Address: | 412 Bacon Rd, Painesville, OH 44077, USA |
Phone: | +1 440-227-7145 |
Rating: | 4.7 |
Working: | Closed 12–8PM 12–8PM 12–8PM 12–8PM 12–8PM Closed |
AN
Angela Jarvis
I called on a Tuesday to place an order for Saturday, I was told to call back Wednesday. When I called Wednesday I was told they were already full for Saturday. Which I understand businesss get busy. The lady who answered my original call was rude and an acted like she didnt want to be bothered with my order. I have never called previously to place an order. You need to step up your customer service. About the cupcakes, they need to be fresher. I buy cupcakes often, but after I was treated that way, probably not so much. I am not one to leave bad reviews, I like supporting local businesses and see them thrive. You also have to treat your customers good. If you cant do a certain order, make it very clear what you can do or what the stipulations are. I dont think my order was unreasonable. It was for a dozen cupcakes with a certain flavor. Step it up, watch your tone, treat your customers how you want to be treated. Kindness goes along way.
CH
Christy Riley
I love the cupcakes, but the last few times I have tried to do a special order they were unable to do it. They forgot my order the first time. The second time they said they should be able to make them. The next day they called and said they were unable to make them. They need 72 hours in advance for special orders. The person I spoke to previously did not mention 72 hours were needed in advance. This is so frustrating.
BR
Brandy Wyne
Fresh, well-priced, standard flavors plus monthly and daily special flavors, locally owned. Follow them on Facebook and when they post their flavor of the day; if you cant make it there until later but are sure you want some, you can ask them to hold a few for you in the comments. Not to miss: Lemon drop cupcakes, any cupcake with peanut butter frosting, and carrot cake cake pops.
CA
carol buco
We had the cupcakes for our daughters wedding. They were fabulous in both taste and design! Wendy did a beautiful job from our tasting last year until the final finish of Saturday night, she had them set up and ready as promised. We highly recommend this as the cupcake place to go for your daily and party sweets!
AM
Amanda Naso
I love their cupcakes, but the last 3 or 4 times Ive stopped there, theyve been closed. Ive stopped well before 8pm. Last week I stopped at about 5pm, and they were closed. I assume they are selling out, but I would think they would then adjust their volume to last throughout the day.
DO
Donna Arndt
They are decorated very nicely, frosting is always great and I agree with other reviewer that the peanut butter cream is best I have had, but their cake is always coarse and does not seem fresh.
AM
Amy Dasinger
We absolutely love this place. Best cupcakes around. We wish youd open earlier. So many of us would love to stop for coffee and muffins on the way to work.
JE
Jennifer Pinelli
They have some of the best peanut butter buttercream Ive ever had. The cupcakes all have a lovely design and the people there are always very sweet.
LE
Leeann B
There is always a great selection and the cupcakes are always fresh! The service is always incrediblely down home friendly! Love it!
AL
Alfredo Molina
SIMPLY AMAZING, not artificial flavoring, everything was great. You can tell there is a lot of love in these cupcakes.
AN
Angela Cabrera
Best cupcakes in town! A must have. Daily specials, cake pops, and pretzels. AMAZING wedding cupcake displays.
KA
kaplan t
If you havent tried this place your only punishing your self, I mean it stop looking and go inside!!!!!
LI
Lindsy Coon
The cupcakes are beautiful and tasty. Wendy, the owner, is a fantastically nice person
ZA
Zach Fisher
Great cupcakes. Very unique to the area. Owner is quite nice
EL
Elizabeth Collins
Best Cupcakes and Cake-pops Ever!!
BO
Bob Sears
Awesome cupcakes.