Address: | 5307 Market St, Wilmington, NC 28405, USA |
Phone: | +1 910-791-1587 |
Site: | olivegarden.com |
Rating: | 4.2 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Jewel Finnerty-Hockins
If I could post no stars I would, my family visited this restaraunt on 3/31/2017, waitress ignored us the entire time, matter of fact every server and the manager did, we ordered two buy one take ones and it took forever for our waitress never brought it, paid the check no one came around. I am disappointed in the quality of service because I have never been to an Olive Garden with service this crappy. The manager never gave a crap either, the waitress came over and set our food on a table we never even sat at when we went to find a manager. I tried to get another servers attention and he ignored it too... Its really sad because we could have walked out without paying and no one would have noticed, lucky we paid that 50.00 check for the food bite didnt tip her for her crappy service.
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Dawn E
A friend and I went to this Olive Garden and the visit helped make up for two disappointing visits in other cities. We sat at the bar to eat because the restaurant was packed (it was Sunday). The bartender was friendly, knew his wine menu, and was knowledgeable about the menu. We ordered the soup or salad, entree, and dessert special that was advertised, and neither of us was disappointed. I had the Roasted garlic Alfredo with penne, and my friend had the same with whole wheat pasta. We also had a bottle of wine. The food came out of the kitchen and it was very hot. The Alfredo was thick and creamy, and wasnt dripping in butter, the penne was cooked just right. The chocolate mousse cake was delicious, and very rich. A wonderful meal for an unbeatable price!
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Dale Belanger
I was expecting much more from this highly recommended establishment. When my wife and I arrived the greeting we received was half-hearted at best with barely a hint of eye contact. The server was quick to our table and courteous however not a single server in the restaurant mustered even a remote smile, everyone looked miserable which really cut into the pleasant atmosphere offered. The bread sticks and salad were great, our bruschetta appetizer very bland, my wife had the shrimp Alfredo and described it as an over expensive Mac and cheese with mini shrimp and my chicken parmesan was run of the mill, frozen chickens cutlets with tomatos and cheese, with a side of spaghetti in a loose tomato sauce. Ive definitely had better for less.
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Jeffrey Swett
My wife (USAF Veteran) went here for the Veterans Day Special. We were not disappointed. The restaurant was VERY busy, but the staff was friendly, efficient, server was excellent, food was good. The corporate policy of a free dinner for a veteran on Veterans Day is a winner. Thank you! Update... We visited this Olive Garden several times over the past year (2014), and we returned again on Veterans Day and had another excellent experience.
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Pat Hairston
Serious training is needed with the staff that takes phone calls for orders. My husband called to order a to-go salad. He asked if it was sufficient for 2 people if they had an entree. The staff on the phone said "Depends on how much they eat." What a flippant comment from a staff member. The proper answer would be "Yes, sir, a salad for two is sufficient if you are having an entree with it." Managers train your staff.
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Perquimans Hs
Always great experience. Servers are mostly prompt and quick, and checks in with you often. The food is always cooked right and comes out hot. The salad that many patrons received with their meal has never let me down. Salad is fresh and none of the veggies appear to be old and sitting out for awhile. Great restaurant and valuable asset to Wilmington.
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amber miller
The food was amazing. But our waiter was seriously the BEST ever. He was super nice and just seemed like he genuinely loved interacting with us. We are from Indiana and he made the whole thing a wonderful experience by joking and laughing the whole time and stood and had an actual conversation with us many times while we were there.
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Laslo Almasi
Out of the last three visits here as my daughter and I were midway through our meal she had to go to the restroom and twice when we returned our table was cleared even though each time we left personal items on the table and told the wait staff not to touch it. Food was as expected but commitment to service needs assistance.
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Shirley Anne
Today is Tuesday and this restaurant was packed. I am a hungry pregnant woman. Our food was in the table in less that 20 minites. The waiter was amazing. Very attentive and quick and he topped it all by giving us a bunch of those amazing mint chocolates they give. Never going back to the Jacksonville Olive Garden.
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Heather Belanger
Salad was the best thing about dinner tonight. Brechetta appetizer had no flavor just tomato, My Shrimp Alfredo tasted like Mac and cheese with shrimp in it. For the amount of money paid this just plain lacks flavors. All of the staff have ( we hate the world looks couldnt getting a smile from anyone )
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A Private User
I get the same thing every time, so I know how it is prepared. Trish, the lady who takes to go orders, said it was not cooked the way I said it was... Of course when I got my food, it was indeed how I said. The waitresses either need to learn the menu, or better yet, LISTEN TO THE CUSTOMER!!!
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Robin Freeman
62 degrees outside, 55 degrees inside. Everyone around us was complaining about temperature and manager did not change it. Did not receive what I ordered but what I got was tasty. Server could not remember I had unsweetened tea, kept giving me sweet. Room for improvement.
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Sara Jenkins Hall
Just okay and what you expect from a chain restaurant. Server was really trying to do a good job and I appreciate this. I did get sick after eating here ( why I only gave it 3 stars.) And I didnt get the chocolate mints after our meal, something I was looking forward to.
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TONYA ISAACS
We had a great time. Our server had so much personality. They dont do anything special for birthdays anymore but our server Ricky went to the trouble of decorating a plate and lighting a candle for me. The food was incredible as always. Four stars from me. Thank you.
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Mike Rowes
Kim our waitress has the worst attitude I ever seen. She does the huffing and puffing when she came to our table. Like it was an issue we didnt order alcohol and began to roll her eyes. Worst service I have ever seen yet. Stay away from here.
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Ryan Williams
Great food and great service from the employees. Every time Ive been here they have been super accommodative and knowledgeable when helping me with my dairy allergy. Olive Garden is one of my favorite restaurants and this is a great location.
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Renae Goodson
I always enjoy Olive Garden. The food is good and the service is usually excellent. As for desserts, if you have never tasted the Lemon Cream Cake, please treat yourself to one of lifes small pleasures that is just too delicious!!
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Tori Cartier
Thank you to Olive Garden for being not only courtious towards my family even though we were right at closing time. You guys made it the "best birthday ever!" For my newly 6yr old! So from the bottom of our hearts thank you!
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Shakeva Washington
So we just left from eating here and we got the best service from our now favorite waitress Tami!!! She was awesome best service we have ever had! Its our 4 year anniversary and she made our day... I thanks Tami!!!