Address: | 13114 Shaker Square, Cleveland, OH 44120, USA |
Phone: | +1 216-991-2035 |
Site: | senortequilashakersq.com |
Rating: | 3.8 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11:30AM–10PM |
SA
Salud De La Vega
No es como antes ahora hay mal serviciotarda mucho la comida no atienden ala clientela como se debe la administración del mánager da mucho que desear la atención es malísima tanto delas mesetas como del mánager exigen propina aparte del mal servicio y casi corren a la clientela del lugar eso para mi en un Restaurant mexicano como este cuenta mucho hay como mucho racismo contra la gente de color como para la gente hispana tanto en la clientela como en el personal que trabaja en este sitio yo no recomiendo este sitio para ir a comer el mánager simplemente no es una persona adaptable pAra llevar este lugar así cargo no lo recomiendo es muy caro y demasiado incómodo su personal femenino es pésimo da mucho que desear la comida está bien pero lo malo es la atención es muy mala no lo recomiendo ni para eventos ni reuniones familiares
LI
Lisa White
I would have totally have given Senior Tequila like a Hugely high 5 BEFORE TODAY!! TODAY they GET 1 stars. HORRIBLE SERVICE today. To get any kind of service or attention you had to know someone! The previous AWESOME bartender that waited on us before didnt even acknowledge us TODAY. I ordered food that NEVER came! Ohhh please dont forget the Super weak drinks. On out first visit half of a Margarita gave me a slight buzz. However, today I had to drink 2 to even feel anything! I TOTALLY dislike the idea of you watering down my 9.00 Margarita to get more money. No acknowledgement, no water, no silverware, service with an ATTITUDE sucky drinks and no food totally equal a former patron on my eyes! There are far TOO places in this day and age who would have been happy to have my 23.73. I did get the food for free ONLY because when I asked for the check he remembered my order. He did comp it However I would have preferred to have my food while drinking as I was STARVING!!
EL
Elizabeth Kohr
Every time I have gone in there they take forever to serve us, and usually there are only 2 other tables. But I have held my tongue because despite their terrible service the food is delicious. But tonight I am incredibly frustrated. I put a take out order in and not only did I double check over the phone but had my friend who picked it up ask again if everything was there. I sit down to eat and they messed up my order completely. So, with 15 minutes left before close I called them back to see if they would remake it or refund me my money. After explaining the situation to the woman on the phone she tells me the kitchen is closed and hung up on me. I can honestly say I will never be bringing my business there again and neither should anyone else. If they cannot hire capable people to give even a mediocre customer experience then they dont deserve to remain open.
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Douglas Crowder
Most Mexican restaurants are more or less the same. Senor Tequila isnt special as far as Mexican restaurants go, but it is a good option for a decent Mexican meal. My friend says that the food is exactly like the food in Mexico City, except less spicy. The margaritas are great. The wait staff can be great, or a little slow. But, they are all friendly.
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David Budzik
Came here for the first time for a business lunch. The atmosphere was very pleasant and the staff was very attentive to our needs! The stuffed chile was the best that Ive ever had, and the sauce was amazing! I will be back numerous times, highly recommended!
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Kaitlyn Glover
This is our favorite Mexican place in Cleveland. The food is always good and comes out quickly. The margaritas can be hit or miss, but the staff is always willing to fix a mistake. Well come here as long as theyre open.
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Yvonne R.
I am visiting family all the way from Miami. And i must say the food is very good. The waiter was very nice, to be by her self until the manager came in to help, my family and I had a good time. Thank you, :)
JA
JAY COLEMAN
Server acted like she never seen young black people in love before.No Worries I tipped you guys too many onions not enough meat on my burrito(s).Didnt even ask if we wanted beverages just brought water.
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Andy Mathay
Always have a solid experience coming here. Was there in a Friday night and it was busy. Shaker Square had excellent energy. Devoured two enchiladas with rice and beans. Thoroughly solid comfort food.
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Bernita Sherrell
Its Christmas Eve , and the gentleman were very kind hospitable even though they were closing early for the holiday. I cant wait to return after the holidays. Exceptional service, and great food!
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Parisia Campbell
So Im seating here now and we get seated first then another table so she take the chips to the other table first my kid say mommy calm down so Im like ok ok Im but where are our menus
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Rain Burnside
Manager was very rude service was extremely slow an no one speak good english hour wait on food an it was not busy very bad customer service would not recommend this place
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Jonathan Dotson
Decent food at a reasonable price, only issue that I have is about a quarter of the time my phone in order will be slightly off, such as bean burritos instead of beef.
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April Peters
My Daughter had been there before,So she Decided to take me and we had a Really Great time, The Food and Drinks were Amazing, Definitely going Back Again!!!!
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Jeff Faber
Not bad, was able to accommodate our large party, but the service was a bit slow and I got sick afterwords(Which in fairness may be due to the tequila)
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Roberta Harter
This is my go to Mexican place. Friendly staff, quick service, awesome margaritas. Havent had anything yet that I didnt enjoy. Convenient parking.
CA
Camille Perez
The food was great! I loved it. Decorations arent that awesome but the staff tried their best to be nice. Im craving for their food at the momentx
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Jasmine W
They dont care about customer service.... instead of solving the problem they tell you they will cancel your order and you can leave
JA
Jay Grandhi
Food slightly above average for this type of restaurant. Price is good. Very cheesy mexican decor, but pulls it of in a good way.
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Abe Sabersky
Food was terrible. Beans were canned, rice from a box, and the ceviche tasted like chum. Save your money and get Taco Bell.
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Bryon Tello
Good food good price, Ive ate here before and it has always been good. Service can be slow but at least its good.
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Luz Delgado
IVery went to the one on Shaker Heights in Cleveland and i recommend it good attendance and food and very clean
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Brittany Johnson
Got the quesidilla relleana or something not what I expected but still very good and great price for the portion
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Cory Hoskins
Price was ok but the service tonight was poor! Took almost an hour from appetizers to meal to be served!
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Rebecca Riffle
This is the best Mexican food in Cleveland. Hands down!! Great atmosphere. Nice staff. Quick service.
LU
Lurlynn Sledge
Friendly service & the food was delicious!? Reminded me of El Myra Street back home in Cali!
CA
Candice Linder
Terrible food... and even worst service!!! I will never spend another dollar here.
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Anass Elbekkari
Delicious food. Friendly environment. Reasonable price. Definitely going back.
PA
Palm Springs
Dump and very rude manager! Ignorant. Racist and not very quality
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Jessica Chapman- Martinez
Family-friendly environment, delicious food and creative drinks!
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Mary Merles
Very good food would recommend it to anyone!!!!!!!!!
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Diamond Washington
The food was cold and the service was terrible.
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Andrea Bliss
Service was pretty good and the food wasnt bad.
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Alexander Story
Food is always great and so is the service.
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Clayton Blackwell
Good food. Nice decorations on the inside.