Address: | 21 Van Campen Blvd, Wilmington, NC 28403, USA |
Phone: | +1 910-794-1162 |
Site: | locations.crackerbarrel.com |
Rating: | 4.2 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–11PM 6AM–11PM 6AM–10PM |
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Brooke Maukdin
I had the worst experience at this Cracker Barrel tonight. I personally love Cracker Barrel and eat there quite often, however at this location I had the worst experience. I ordered the grilled chicken tenderloins, as they are my favorite dish from this restaurant. As I go to cut into my chicken, the chicken was COMPLETELY raw. Not just pink, but raw meat, raw enough to where you can visibly see the striations of the chickens muscle. I was disgusted. My boyfriend went to get the waitress, she came over and she made it out like it was not a big deal and proceeded to ask me if I wanted her to bring out a new plate, AS IF KEEPING IT ON THE SAME PLATE WOULD BE OKAY. I was and am still furious. I currently major in nutrition, so I do not take things like this lightly. Raw chicken is serious and consuming it will cause serious illness. Contamination of salmonella is serious and can easily contaminate anything it is in contact with. I lost all appetite but decided to try to eat a few vegetables. While trying to scarf down this food, I waited, thinking the manager would have acknowledged the issue and would have discussed the problem with me, but nothing else was said; not to mention we were STILL charged for the food. The waitress took the plate and said nothing more of the issue. Who knows what could or probably was contaminated in the back. This is disgusting and I will never eat at this restaurant again. There is very poor management and the issue should have been addressed more than it was; brushing it off with a smile does nothing in this situation. So in all, this place is horrible and I would advise everyone that eats there to check their chicken.
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Samantha Ingram
Im very disappointed with the food and customer service at this location. Staff was rude & food was very unsatisfied! For starters, I had a group of 8 people for dinner. They sat us at a table that only accounted 6 people and placed two chairs at the ends of the table. Leaving us NO table space for such a large group. So I asked if we may bring a extra table of 2 to give a little more table space for such a large group. She refused and said that she couldnt do that. Then....we ordered drinks and dinner. We only received one refill the entire time being there. Our glasses were empty the entire time we were there. When she did refill tea was room temperature, NO ICE! Keep in mind when I decide to spend $2.79 for a glass of tea I would expect you to refill it quite frequently. Lastly....as we FINALLY got our food. Already upset due to the table and the drink incident, trying to overlook it and enjoy my dinner. I got the hamburger plate with mashed potatoes topped with gravy. The hamburger was SO dry they didnt add the gravy like I asked. By the time they did my steak was not only dry but cold. Still no drink to wash down the dry meat. My husband got the buttermilk oven roasted chicken with a sweet potato. The chicken had NO flavor. No signs of BUTTERMILK or seasoning. I sincerely have had frozen meals better than the food I received. Sadly. I wouldnt recommend them for a dinner that is very costly for what we received.
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Nancy Mcguigan
Today a good friend and I went in for lunch after a follow up appt for his new leg amputation of two weeks... We got seated right away. The waitress we got was named Kelly. She was the best waitress Ive seen in a long while. Very attentive, but not too much. I liked her from the minute she spoke. She was very professional and down home at the same time. She was wonderful. She smiled and I feel that is important! I went up front to pay the check and my friend said he would take care of the tip. When I got back, he was smiling, I asked him why...he said...I think I made her cry...why I ask? He said I left her a $20 tip and I think it made her day!!! Awww: ) Of course it made her day! My friend stopped the manager on the way out and told him he needed to have ten more waitresses just like her! She...was that good! Kudos to Kelly!! Thank you : ) Tom and Nancy
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Lisa Mayo
Cracke Barrel has really great food. I know exactly what I like there, and just thinking about it now makes me hungry. The wait staff is always friendly, and the place is always packed. I love being able to browse while waiting for a table. The shop has fun things to look at. While waiting for my food at the table I always enjoy playing the little game on the table too. I finally got a little better at it. Cracker Barrel is somewhere you can go to count on having a good meal, at a decent price.
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Holly Witt
I love Cracker Barrel, and now they are getting out their spring and summer items. I have noticed they have no longer have skirts to match the tops you can buy there which is sad for me, when I asked the clerk about what I was seeing she agreed they no longer were going to carry skirts, but I could buy a long blouse and wear it with boots. Sorry want something less revealing at 68 years young. The food is excellent, breakfast, lunch and dinner....
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Shakeva Washington
I ordered the hamburger steak. I told the waitress that I didnt want mushrooms on mine and it was served to me with mushrooms. She takes it back to the kitchen and I guess they just scrapped the mushrooms off and it was given back to me and when I inspected it guess what I found... Mushrooms were hiding under the hamburger. Good thing Im not deadly allergic to mushrooms or they would have been a lawsuit... Js
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Ira Menard
Busy restaurant with good food! Their breakfast service is fast and reliable. On the weekends there can be a short wait for a table. Its one of the only places that serves real maple syrup with their pancakes. Large portions on most of their menu items. The breakfast sampler is a feast. If you dont mind a chain restaurant in Wilmington this is a good spot for breakfast.
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Michael Hains
Just stopped for breakfast in Wilmington nc. When the waitress took our order, she seemed to know what she was doing. When the food was brought to the table the people bring the order placed the food in front of the wrong people, and one order was completely wrong. I like crackle barrels, but will probably not be visiting one anytime tree all soon.
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David Rivera
Its hard to say anything negative about this place... except I wish I could eat there more often. :) Great Food for the Price and Portions. I love the Uncle Herschels Breakfast.. or the Haddock Dinner or the Lemon Pepper Trout... Oh yes the Burgers are great too!.. Gotta Try the Pecan Pancakes.. Oh God IM HUNGRY NOW!.. See Ya there!
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John Price
I was disappointed with our last meals at this location. The quality of your food, turkey and dressing (turkey was ok but dressing was runny and gravy like just water) and the girls country steaks were hard and over cooked. We went there because of our experience with other locations of high quality.
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Patty George
Never had such a flawless encounter From the minute we walked in the door till we paid our bill wonderful people this Cracker Barrel should be a teaching tool for all other CB stores Manager has done an excellent job with his store and employees The foods was delicious Highly recommend