Address: | 2500 E Main St, Bexley, OH 43209, USA |
Phone: | +1 614-231-7366 |
Site: | penn-station.com |
Rating: | 4.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 12–8PM |
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Hotep ToYou
Nearly two weeks ago- I placed an order, that was a part of a rather large group order. Although it was listed on my receipt as paid- an item from my order was missing. I phoned the store, and spoke with Ryan- a man who identified himself as the store manager. When I shared with Ryan the purpose for my call, he said that no way did he- or could he ever (thats right ever) , make a mistake like that. When I asked "ever?" Ryan with full conviction in his voice stated - it was impossible that everything (over 22 items) that was ordered, wasnt with the order. Hmmm... While I applaud those who possess a healthy sense of self, as Ryan seemingly does - I have to say that, no one...and I do mean no one -is infallible, and or lives their life without error of some kind. LOL and SMH- Oh Ryan, if only... That same day, I phoned corporate to voice my concern, and my complaint. I was told by a very friendly woman that I would receive a phone call from the store owner. Again- that was nearly two weeks ago, and nada. I phoned again today, and was told the very same thing (Youll receive a call from Glenn/Glynn the owner), by what sounded like the very same courteous CS rep on the phone. Well see... #gonearethedays...
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Kelly Patrick
I usually never have a problem when I order other than the staff being some of the rudest people I have ever met. But today I placed a carry out over the phone, which I always do because I live 20 minutes away. I ordered a chicken teriyaki and when I got home it was a chicken parmesan. I called to see if I could have a sandwich credited to me because I WILL NOT eat a chicken parmesan and I also did not want to drive the 20 minutes there and 20 minutes back again. The person on the phone said there was nothing they could do for me unless I brought the sandwich back. Which is ridiculous. So now Im out money for food that is now in the garbage and out more money for the additional food Im about to buy from somewhere closer. I will never spend my money here again.
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kevin Schmidt
A decent chain store sub, nothing super special about them. Only reason they are getting 4 stars over 3 is because the one kid at the counter suggested I try something and now it is my favorite subject.
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Rich Campoamor
Depends on whether the manager is on duty as to whether you will get what you ordered or not. If you walk in the door and the music is blasting, go elsewhere, you are not going to get good service.
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Monique Thomas
Love it....the service was great and they employees were super nice to my girls. It was my girls first time and they loved it more than subway.....great job Penn Station
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A Private User
Even if the food wasnt fantastic (which it is) I would go back because they have the friendliest service Ive ever experienced!
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John Reichard
Good food, great service, cannot complain. I will chose Penn Station over any other sub shop in the area hands down.
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Chelle A.
Best subs. I love the artichoke sub! I love the ppl who work here, always very welcoming and remember what I like!
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SuperJahobo
Fries are top-notch, and have a savory and nutty flavor. The cookies are also excellent, and are made fresh.
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Davis Gray
The sandwiches and fresh cut fries were great, but it was the value that got Penn station its fifth star!
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Tim Reid
Expensive, but quality. This particular location is run very well. The GM is really great.
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Anthony Klein
good service but never fast. not good if you are in a hurry to get in and out
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stephanie kirby
I love it but so does everyone else so there is usually a wait
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wonder haygood
Its always slow service but the sandwich is worth the wait
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Raynita McGowan
I love this place! Fresh cut fries and homemade lemonade
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Shion Gardner
Awesome food and service. My familys favorite sub spot.
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Wendell tolber
Great sandwiches. Nice quiet atmosphere. Quick Service
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Schavorr Patton
This has been an long favorite of mine!!! Great food!!
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Tonia Smalley
Food was fresh. Staff courteous. Bit pricey but tasty.
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Quan Van
Good for what it was, just isnt anything special
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Paula Selke
Mmmmmm... so delicious and service was good
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DJ Schleich
One of the best cheese steaks you can get!
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Derek Lobedan
Expensive but good Philly cheese steak.
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Michael Aquino
Little over priced but great food.
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Kei Cousins-Dampier
Amazing subs and great service
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Amanda Morgan
The employees are ignorant
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carmalita geter
Great food and service
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Kerah Murphy
Love the bread and subs
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Jeff Wygum
Tasty hot sandwiches!
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katrina white
Good Food and Fast
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Neal Chaney
Artichoke sub ftw
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slay aly
Great food!!
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Joseph Himmelspach
Great food
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Darlene Lewis
Good subs
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Charlene Miles
Awesome
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ALICIA DALE
The bomb
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Q Lee