Address: | 414 W Market St, Greensboro, NC 27401, USA |
Phone: | +1 336-273-3810 |
Site: | bigcitypizzasubs.com |
Rating: | 2.3 |
Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–12AM 11AM–12AM Closed |
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Foxxi Mah
TERRIBLE, AWFUL AND FOUL. THIS RESTAURANT SHOULD BE ASHAMED OF THEIR OWN CREW. For this type of food, I typically order from Hungry Howies, Dominos, Papa Johns, Pizza Hut or even Fox Pizza, but this particular night I decided to try something different. I JUST SHOULDNT HAVE. First off, it took over 2 hours for my food to be delivered. I called after the first hour and was told the food would arrive in 30 minutes, that was a lie it took a little over a second hour. During the wait in the second hour I began to call the store and was repeatedly ignored and sent to Voicemail. Second, when I placed the order I requested two Sprites and asked for seasoned fries. I received two Pepsis instead and bland fries that were too cold to eat. That actually was my Third point, the food was freezing. Even the aluminum was cold. So the delivery guy pretty much just threw us the food (I paid online) and then he took off faster than the speed of light. So I tried to call the store again, and what do you know, somebody wants to answer now. I stated my concerns to the manager, he interrupted me to say, "OK, hold on." then without waiting for a response he put me on hold without any intentions of coming back. I placed my phone on speaker for 30 minutes waiting for him to come back, but he never did. DO NOT WASTE YOUR TIME. DO NOT WASTE YOUR MONEY. DONT WASTE A GOOD EXPERIENCE WITH A BETTER RESTAURANT FOR THIS GARBAGE. BIG CITY PIZZA & SUBS. The restaurant is trash and they dont have a chance of receiving my business again. I will recommend this restaurant to NOT ONE SINGLE PERSON. Hurry and go out of business already, make way for a genuine organization. Obviously Big City Pizza & Subs is out of their league. Good Reddens.
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Alicia Dawkins
WORST EXPERIENCE I HAVE EVER HAD... EVER, IN 30 YRS! The manager is very rude and nasty, he is also the delivery guy. brought food to my job at 1 without the drink I bought and said hed bring it back (said they didnt have tea ready and I would have been ok w/another drink if that were told to me before he came) he said he delivers in the area a lot so no problem to come back ( couldve just refunded my money for it and that wouldve been ok) I called 30 min after to see when he may come... called 1 hr later to check again... called the cell phone and no answer then being sent to vm... got an answer when I call private for the manager to tell me unblock my number if I wanna talk... called back, he tells me to be quiet so he can talk, then says im "mad about a little drink" (this is 530pm) and he "trying to bring it back", but he s busy. I told him I would let everyone know of my bad experience... HE SAYS, "I DONT CARE! I HAVE A MILLION CUSTOMERS!" This couldve easily been settled and its not the drink or the money, ITS THE PRINCIPAL! and its very poor service... ppl dont pay money to be treated like this and be told that theyre "bothering" the ppl that are providing a service supposedly. WHO IN THE WORLD DOES THIS AS A BUSINESS OWNER... OR ANYBODY?! Im done with my rant.
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Amber M
So I just moved here from Pennsylvania.. and I have been searching EVERYWHERE for really good pizza. So far Ive tried several places on Battleground and have been disappointed with soggy, thin, nasty pizza. So despite negative reviews I thought Id try Big City Pizza. First of all, their prices are much much better than other local places. Most important of all, their pizza is GREAT!!! They actually have a substantial chewy crust that Ive been looking for. The crust is just heavy enough, the sauce is really good with just a tiny bit of sweetness, and the toppings are abundant. I will definitely come back again, Ive finally found a pizza place in Greensboro. My husband also had hot wings and said they were great, very tender and well cooked with a delicious sauce. GREAT PIZZA!! Ignore the bad reviews, give this place a try!
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Kirby Graves
DO NOT SPEND YOU HARD EARNED MONEY HERE. Never actually got the pizza delivered. Went to the store after it had been an hour and a half and the employees and manager hung up on me multiple times. Then when I got there the lady taking orders said that "its not my fault your pizza is late I dont cook the pizza". The cook was the only professional person in the establishment. The owner/manager/delivery man was very rude. I will never eat here again.
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Scott Essick
RUDE! I called, asked for the carryout special. They confirmed the order and price exactly as the website said. When I got there she tried to overcharge me by using the menu price. I stated I was confirmed the online price by phone, they agreed they told me wrong, and refused to honor the price given. As I walked away I her the fat lady talking crap about me. How do you expect to keep customers when you treat them this way? NEVER AGAIN!
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Shawanna Copeland
Terrible Pizza! Probably the worst pizza I have ever had. I am not exaggerating. It was cold and it took over an hour to get here.. I was starving and the food was still nasty. (Normally stuff taste better when youre hungry.) The wings were just okay...thats why I didnt give them one star. I dont know if its new management or what but this place has really fallen off. I will not order from here again!
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Zaria Bradford
This was absolutely the WORST place I could have ordered from. They take forever to deliver. I gave them a number to call if they got lost being that I live on a big campus and they refused to use it. When I called the restaurant to check on my order the person on the phone seemed to be so nonchalant about the fact that I had been waiting for an hour . I definitely wont be ordering from here again.
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Jurasia Jennings
Awful experience from the food to the service. When I received my food it had hair in it. We ordered cheese cake and got a completely different dessert we didnt asked for and wasnt notified that they were out of it. I wish I would have read the reviews on this place before ordering. The customer service was also bad. DONT ORDER FROM THIS PLACE it will be a waste of money:
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A Private User
The servers were nice, the store as improved over the years. I love it.Its cheap, and its done quickly. I go here to get lunch and I talk to the owner, hes very nice and seems very well organized.I always get the chicken ca-bob with the Greek salad.Im a big fan of this place. Its classy for a pizza shop in downtown.
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Leon Thomas
Thee WORSE place to order from in Greensboro! They only cheap because the food is nasty. I had a small order n that took a hour and a half then they didnt even have half of what i ordered! The wings taste like vinegar! Smmfh Hey try if ya wanna order some GREAT food go or order from SOPRANOS!!
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Winston Walker
So years ago this was a great place to eat. I decided to see what they were like now. I placed a delivery order at 10:45. It arrived at 11:43. Food arrived in luke warm condition. The food was average. Especially for the money with a delivery charge and tip. Maybe its better if you eat there?