Address: | 4600 Durham-Chapel Hill Blvd, Durham, NC 27707, USA |
Phone: | +1 919-403-8888 |
Rating: | 3.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–10PM |
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Saw Mya
Ive been there many times but I have to write a review about the two visits that were not pleasant experiences. A lot of options on food which is good. However, customer service needs to change badly. On those two unpleasant experiences, the servers didnt even bother to come and refill our drinks once. Most of us had water so I dont know what they were thinking. I could have raised my hand and tell them to come refill the drinks, but really not even refill the drinks once? They just stood there talking in their own language and not do what they were supposed to do. The rudest part is they try to force you out of there as soon as possible. What they will do is to first of all give you the bill when see deserts or fruits on your plate. I guess that is their thing to notice when to give out the bill. After the bill has been placed on your table, you better put your credit card or cash on it quickly. If not, a server would come over and ask how are you going to pay for the bill. They will stand there until you whip out your credit card or cash. That is the most awkward thing you can do at a restaurant setting. Very rude. In short, food is good but the servers needs to change their attitudes. I just wanted to enjoy good food with friends and family.
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H King
Was in Durham for a week. Gave this place 2 shots. The food is OK. I came both times by myself. Both times the General Tsos had grizzle in it... several of the dishes were cold. On my 2nd visit I sat and was video chatting with a female colleague of mine before my meal... the waitress was looking over my shoulder and said *wow shes beautiful!* *who is she? why is she talking to you?* I said *excuse me, what do you mean Why is she talking to me? shes my colleague*. Apparently she didnt understand what the word *colleague* meant. The waitress replied *You are very average. she is very beautiful*. Basically saying if we were dating, we werent a good match. Why did she have to even open her mouth anyway? Very annoying. Then calling me average. I know Im not the best looking guy around, but I am a good father to my son and I have a wonderful family. I think I deserve to go to a restaurant while Im on my business trips without basically being insulted by the staff. There were a lot of things wrong at this Hibachi Grill Supreme Buffet in Durham. I would be very surprised if this place is still here oh.. lets say 3 or 4 years from now.
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Erica Price
I already did not want to come to this place bc it has the worst Chinese food in my opinion, its not cooked made well. Quality is very low but being that we only had a little time before our movie we came here. My bf and I both ordered waters but the watriess brought my bf a soda and we never touched it and let the watriess know we didnt order. He brought us the water but never took it off the bill. So when we got to the front to pay we ask for it to be taking off and the lady says " if you touch/drink it you must pay" and I say lady we didnt even order the drink. So then she storms off loudly talking in Chinese and you could hear the convo of her and the watriess everyone could. Then she comes back and tells us we need to next time tell the watriess to take off our bill!!!! I said lady I didnt know it was my job to do so especially when we already told him to take the drink back bc we didnt order it! On top of this she was so loud and everyone saw what was going on. I was so embarrassed and I fault like she didnt care I was a customer. I told her we will never come back and she just said ok!!!! Never ok!!
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Peg Meerkatz
LOW LIFE SCUM! REFUSED ME ENTRY BECAUSE OF MY SERVICE DOG. DO NOT UNDERSTAND ENGLISH - DO NOT ABIDE BY AMERICAN LAWS. CALL THE DURHAM POLICE WHO TOOK THEIR SWEET TIME COMING. WERE NOT FAMILIAR WITH SERVICE DOG LAWS (WHAT ELSE IS NEW MOST COPS ARE USELESS). I SHOWED THEM THE LAW ON MY iPhone & ONE OF THE COPS WENT & MADE A CALL SAID IT WAS FEDERAL LAW & THE DAMN COPS REFUSED TO ENFORCE IT . ALL PEOPLE WITH DISABILITIES WHETHER YOU USE A SERVICE DOG OR NOT SHOULD BOYCOTT THIS PLACE. I WILL BE FILING AN ADA COMPLAINT AGAINST THIS RESTAURANT & AGAINST THE DURHAM POLICE. FOUND ANOTHER CHINESE BUFFET NEARBY THAT SIMPLY ASKED IF MY DOG WAS A SERVICE DOG & WHEN I SAID "YES" THEY ASKED WHERE I WOULD BE MOST COMFORTABLE SITTING. HAD A WONDERFUL MEAL DESPITE THESE PEOPLE AT HIBACHI GRILL
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Kenyetta Burton
I loved the food!! Always had. The only complaint I would like to make is that on Sunday the buffet is $10.99 and they didnt have it displayed on their menu above the checkout desk. Before I sat down I asked one lady how much was the buffet that day and she said $7 and some change. Once I was ready to leave thats when another lady tells me the price is $10.99 on Sundays. So I wanted to write this review for anyone who is going to dine on Sundays; the price for a Sunday buffet is not displayed and that you may want to ask how much the buffet is before you sit down.
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Jasmine Moore
Run! ... Dont eat here. The fried blue crab on the buffet are not fresh and old. ...I was eating the fried blue crab ... I crack open the crab and the smell of a foul ammonia hit my nose... which made me sick. I immediately notified the manager to remove the crabs from the buffet before someone get sick. Instead he was ready to argue and called me a liar when I clearly had my proof on the buffet bar... I never requested a refund I just wanted to them to acknowledge the issue which they totally ignored... SMH I WILL NEVER GO BACK TO THAT PLACE.
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Chris Forrest
Always good for a quick bite of sushi; the sushi isnt high-end, but itll do (think Harris Teeter). Good enough for the fact that its a buffet. The hibachi grill is actually pretty great. Plenty of meat to choose from. Table service exists only for drinks. Staff attentiveness and attitude can vary widely. Weve been coming here since they opened, uusually for lunch or dinner (best times). Bottom line: not the fanciest place, but its not supposed to be! Pretty good food, very diverse crowd (esp. on Sundays), relatively cheap, quick and easy!
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dorothy gardener
I thought I was getting ready to enjoy a nice meal I got my plate of yellow rice and general chicken got to table ready to eat looked on plate and saw big black spot on the chicken which turned out to be a fly I walked to hostess and showed her the fly and simply said I changed my mind she quickly took the plate from the counter and rushed it to the back. I am a truck driver and this was my 1st time there I no I will not be going back but I think Im done with restaurant food will enjoy what ever I cook on my truck.
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Kimberly James
What a waste of 60$. Lets first say the hostess doesnt pay attention to anything..I had a question and she literally walked away not including gave us the wrong drinks.. pepsi and mountain dew are 2 different things. Drinks never refilled because customer service sucks. Food isnt even good, not even the "hibachi grill" impressed me but atleast the chefs were nice and attentive. I didnt even look at desserts because I couldnt wait to leave. Will not return, should of went to bojangles.