Address: | 1361 Kildaire Farm Rd, Cary, NC 27511, USA |
Phone: | +1 919-481-0068 |
Site: | yurijapaneserestaurant.com |
Rating: | 4 |
Working: | 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 12–10PM 4–9:30PM |
IN
Inara Timirgalieva
I would give them 0 for the way they treat their customers (us)! Today, me and my 3 friends visited this restaurant, and we were shocked by the behavior of its owner (he is the one who meets you at the entrance). 2 weeks before we reserved table for 10 people, however, it turned out that only 4 of us came, plus, I ordered some food "to-go" for my husband. It was a meeting of young mothers, and it is obvious that many of us may change the plans very quickly. When I arrived at the restaurant, at the entrance, I told the owner that at least 4 people on the way to the restaurant. Finally, an hour later, when Ive got all the messages from those who was not going to come, I told the owner that we will have only four. And then it all started. The owner was angry and was going to made us apologize for the fact that other event participants wont come. This man was so frenzy that my other two friends and I got numb. By the way, at the weekends this restaurant has very few visitors, that is why we chose Sunday. So, restaurant was almost empty, and yet, the owner pounced on us with abuse. He demanded that the waiter immediately took us for a smaller table, although, as I have said, the restaurant was not crowded with visitors! One of my friends noticed, that such behavior is totally humiliating and undignified, and that she is likely to seek the help of a lawyer, this man began to push us out, in a moment, his son (he is one of the cooks) joined to this action, and we went out. There is no doubt, we left the place without all the regrets and we will never go back. Strongly DO NOT recommend this restaurant! However, it is fair to say that their food is tasty, AND pricey. 04/17/2016
EN
endthechase
The older female lady was extremely rude and hostile, not sure if it was just the tone or the rapid crazy speed she was talking. I usually come in to eat at the sushi bar and get served by my friend that works here. However the older woman insisted to take me and took the water from my friend to rush toward me. She then went on to explain that she knows that my friend usually serves me but it was HER turn. I have worked in the service industry before and that is not how you talk to a customer even if I am one of the employees` friend. I do admit I did have a little conversation with my friend while she was busing tables, but I kept it brief because I knew she had a number of tables. The older female then continued to say that the manager said I looked like I was bothering my fear loving friend. I know that the employees here are here to work, but to speak to me that way was certainly appalling. I politely told her that I would leave then because I didnt want to be a "bother" then she insisted that it was okay for me to eat here she would just have to serve me. I decided to leave, rushed out and had to recollect. I adore the sushi chefs, I like the other waitstaff, but the older female needs to get it together. I do recommend this resturant. Their ahi tower is off the hook. I just do not recommend her.
JU
Julia Park
I think they are very dangerous people and shouldnt be allowed to do any food serving business at all. They treat their own kind like trash for no reason!! We went there for an early dinner around 4:55pm, and theres nobody but us. I returned the miso soup that I did NOT order, the owner lady (who always stared at me whenever I went there with my son) came out and told me that she wont charge anything, just leave! And, she started cursing me out in Korean in front of my 2 years old son and my elderly mother. And then the sushi chef, Eddy who is her brother (according to the police report) came out too and threatened me to kill in Korean over one miso soup. I couldnt believe whats happening in front of my son and my mom... And other customers came in, and they turned into the whole different people. They were saying "Hello~How are you doing today?" in English to them and saying "Get the F*** OUT, or I will kill you" in Korean to us. I had to call 911, and two police officers came and filed a report but couldnt press charges against them because theres no witnesses since we were the only customers at that time of threatening, and the other customers only witnessed that we were leaving the restaurant. I think its at least Class 1 misdemeanor since he willfully threatened to kill.
R
R S
VERY DISAPPOINTED. I ate here 2 years ago and had a great meal. Took the family here Sat. evening and the service and food was awful...and I MEAN AWFUL. Both my wife and daughter wanted the Hibatchi chicken but the waitress said it was not good as it was pan fried, so she recomemned the Terriaki Chicken as it was "grilled". Why they can grill one and not the other is a mystery....ANYWAY. It was low grade dog food. Neither my wife or daughter could eat it. It was tough, full of grissle and had zero taste. I tried one piece of each and I could not eat it, and I can eat about anything. Waitress never asked about our meal, just dropped off a bill. I took the bill to the manager at the front register and told him about the poor quality of food. His response says it all...."I will tell the chef". He never said sorry, never asked if we wanted or expected a reduced bill as the food was left on the table, just said he would tell the chef. I paid the $65 and as we left, he said again, "Thank you for letting me know about the food, I will tell the chef". Really???? Never an appology. If you want to eat here, go for it, but DO NOT EXPECT service or quality food. I will NEVER return.
GR
Gregory Lyon
4 star food with 3 star attitude, so yes food to price ratio is symmetrical in my opinion. But there is always a hint of resentment that my family are not the perfect customer. In short hip young with no kids and uber trendy. But they are located in Cary, in a shopping plaza nothing hip about that. The decor is very Japanese its not like aventgarde decorum where unless you uber hip you feel out of place. Plus its in family land so of course your clientele are not huge spenders on Sake. Which is where things go south as you can see from their destained looks and subtle resentment they dont want you there. They will put on a fake smile and serve you but dont expect a Christmas card. Also after eating there 5 times its clear they prioritize tickets based on how much money you spend under $50 you food will take forever, In fact they will put it on a buser cart and bus the tables alway to you, then give you your food. In short of you have small kids they will serve you but spit on your name when you leave. I have noticed this on other reviews I just wanted to go there enough times to confirm it