we dont have to cook for ourselves. Maybe give them some respect. Also the foods amazing and Ill continue to keep returning. Is there an option for a sixth star???
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Katie Motter
Ive eaten at this location twice now. The first time was one of the best fast food experiences Ive ever had. Portion was right on, it was hot, and tasted perfect. Second time the portion was a little low on my steak and I was told it would cost more to have extra added... Overall, I think this location is great. The guy who made my food even made a chili pepper out of my taco shell wrapped in tin foil!
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Brian Toon
Ive given this location numerous chances and it has always been disappointing. The quality of the food here (especially the meat) is very inconsistent. They are often out of different ingredients and I have even had undercooked rice here more than once. Not to mention, the majority of the time there is a very long and slow moving line. If you want Chipotle, dont go to this one.
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Jared Kaelber
Greatly improved on their quality since opening. Used to provide tiny portions and were slow, but have definitely gotten much better on both fronts. We will usually still choose the Maumee location over this one due to the portions/price value and they sometimes reward us with a Buy One Get One for coming as often as we do, but it is getting closer to be the same experience.
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Dean Mohr
Service here is almost always lightning quick. Some locations seem to be hot and cold; I almost always get through even a long line within a few minutes. Food usually tastes fine, just like every other chipotle. The only complication seems to be when I ask for "just a little" of something. Namely sour cream. That somehow always turns into a full spoonful.
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VaKiba Edwards
I, too, have given this location more chances than I should have. The portions given are not comparable to other locations Ive been to. In addition, I have felt rushed and food quality is not up to par. Sad, that this location is right off of 75/475 as you may want to rush in on your way to or from the area. If you do, prepare for disappointment.
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Meghan Elizabeth
It wasnt really busy, but could have been after a rush, however employees would rather cut up and joke around for 20 minutes instead of clean the front of the store. It was wayyyyy dirty. I work in a restaurant and I would never let my customers see it like that for so long. The food was great though and the bathroom was clean.
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Amy Lower
We had our wedding catered by this Chipotle location and it was amazing. It took less than 5 minutes to set up. When we went to pick up the food there was less than a 10 minute delay and the manager gave us a discount for the inconvenience. The food was great and all of our guests loved it! Thank you Perrysburg Chipotle!
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Lisa Miller
Skip this location and go to Maumee. The Maumee location is always fast and are customer friendly. The Perrysburg location is SLOW and customer service is VERY POOR. There is no sense of urgency and no regard for the customer here. If you dont mind bad attitudes and slow service, the food here is fine.
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Dustin Sabo
Typical Chipotle goodness food wise but this location always seem to be so slow compared to all other Chipotle locations. Also, they skimp on the guac when you get it in a cup (constantly an air pocket at the bottom) so I recommend having it put on your burrito/bowl to get your moneys worth, if possible.
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Matt Brusoe
Good food and they usually cycle through the line pretty quickly. I would like better seating in there (and all of their restaurants) as well as different drink options maybe. Aside from that, its generally good every time I go and the employees seem friendly
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Mary Hill
Although this is your typical good Chipotle food, I know 3 different people living in Perrysburg who still drive to Maumee simply due to the difference in portion sizes. Hopefully, its only because theyre new and will be more generous in the future.
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kez potts
I would go to any of the other Chipotles over this one. Especially the Maumee location. From observation workers did not seem to be treated well by the higher ups and the food was just not as satisfying as Ive had from other chipotle restaurants.
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Lindsay Tusing
The workers at this location are not very friendly and everytime I go to this location theyre out of something. One time they were out of lettuce and another time they were out of burritos and sour cream and they dont do anything to make up for it
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Brianna McCrory
In restaurant, staff is very friendly and service is good. I do a lot of carry out orders from this location, and they are accurate probably 70% of the time. We tend to get mix ups with taco orders. Other than that, a good Chipotle location.
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Isaul Gonzalez
Words "Mexican" food ever if you dont want rice you are screw because they put so little meat on your burrito they have no onions or cilantro choice and on top of your very poor and litle burrito if I want guacamole it is 1.95 extra sucks.
